BMW of West Chester

Great Experience /Awesome Car This is my third lease with Otto’s. Heath Cameron has been an invaluable part of the process. He keeps in touch throughout the lease term and really This is my third lease with Otto’s. Heath Cameron has been an invaluable part of the process. He keeps in touch throughout the lease term and really cares about your experience. He takes the time to go over all your options so you find the car that best fits your needs and price range. I would highly recommend contacting him if you are in the market for a BMW. Service is always friendly. This dealership cares more about relationships than car sales and I appreciate the no pressure experience. More

Easy and straightforward Ian was super helpful from the very beginning. He made the whole process, from the test drive to signing the papers, a pleasure. I would recommend to Ian was super helpful from the very beginning. He made the whole process, from the test drive to signing the papers, a pleasure. I would recommend to anyone! Thank you! More

Service Excellence I have purchased a number of BMWs from Heath Cameron. He can counted on to communicate well and offer a personalized experience. Mostly importantly, h I have purchased a number of BMWs from Heath Cameron. He can counted on to communicate well and offer a personalized experience. Mostly importantly, he performs as your 'dealer rep' even AFTER the car is purchased and if any advocating is necessary with service issues. More

Scott Gately I am Your Client for Life As a returning client, Dallas matched me with Scott Gately we were a perfect match - he was so patient and gentle and gave me all the facts and concer As a returning client, Dallas matched me with Scott Gately we were a perfect match - he was so patient and gentle and gave me all the facts and concerns about my car selections. When my Mini Pomeranian "Luna" jumped out of her bag to love him it sealed the deal. Today I came back with questions and concerns - he gave me a loaner to look at my car and give me a double check. You will never get this anywhere else More

12 cars later stilll the best in the area Bought many cars here justice is the best. Best deal fast easy. Just always a great experience Was there maybe an hour with learning about the car Bought many cars here justice is the best. Best deal fast easy. Just always a great experience Was there maybe an hour with learning about the car More

Nice dealer experience I live in Northern VA and saw an M3 at Otto's on cars.com...i called Otto's and bought the car over the phone after a brief conversion with Heath...th I live in Northern VA and saw an M3 at Otto's on cars.com...i called Otto's and bought the car over the phone after a brief conversion with Heath...their price was fair and Heath even gave me a good deal, without even seeing the car, on my 2012 FX-35...upon arrival, Heath had the car, the paperwork and everything else squared away...after a brief tutorial on the car, i was out the door in about 45 minutes... a nice car buying experience. More

Great experience! Long time BMW owner. I chose Otto's over the other dealership's because of Heath Cameron. Heath is knowledgeable, friendly, fair and pressure free. I Long time BMW owner. I chose Otto's over the other dealership's because of Heath Cameron. Heath is knowledgeable, friendly, fair and pressure free. I would highly recommend you stop by and see Heath. More

Smooth and Detailed! Best car buying experience ever!! Ian was detail oriented, listened to my "deal breaker check list" and cordially made our deal occur! He knows the Best car buying experience ever!! Ian was detail oriented, listened to my "deal breaker check list" and cordially made our deal occur! He knows the BMW in and out and shared a great deal of information about the car before and during the delivery!! He followed up after we drove it home to see how I was enjoying my new X1!! Can't say enough great words about him! More

great experience This was by far the best car buying experience my wife and I have ever had. Our sales associate, Ian Welsh, was amazing, and the overall atmosphere w This was by far the best car buying experience my wife and I have ever had. Our sales associate, Ian Welsh, was amazing, and the overall atmosphere was very comfortable. More

Car buying made easy! Met with Dan my sales rep for a few minutes and told him which car I was interested in. He brought it to the showroom and we took a test drive after w Met with Dan my sales rep for a few minutes and told him which car I was interested in. He brought it to the showroom and we took a test drive after which I spent less than an hour purchasing. The car would be ready the next day. That night, I decided on a different car and emailed him after hours. The next morning he sent me the details and we went ahead with the purchase. When I picked it up, completed the financing in about 20 minutes, met with a product specialist who explained all the features and I was on my way. I highly recommend Otto’s to anyone looking for a BMW!!! More