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BMW of West Chester - Service Center

West Chester, PA

4.7
660 Reviews

660 Reviews of BMW of West Chester - Service Center

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January 28, 2024

I already completed this. Excellent service This is a nuisance their service is excellent Omg More

by AAMMII49
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cosenza
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Jan 30, 2024 -

BMW of West Chester responded

We appreciate your response and are delighted to hear you were so pleased with the performance of our service team. Many thanks for choosing BMW of West Chester!

January 26, 2024

Excellent service and very helpful. The service is wreath the extra distance from my home. Thanks More

by conroytwo
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
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Jan 30, 2024 -

BMW of West Chester responded

We are delighted to hear you have found the extra distance travelled to service with us to be so worthwhile. Many thanks for choosing BMW of West Chester!

January 23, 2024

Excellent service and follow through. Also, Lauren was our Sales Rep and she was amazing...knowledgable, detail-oriented, and thoughtful. She is a good listener & communicator (never pus More

by cancelmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

BMW of West Chester responded

We are gratified to hear your were so pleased with knowledgeable, thoughtful and communicative purchase experience delivered by Lauren and our team. Many thanks for choosing BMW of West Chester!

January 19, 2024

Excellent communication, professional and timely response to concerns. Easy set up of appointment on line. More

by NJASANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather DeRitis
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Jan 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team. Many thanks for choosing BMW of West Chester.

January 19, 2024

Organized . .. good communication ... great service I believe the previous 4 words suffice and are good summary More

by HooyXYZ
Recommend Dealer
Yes
Employees Worked With
Heather
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Jan 22, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for the performance of our service team from all of us here at BMW of West Chester!

January 19, 2024

I found the experience to be very good, courtesy, respectful, reliable. Service with a smile, they gave me a loaner. Excellent.. More

by rh31060
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
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Jan 22, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the respectful and courteous performance of our service team. Many thanks from all of us here at BMW of West Chester!

January 18, 2024

Greeted quickly upon arrival. Car returned washed and in good condition. Delivered same day as promised. More

by jeannine.scope
Recommend Dealer
Yes
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Jan 18, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the efficient performance of our service team. Many thanks for choosing BMW of West Chester!

January 18, 2024

Had nice experience while I waited for my vehicle during service appointment. Nice waiting area with free WiFi and coffee and snacks. Plus forgot check out some nice cars in showroom More

by petetucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were able to enjoy the convenience of waiting here at our facility while your vehicle was being serviced. Many thanks from all of us here at BMW of West Chester!

January 18, 2024

No pressure no hype. Responsive to questions and requests. A seamless buying experience Knowledgeable and patient More

by MFBEERS
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
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Jan 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the seamless and responsive purchase experience delivered by our team here at BMW of West Chester!

January 18, 2024

Friendly, professional, accommodating, and knowledgeable staff. Excellent customer service with attention to detail. From top to bottom, everyone from sales to service is Friendly, professional, accommodati More

by Jjkaisner7
Recommend Dealer
Yes
Employees Worked With
Harold Harris
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Jan 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and accommodating performance of our service team. Many thanks for choosing BMW of West Chester!

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