BMW of West Chester

Great professional dealership. Excellent dealership. 20 year relationship. Never disappointed . Beautiful showroom. Responsive service team . Family business which is always a plus Excellent dealership. 20 year relationship. Never disappointed . Beautiful showroom. Responsive service team . Family business which is always a plus in today’s world! Great experience . Would recommend to all! More

Another great experience This is not the first BMW Heath helped me get into and it won’t be the last. Heath and everyone at Otto’s always give me a VIP experience whenever I c This is not the first BMW Heath helped me get into and it won’t be the last. Heath and everyone at Otto’s always give me a VIP experience whenever I come in for a sale or for service. Heath’s knowledge and experience really shows and he is sure to get you into your best fit. More

First BMW Experience a Great One When it was time to replace our older car we decided to look at used luxury cars as well as new cars. BMW was high on my list since I often rent them When it was time to replace our older car we decided to look at used luxury cars as well as new cars. BMW was high on my list since I often rent them in Europe. We drove to Otto’s from Delaware and are happy we did. From the time we walked in the door. Our salesman was friendly, professional and most importantly knowledgeable about the cars. After test driving an X1 that had just been traded in, we decided it was right car for us. Financing was easy; even a better rate than USAA. Drove home in our BMW and look forward to enjoying it for years to come. More

Great experience! We were very pleased with the service we received and have purchased both of our vehicles at Otto’s with Ian. Ian is very knowledgeable and enormousl We were very pleased with the service we received and have purchased both of our vehicles at Otto’s with Ian. Ian is very knowledgeable and enormously helpful when trying to select a car that works for your budget and lifestyle. More

New X3 As always Justice did a great job helping my wife and I build our new 2019 X3 and the car was delivered in the time frame he indicated! Extremely know As always Justice did a great job helping my wife and I build our new 2019 X3 and the car was delivered in the time frame he indicated! Extremely knowledgeable and helpful! More

Excellent The experience was awesome and my salesman was the reason I bought the car. he was honest and truly loved the BMW product and dealership. The experience was awesome and my salesman was the reason I bought the car. he was honest and truly loved the BMW product and dealership. More

Navigation Software Update Information Raheem went more than out of his way to help me with questions that I had concerning navigation software update information requirements for my 2012 B Raheem went more than out of his way to help me with questions that I had concerning navigation software update information requirements for my 2012 BMW X3. Many thanks to him for great customer service. More

Great car buying experience! This is our second time buying from Scott at Otto’s and both times have been great. Super easy. No haggling and no hidden fees and no “talking with th This is our second time buying from Scott at Otto’s and both times have been great. Super easy. No haggling and no hidden fees and no “talking with the manager.” Just fair negotioations on a great car. Highly recommend and we’ll be back for the next car! More

Scott Gately was wonderful at Otto’s BMW! Scott Gately made buying my car fun and exciting. This is the 2nd car I bought from him and I would do it again someday! I’m always so satisfied with Scott Gately made buying my car fun and exciting. This is the 2nd car I bought from him and I would do it again someday! I’m always so satisfied with Otto’s whether it be for service with Frank Adolfini or purchasing from Scott. Their team is the best ! More

Experience, product, and price were spot on I visited three BMW dealerships. Otto's was able to provide near exactly what we were looking for. Scott was very helpful with the questions I came p I visited three BMW dealerships. Otto's was able to provide near exactly what we were looking for. Scott was very helpful with the questions I came prepared to ask and the price and trade negotiation was quite painless, fair and satisfactory to both parties. Frank was very helpful with getting us familiar with the functions of the car. Our whole experience test driving through purchase and driving it home was done in about 2 hours. Very organized, professional, and no pressure. Nicely done. More