BMW of West Chester

Mohammad was hands down the best salesperson we have ever worked with ANY where. The combination of the X2/X4 & Mohammad was a perfect experience. worked with ANY where. The combination of the X2/X4 & Mohammad was a perfect experience. More

Excellent Customer service from start to finish by Scott and OTTO as a whole. Made the whole experience pleasant and we are very happy with our first BMW purchase! Dont think twice, go with Otto, ask for Sc and OTTO as a whole. Made the whole experience pleasant and we are very happy with our first BMW purchase! Dont think twice, go with Otto, ask for Scott. Scott, Thank you again for your great customer service! You helped us make our dream of owning a new BMW X5 a reality. Thru your responsiveness, attention-to-detail and communication, we could see that you truly love what you do and that you really care about serving your clients instead of just making another sale. We want to thank you for that and making the whole experience very enjoyable for us. Also thank you Elias(Genius team) for patiently walking us through the amazing features. More

Ian was exceptional in every possible way. He is not the typical “car salesman,” which to us is the reason we went through with the purchase. He is a genuine and sincere person who we know we could trust. H typical “car salesman,” which to us is the reason we went through with the purchase. He is a genuine and sincere person who we know we could trust. He made sure we were comfortable every step of the way and offered excellent guidance throughout the car buying process. We passed up offers elsewhere due to the lack of empathy and sincere concern and respect from those dealerships and salesmen. My boyfriend purchased a car from him just about 5 years ago and referred me to him based on his demeanor and professionalism. It’s like buying a car from a good friend. There aren’t enough good things to say about him and our experience with Otto’s BMW. I am OBSESSED with my 2020 X3. I left knowing confidently how to operate all the tech and the driving capabilities. Thank you so much Ian!! Your time is so appreciated & thank you for being who you are! Best car buying experience by far. More

Extremely pleased with my third BMW, a new 2020 BMW 330i from Otto's BMW in West Chester, Pa. Ian Martin is an OUTSTANDING BMW REPRESENTATIVE and, in fact, Ian is the reason I depend on Otto's to offer a n from Otto's BMW in West Chester, Pa. Ian Martin is an OUTSTANDING BMW REPRESENTATIVE and, in fact, Ian is the reason I depend on Otto's to offer a new car experience which is customer-focused, honest, and very comfortable. Love BMW, Ian Martin, and Ottos! More

Scott and the entire team at Otto's are outstanding. That is why we have been buying cars there for more than 10 years. They have an efficient, safe and extremely professional process in place. What a great is why we have been buying cars there for more than 10 years. They have an efficient, safe and extremely professional process in place. What a great experience! More

Justice Mogano is the Best! Just picke dup a 2021 X5 M50i with the Dynamic Handling package. A Swiss army knife of SUV's. Justice and Otto's made the whole process super easy and no hassle. I have a BMW Deal with the Dynamic Handling package. A Swiss army knife of SUV's. Justice and Otto's made the whole process super easy and no hassle. I have a BMW Dealer within a 10 minute drive but choose to drive 30 minutes to Otto's BMW. it makes all the difference. Always great service and numbers. I will def use Otto's again! More

Mohammad was seriously THE BEST car salesman I have ever dealt with! I have terrible anxiety when it comes to looking at cars because the salesmen are always so pushy and I don’t do well with that but Moham dealt with! I have terrible anxiety when it comes to looking at cars because the salesmen are always so pushy and I don’t do well with that but Mohammad was very easy going and did not push us at all. He was very knowledgeable and told us the differences between each car we were looking at. I highly recommend Mohammad when looking for your next car at Otto’s BMW.😊 More

Scott was the best ! We called from an online advertisement and he was super professional, efficient and a total pleasure to work with😀. I will definitely be back when it is time to purchase an advertisement and he was super professional, efficient and a total pleasure to work with😀. I will definitely be back when it is time to purchase another BMW. More

2020 BMW 530i my third vehicle from Otto's, and my second working with Scott Gately. Scott is extremely knowledgeable about the vehicles, listens to his buyers and works for them to get them the car they wa working with Scott Gately. Scott is extremely knowledgeable about the vehicles, listens to his buyers and works for them to get them the car they want for a fair price. Couldn't recommend Scott enough to anyone looking for a BMW. More

This is the 3rd BMW I purchased from Otto’s and the service gets better every year. I have had the same sales rep for all 3 transactions and Scott is very knowledge about BMW vehicles and very profess service gets better every year. I have had the same sales rep for all 3 transactions and Scott is very knowledge about BMW vehicles and very professional. I drive 45 minutes to get Otto’s for sales and service. I have a local dealership 20 minutes from my home and it Is well the extra drive to Otto’s. Go to Otto’s, you will not be disappointed. More