BMW of West Chester

The folks at Otto's always are first class. Go see Justice, you won't be disappointed! He knew exactly what I was looking for and provided first rate service. This is the 5th vehicle I've purchased. Justice, you won't be disappointed! He knew exactly what I was looking for and provided first rate service. This is the 5th vehicle I've purchased. More

This dealership has succeeded in differentiating itself and earning me as a customer. From the personal greeting upon entry, to the well-equipped state of the art showroom, to the attention given to findi and earning me as a customer. From the personal greeting upon entry, to the well-equipped state of the art showroom, to the attention given to finding the best associate to assist me, and most importantly, to the value placed on MY time spent at the dealership, Otto's is the best! I have purchased many luxury vehicles from supercharged sports cars to luxury sedans. My sales associate Robert Madden was knowledgeable, helpful, and easy to work with. His leadership team was empowered to make the decisions necessary to gain my business. I ordered my perfect X5 and I can't wait for it to arrive. I am certain that the delivery process will be as wonderful as the purchase and I am sure to post additional details when possible. Great job to the dealership for your leadership and for recognizing and maintaining a talented staff. More

Scott was great! He was very responsive and made the process quick and easy from start to finish. The Otto’s team is great, I would highly recommend. process quick and easy from start to finish. The Otto’s team is great, I would highly recommend. More

Purchased a 2004 BMW Z4 3.0i. Without a doubt the best used car buying experience ever. Scott Gately the client advisor made the purchase easy. He is knowledge, transparent and professional. In addition f used car buying experience ever. Scott Gately the client advisor made the purchase easy. He is knowledge, transparent and professional. In addition fortunately for me the client advisor Scott Gately is also a Z4 owner. He was excited to sell this terrific BMW roadster. More

Awesome experience from start to finish! Scott is very Awesome experience from start to finish! Scott is very knowledgeable and works hard to ensure each car buying experience goes perfectly. This adde Awesome experience from start to finish! Scott is very knowledgeable and works hard to ensure each car buying experience goes perfectly. This added to Ottos beautiful faculty and friendly staff makes it a no brainer when it comes to dealerships. 4th car from Ottos, 3rd working with Scott, wouldn’t go anywhere else. More

Otto's is the best Dealership that I've ever experienced. From the point of when you walk into the door, CUSTOMER SERVICE IS IMPECCABLE!! Jay Miller is the absolute best Client Advisor. I have purchased tw From the point of when you walk into the door, CUSTOMER SERVICE IS IMPECCABLE!! Jay Miller is the absolute best Client Advisor. I have purchased two vehicles thus far (X3 and 5 series). He is very patient and thorough to the point, I don't have to read the manual because he explains everything in detail and he is very personable as well. My Service Advisor, Kevin Pinkerton, is top notch as well, explains everything in detail, thorough, and very personable. The whole staff strives for excellence and because of that, I will continue to be a very-satisfied loyal customer!! Thank you, Chinita Wynn More

Purchased an X5 from Ian Martin. Our experience from start to finish was extraordinary. The ultimate Client Advisor selling the Ultimate Driving Machine, perfect combination!! start to finish was extraordinary. The ultimate Client Advisor selling the Ultimate Driving Machine, perfect combination!! More

Jay and Noel were a pleasure to work with in purchasing an X5. We are repeat customers and do not consider any other BMW dealerships. an X5. We are repeat customers and do not consider any other BMW dealerships. More

Scott was efficient and helpful. He has lots of knowledge on the car and was very patient answering my questions. This was my easiest car purchase ever. Highly recommend Scott and Otto’s knowledge on the car and was very patient answering my questions. This was my easiest car purchase ever. Highly recommend Scott and Otto’s More

Scott is first a friend and then a salesman. He truly wanted us to make the best decision for us, which is exactly what you want. Very knowledgeable and fun throughout the whole process! wanted us to make the best decision for us, which is exactly what you want. Very knowledgeable and fun throughout the whole process! More