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BMW of Westlake
Westlake, OH
4,838 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,838 reviews
Verified Customer
November 09, 2025
It was great. The staff was very welcoming and communicative It was great. The staff was very welcoming and communicative. Told me everything I needed to know & ke The staff was very welcoming and communicative It was great. The staff was very welcoming and communicative. Told me everything I needed to know & kept me updated on what was going on & if i needed something More
by MILANASIMIC01
Employees Worked With
Matthew
November 09, 2025
Great experience overall. Everyone was helpful and professional, and Matthew made the process easy and stress-free. I’d definitely recommend this dealership. Everyone was helpful and professional, and Matthew made the process easy and stress-free. I’d definitely recommend this dealership. More
by MILANASIMIC01
Employees Worked With
Matthew
November 09, 2025
He was very helpful and knowledgeable and made the process very smooth He is a credit to your organization process very smooth He is a credit to your organization More
by FREDSZABO
November 09, 2025
Easy drop off and pick up. Was provided loaner while my car was serviced Professional staff Was provided loaner while my car was serviced Professional staff More
by JASON.MAHER
November 08, 2025
Mattwas very courteous and explained everything thoroughly. Helped work with me to prioritize what was moat important! Recommend strongly, go to Matt! thoroughly. Helped work with me to prioritize what was moat important! Recommend strongly, go to Matt! More
by MSPOBIZ
Employees Worked With
November 08, 2025
Kevin is the best! He went above and beyond to make sure my vehicle was serviced properly and kept me informed on what was going on with it. Customer service at its bes He went above and beyond to make sure my vehicle was serviced properly and kept me informed on what was going on with it. Customer service at its best. More
by OH1221YF
November 07, 2025
Fixed my squeeky brakes fairly quick. Unfortunately it was very expensive, hope next repair is less expensive. Unfortunately it was very expensive, hope next repair is less expensive. More
by UNIMARK2
November 06, 2025
The check-in process was quick and efficient. The service only took an hour and the waiting room was comfortable. The service only took an hour and the waiting room was comfortable. More
by Brad B.
