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BMW of Westlake
Westlake, OH
4,671 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,671 reviews
August 03, 2025
Friendly, knowledgeable people who worked with me…. no pressure applied and answered all questions. Very courteous no pressure applied and answered all questions. Very courteous More
by TERRYHUDEC
Verified Customer
August 02, 2025
John was a tremendous help for the last year I was looking and he hung in there with me all the way he was great looking and he hung in there with me all the way he was great More
by JANVALEGA
Employees Worked With
August 01, 2025
I purchased my BMW from Nez two years ago and Kevin has accommodated all of my service work regarding normal maintenance! Everyone is so nice and accommodating and it has always just been a seamless proces accommodated all of my service work regarding normal maintenance! Everyone is so nice and accommodating and it has always just been a seamless process! Thank you for always going above and beyond! More
by Courtneyolive.3
August 01, 2025
I was repeatedly promised my car was done by Kevin only to have to follow up and ask what happened. He was full of reasons and excuses but I had to complain to get answers and management didn’t call even a to have to follow up and ask what happened. He was full of reasons and excuses but I had to complain to get answers and management didn’t call even after promising to do so. My BMW will be serviced by another dealership. I won’t be returning. 7 weeks is too long for not getting regular updates More
by STACEYJOJOHNSON
July 31, 2025
Very helpful. Fixed everything as promised in a timely fashion. The service coordinator also found an extra rebate for the tires I purchased. Fixed everything as promised in a timely fashion. The service coordinator also found an extra rebate for the tires I purchased. More
by MAC
Employees Worked With
Kevin
July 31, 2025
Cory was very responsive and helpful I had no problems dealing with him. All good. dealing with him. All good. More
by JDTAVOLIER
Employees Worked With
July 29, 2025
Always great service. Very friendly and accommodating. Corey and Brittany are very helpful and thoughtful. Very friendly and accommodating. Corey and Brittany are very helpful and thoughtful. More
by wyantsmiling
Employees Worked With
July 28, 2025
I appreciated the dealership’s friendly, low-pressure, and professional atmosphere. John Redden was very helpful and and a fine salesperson. and professional atmosphere. John Redden was very helpful and and a fine salesperson. More
by GUY.STEPHENS75
July 27, 2025
Very positive experience. Responsive to inquiry about the car and very easy to negotiate final sale Responsive to inquiry about the car and very easy to negotiate final sale More
by JAMES.M.ISAACS89
July 27, 2025
Britany was very helpful , she new exactly what is needed to be done and also gave me a loaner car until service Wes completed. to be done and also gave me a loaner car until service Wes completed. More
by ORIETAMLATAC
Employees Worked With
