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BMW of West Chester
West Chester, PA
4,268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,268 reviews
July 05, 2023
A very relaxed & professional business. This dealership ha a change on ownership May 2023 which was when I bought the car. Everyone seemmed happy with the new ownership This dealership ha a change on ownership May 2023 which was when I bought the car. Everyone seemmed happy with the new ownership More
by flyer90
Verified CustomerEmployees Worked With
Ian Welsh
July 05, 2023
Great job - tech are the best in the business ! the dealership is great all employees are always so helpful etc - Would not go anywhere else ! Thank you our vehicles are all running better the dealership is great all employees are always so helpful etc - Would not go anywhere else ! Thank you our vehicles are all running better than new ! More
by DWCO623D
Employees Worked With
July 04, 2023
Best experience I’ve had buying a car by far. Professionalism, honesty and class. Justice went out of his way. Other high end dealerships in the past have made me feel like I’m bothering them Professionalism, honesty and class. Justice went out of his way. Other high end dealerships in the past have made me feel like I’m bothering them by asking questions. The group at ottos/West Chester BMW, did not. More
by Katielhoban
July 03, 2023
From the time Kevin took out the package. I knew it was going to be a pleasurable experience. As he slowly slid the paperwork in front of me. I opened up to him. Despite him not having th I knew it was going to be a pleasurable experience. As he slowly slid the paperwork in front of me. I opened up to him. Despite him not having the largest of packages to offer. It was still a great experience inside and out. More
by Mark
Employees Worked With
July 03, 2023
Kyle was helpful and got us a car faster than we had thought was possible. Nice dealership overall. Curious to see what happens in the transition - hoping that the culture stays as good. thought was possible. Nice dealership overall. Curious to see what happens in the transition - hoping that the culture stays as good. More
by nicotec
Employees Worked With
July 03, 2023
This dealership is very helpful and professional! Enjoyed working with Kyle. Absolutely love my new X5! Enjoyed working with Kyle. Absolutely love my new X5! More
by christinegmelillo
Employees Worked With
July 02, 2023
Scott is AMAZING! He embodies the spirit of BMW thru his excellent service and support. The only reason we bought a BMW was SCOTT! He embodies the spirit of BMW thru his excellent service and support. The only reason we bought a BMW was SCOTT! More
by Selvia.alagesan
Employees Worked With
July 01, 2023
Accepted me as family. After all 55 years of being trained by the Otto’s Family, you would not experience anything less. After all 55 years of being trained by the Otto’s Family, you would not experience anything less. More
by MVADASZ0
Employees Worked With
Other Employees :
Anthony Blubello
June 30, 2023
I had a great experience working Ian and BMW of West Chester. Ian made the process very efficient and easy. Chester. Ian made the process very efficient and easy. More
by josh.garbarino
Employees Worked With
June 30, 2023
Timely and quaity servic Good Job as usual, I have always received excellent support and service. always received excellent support and service. More
by MDAVIS200
Employees Worked With
