BMW of West Chester

Scott for President 2020 I'm not a fan of high pressure sales pitches to say the least. Scott was easy going, professional, and friendly. Basically the opposite of your stereo I'm not a fan of high pressure sales pitches to say the least. Scott was easy going, professional, and friendly. Basically the opposite of your stereotypical car salesman. I'd previously visited another BMW dealership and left feeling like I didnt belong, but Otto's didnt have that vibe at all. More

Enjoyable, efficient and easy car buying experience From the first greeting at the impressive dealership to the thorough orientation to my new X5 , my experience at Otto’sBmw was first class. Scott G From the first greeting at the impressive dealership to the thorough orientation to my new X5 , my experience at Otto’sBmw was first class. Scott Gately did a great job of explaining the leasing process completely, doing all the necessary paperwork quickly, and even picked me up from the Audi dealership minutes after I’d turned in my car. It was definitely worth driving a little farther from my home to visit Otto’s. More

Best Car Buying Experience That I’ve Ever Had I went into Otto’s BMW looking for a used vehicle. Not only was their inventory huge, but their staff was very friendly. My salesman, Scott Gately, ma I went into Otto’s BMW looking for a used vehicle. Not only was their inventory huge, but their staff was very friendly. My salesman, Scott Gately, made it incredibly easy to get the car that I wanted. Not only did he have it ready for a test drive immediately, but he also sat down and worked out numbers with me in order to get the payments as close as they could be to my budget. Scott was able to make the deal happen and able to fulfill all of my other requests along with the purchase. He allowed me to give him some information over the phone, which made the final paperwork incredibly quick and painless. When I went in to get my car, it was detailed to perfection, had brand new rubber floor mats, and was setup in such a nice way that it made me feel like I just purchased a $500,000 car. Scott even allowed me to drive back into the detailing center and had one of the employees mount my front license plate for me. After everything was all finished, he sent me off with a full tank of gas and some kind words. No exaggeration, all of Otto’s deserves some kind of recognition for the outstanding service that they bring to the table. Specifically, Scott is the best salesman that I’ve ever done business with and I don’t plan on buying a car from anyone else for a long while. More

Leasing an X3 with Sott Scott was great to work with. We are return buyers from him. We stared with a phone call and within 5 days had a new and wonderful car. He was funn Scott was great to work with. We are return buyers from him. We stared with a phone call and within 5 days had a new and wonderful car. He was funny, sincere and very knowledgeable. I'll be back with Scott! More

New car purchase Was time for a new car, was able to (during my lunch) put a deposit on a car and get ball rolling for the actual purchase. Was time for a new car, was able to (during my lunch) put a deposit on a car and get ball rolling for the actual purchase. More

Simply the best! I worked with Scott at the recommendation of a colleague/partner. This was easily one of the quickest no-nonsense car buying experiences ever! I had b I worked with Scott at the recommendation of a colleague/partner. This was easily one of the quickest no-nonsense car buying experiences ever! I had been speaking with two other dealers for a similar car, and I reached out to Scott and the deal was done in less than 24 hours. Also, the pick up of the vehicle could not have been easier. I was in & out very quickly (< 30-40 minutes), and off I was in the car I wanted with great terms. I hope to get my next vehicle with Scott and recommend him highly to all my colleagues/partners for their next vehicle. More

Scott made it easy From my initial walk in to vehicle purchase Scott made the experience easy and enjoyable. He volunteered a lot of useful information about the car and From my initial walk in to vehicle purchase Scott made the experience easy and enjoyable. He volunteered a lot of useful information about the car and the amazing technology that the car comes with. Highly recommend Scott to anyone looking to purchase. Raheem did a nice job with the genius appointment as well. Overall a great experience at Otto’s. More

Encore service Highly recommend the Encore appt Ottos offers after you get your new car. Even if you think you know everything about it, you will discover something Highly recommend the Encore appt Ottos offers after you get your new car. Even if you think you know everything about it, you will discover something new and cool like how to search for anything by writing the first letter on the control knob. Very cool BMW! Thanks Raheem. More

New M5 delivery Heath Cameron continues to surpass our expectations! Awesome sales and delivery! This is our 10th BMW from Heath and it was PERFECT! Must also mention Heath Cameron continues to surpass our expectations! Awesome sales and delivery! This is our 10th BMW from Heath and it was PERFECT! Must also mention the service staff...Chris Clayton runs a top notch service department! Our advisor, Rob Johann makes EVERY service experience, and there aren't many because these are awesome cars, PERFECTION! Buy from this company, especially Heath! You won't regret it!!!! More

Ease of transaction Scott Gately is friendly & easy to deal with. However, Scott also mentions every important necessary detail. It takes very little time to accomplish e Scott Gately is friendly & easy to deal with. However, Scott also mentions every important necessary detail. It takes very little time to accomplish everything, as he is well prepared specifically for me. More