BMW of West Chester

Great Dealer We found the car we wanted 800+ miles away from our home. We were able to call and get everything started in the purchase process. Ian Martin was ve We found the car we wanted 800+ miles away from our home. We were able to call and get everything started in the purchase process. Ian Martin was very helpful in attaining all the documentation needed to get my trade in processed and the financials setup for the purchase of our vehicle. We drove overnight and Otto's was great to hold on to the SUV we had been searching to find for sometime. Than you More

Third-Time BMW Buyer, Best Experience Yet, M2 Working with Heath Cameron and Otto's BMW was an absolute pleasure and enjoyable experience. Drove down from New York for this special vehicle and Hea Working with Heath Cameron and Otto's BMW was an absolute pleasure and enjoyable experience. Drove down from New York for this special vehicle and Heath had the car in a beautiful gallery area for delivery. The entire transaction was quick, transparent, and communication was stellar. I would highly recommend Otto's BMW and Heath to fellow enthusiasts or any future BMW owner - I would take the trip again for my next vehicle. Otto's BMW dealership is also one of the nicest designed dealer's I've ever stepped foot in. More

Purchased My Leased BMW Doing business with Otto's BMW is a delight. Ian Martin has been my "go-to" BMW person who knows my needs and preferences. Working with Ian is the rea Doing business with Otto's BMW is a delight. Ian Martin has been my "go-to" BMW person who knows my needs and preferences. Working with Ian is the reason I chose Otto's BMW Dealership and I was not disappointed in any aspect of our discussions and transaction. I hightly recommend Otto's service and Ian Martin for a quality BMW sales and service experience. More

Second time CPO buyer Scott has been a solid match for my needs as a “routine” CPO buyer. I have pretty straight forward parameters and once we have a fit he has made it se Scott has been a solid match for my needs as a “routine” CPO buyer. I have pretty straight forward parameters and once we have a fit he has made it seamless for me to execute a transaction. As an admitted “non-gear head,” Scott has been able to highlight the differences and nuances of the different models. Would easily recommend him to a friend. More

Second new BMW in the last year. Heath has always been a pleasure to deal with whether setting up a European delivery or simply ordering a car to meet our specific needs. Our third Ot Heath has always been a pleasure to deal with whether setting up a European delivery or simply ordering a car to meet our specific needs. Our third Otto's vehicle, we drive better than 50 miles for the good experience. More

My new M2! It was a pleasure doing business with Otto's BMW dealership. I worked with Scott Gately who made the transaction extremely smooth and kept me updated It was a pleasure doing business with Otto's BMW dealership. I worked with Scott Gately who made the transaction extremely smooth and kept me updated throughout. He is a professional who knows the cars and a true BMW enthusiast - he personally owns three of them! Now, excuse me - must drive my ulimate driving machine. More

Could Not Have Gone Smoother! A single phone call to the dealership with one return call from Scott to accept my offer got things rolling. Within 3 hours I was at Otto's. Scott was A single phone call to the dealership with one return call from Scott to accept my offer got things rolling. Within 3 hours I was at Otto's. Scott was ready with all the paperwork, the car was washed, and had a full tank of gas. Love the car, the service, AND the price out the door! More

A distinctly enjoyable buying experience This was a very enjoyable experience evidenced by the excellent customer service provided by Elena V(with an assist by Wilmer R). Elena was knowledgea This was a very enjoyable experience evidenced by the excellent customer service provided by Elena V(with an assist by Wilmer R). Elena was knowledgeable,personable,and stepped up all aspects of the customer experience I had at Otto's BMW! I also want to compliment Brian for the time he gave me in understanding a couple nuances of my new M3 More

Very unique buying experience I have purchased many vehicles since 1980 (for myself, wife, and kids) and several experiences have been quite good. My recent experience with Otto's I have purchased many vehicles since 1980 (for myself, wife, and kids) and several experiences have been quite good. My recent experience with Otto's BMW was my first with this dealership and with Scott Gately; Otto's representative. Scott worked quickly, efficiently and very professionally to meet my parameters and ensure I am pleased with my choice of this certified pre-owned X3, and the fair price I paid. It felt less like buying a car and more like dealing with the concierge at a 5 star resort. I strongly recommend Scott and Otto's BMW More

Preowned car purchase I came in to see a preowned Mercedes and worked with Ian. After looking at similar cars at other dealerships, it was a pleasure to work with Ian and f I came in to see a preowned Mercedes and worked with Ian. After looking at similar cars at other dealerships, it was a pleasure to work with Ian and find the car I wanted, at the right price, without the typical dealership hassle. Ian was there with answers and offered options without trying to sell me things i didn’t want. More