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BMW of Westlake
Westlake, OH
4,515 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,515 reviews
March 25, 2023
Fast and friendly service; highly recommend. Brittaney is efficient and I know everything will be addressed properly. Brittaney is efficient and I know everything will be addressed properly. More
by JZUGAY
Verified CustomerEmployees Worked With
March 24, 2023
I mistakenly went to the wrong dealership for my service appointment and Nate was nice enough to fit me in, rather than sending me to the one on the other side of town. appointment and Nate was nice enough to fit me in, rather than sending me to the one on the other side of town. More
by sarahmaenle
March 24, 2023
Great to work with. Great service. Very impressed because they are true to their word. Great service. Very impressed because they are true to their word. More
by Squalls
Employees Worked With
March 23, 2023
So easy to schedule appointment. Fast and friendly service. Can’t say enough!! Video from mechanic was five diamond service. Made me feel like a member of the dealership. Not a RO Fast and friendly service. Can’t say enough!! Video from mechanic was five diamond service. Made me feel like a member of the dealership. Not a RO number. Top notch! More
by Donnie O
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda
March 22, 2023
Great Service done right! I appreciate the time spent to fix the problem quickly and correctly. I appreciate the time spent to fix the problem quickly and correctly. More
by DCROWELL0
March 21, 2023
Kelly Cavanagh is fantastic! She anticipated my needs and what I was looking for and she delivered! Everything went smoothly and I love my new car. The entire dealership is profe She anticipated my needs and what I was looking for and she delivered! Everything went smoothly and I love my new car. The entire dealership is professional and knowledgeable. This is the second used car that I have purchased from this dealership. I highly recommend them! More
by KATHLEEN15
March 20, 2023
My service appointment went very quickly and I was given all the information that I needed. The staff was super helpful and I was in and out quickly. all the information that I needed. The staff was super helpful and I was in and out quickly. More
by kerdunc
Employees Worked With
