BMW of West Chester

Ian Martin was fantastic to work with. I am across the country and wanted to purchase a vehicle from Otto’s BMW. Ian was extremely prompt at responding and my out of state deal was seamles I am across the country and wanted to purchase a vehicle from Otto’s BMW. Ian was extremely prompt at responding and my out of state deal was seamless thanks to him. More

We love Otto's BMW! ! We have been getting our vehicles there for 20 years! Their sales, management, and service teams are top notch. There are 2 BMW dealers much closer ! We have been getting our vehicles there for 20 years! Their sales, management, and service teams are top notch. There are 2 BMW dealers much closer to us but we drive 1 hour to Otto's BMW. More

amazing helpful proficient above and beyond knowledgeable intelligent wonderful kind loving awesome wonderful brilliant great beyond knowledgeable intelligent wonderful kind loving awesome wonderful brilliant great More

Scott was great throughout the entire process. This was the best car buying experience I’ve had. Very professional throughout and very knowledgeable. I will exclusively purchase cars from Otto’s f This was the best car buying experience I’ve had. Very professional throughout and very knowledgeable. I will exclusively purchase cars from Otto’s from now on. More

Amazing customer service,. people were very friendly and I highly recommend. Melissa Gibson you Rock and me and my husband wanted to take the opportunity to extend our thinks fo people were very friendly and I highly recommend. Melissa Gibson you Rock and me and my husband wanted to take the opportunity to extend our thinks for yesterday dealing with the other dealership you went above and beyond with great customer service satisfaction we’re very grateful for the energy you gave to me with all smiles and I made it back to work on time I was very impressed by your passion and commitment great team effort from the service department!! From the time you had my BMW you had stayed with me on my vehicle top quality of Service!! Thanks for your support and help yesterday!! Melissa Gibson😇 More

I am very happy with my experience at Otto’s BMW! The Showroom is outstanding, with lots of gorgeous cars to admire. The Staff were warm, knowledgeable, and helpful. Scott Gately was my Client Ad The Showroom is outstanding, with lots of gorgeous cars to admire. The Staff were warm, knowledgeable, and helpful. Scott Gately was my Client Advisor. There aren’t enough positive adjectives to describe working with him. Scott shares his expansive BMW knowledge in a way that is friendly, fun, and exciting! He responds quickly to all questions and needs. While building my X6 I had a lot of questions, mechanically and aesthetically, Scott never missed a beat. His patience and humor were refreshing (and needed!). We built the perfect car together! With Otto’s BMW and Scott I got the car of my dreams and made a nice friend along the way. Thank you! More

Amazing customer service,. people were very friendly and I highly recommend. Sales rep Lauren was very helpful in making my decision in purchasing and I’m very happy.. people were very friendly and I highly recommend. Sales rep Lauren was very helpful in making my decision in purchasing and I’m very happy.. More

Great service. ..Justice is a exceptional and talented sales professional, ask for his help with your BMW purchase. ..Justice is a exceptional and talented sales professional, ask for his help with your BMW purchase. More

Both Otto's and Justice specifically made my purchase the smoothest vehicle transaction I have ever completed. I highly recommend both! smoothest vehicle transaction I have ever completed. I highly recommend both! More

Scott was very professional and communicative in helping me through the process to order a new M3. With all of the supply and pandemic delays he kept me up to date and informed along the way and when it fin me through the process to order a new M3. With all of the supply and pandemic delays he kept me up to date and informed along the way and when it finally arrived he made sure everything was complete and in place to make the buying process as simple as could be. No surprises/haggling/tactics - just clear communication. He's very knowledgeable about the product line as well and answered all of my questions completely and thoroughly. More