BMW of West Chester

new vehicle delivery Justice knows the product and is very professional in his interaction with customers. I would recommend him to associates of mine. Will be returning i Justice knows the product and is very professional in his interaction with customers. I would recommend him to associates of mine. Will be returning in the future. More

Excellent experience purchasing my first BMW X3 Scott Gately was an excellent salesman Since it was my first Purchase of a BMW he explained all the safety features and all the different options He d Scott Gately was an excellent salesman Since it was my first Purchase of a BMW he explained all the safety features and all the different options He did not pressure me at all To purchase a car. Scott is very knowledgeable on all the BMW cars Would highly recommend him to everyone More

Very happy 1st time Otto’s Customer I purchased a 1 Year old M550 from Otto’s and throughout the process, everyone I spoke with was extremely helpful and efficient. I dealt with Ian Wels I purchased a 1 Year old M550 from Otto’s and throughout the process, everyone I spoke with was extremely helpful and efficient. I dealt with Ian Welsh in the sales team who I would happily recommend; he was very knowledgeable and made the buying process straight forward. The car was immaculate when I picked it up and I’m extremelt happy with it. Thanks for making it an easy and enjoyable experience! More

Great experience One of the best car buying experience have ever had. Raheem was very knowlegable and professional and clearly an expert when it comes to the features One of the best car buying experience have ever had. Raheem was very knowlegable and professional and clearly an expert when it comes to the features on my car. Thanks again More

Very Easy From the moment I walked into Otto BMW everyone I in-countered was helpful. From the guy that greeted me in the front with the beard (I wish I knew hi From the moment I walked into Otto BMW everyone I in-countered was helpful. From the guy that greeted me in the front with the beard (I wish I knew his name) To Cristina Acosta who emailed me back and forth before even coming into the dealership. Ian Walsh who made this process so simple. I’ve leased cars in the past and this was the smoothest. Thank You all. More

Professional service! Our salesman Heath Cameron made our buying experience truly exceptional, I would recommend ottos BMW to all my friends. The new facility was very imp Our salesman Heath Cameron made our buying experience truly exceptional, I would recommend ottos BMW to all my friends. The new facility was very impressive More

Top notch service and knowledgeable courteous staff I have purchased four cars from Otto's and have had a good experience with each even though one had to be returned to the factory as defective. Otto' I have purchased four cars from Otto's and have had a good experience with each even though one had to be returned to the factory as defective. Otto's and BMW stand behind their products. I have come to like the staff members vey much and I feel like they go above and beyond what is required to meet my expectations. They are the best dealership by far that I have ever dealt with and I plan to continue to do business with them in the future. More

Very Professional Heath was awesome to worth with. From the start of the process to the finish he was very professional and polished. I never once felt that he was the Heath was awesome to worth with. From the start of the process to the finish he was very professional and polished. I never once felt that he was the stereotypical pushy car salesman. He was very thorough in his explanations and made me feel completely and totally confident in my purchase. More

Great experience once again Sometimes buying/leasing a car is not a great experience, but this is not the case when I come to Otto's. They truly care about the whole customer exp Sometimes buying/leasing a car is not a great experience, but this is not the case when I come to Otto's. They truly care about the whole customer experience, I don't feel like number here, more like valued customer. Specifically I have worked Heath Cameron on the past three BMW's that I leased, and the experience is painless. Heath takes the time to understand what the customer needs are and matches the car to fit those needs. More importantly he works with me to make it work for my budget. Both he and Kevin Mahoney are great to work with and they make the BMW experience all the more enjoyable. I highly recommend Otto's and Heath Cameron. More

Replacement vehicle Ian was professional and courteous made my son feel comfortable in a trying time after his old BMW was totaled in a parking lot. Found the car online Ian was professional and courteous made my son feel comfortable in a trying time after his old BMW was totaled in a parking lot. Found the car online and came to see it. Ian found it on the lot and gave us the rundown. Son happy! Would go back and ask for Ian again. More