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BMW of West Chester

West Chester, PA

4.8
4,238 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 4,238 reviews

April 25, 2026

I have had an amazing experience with BMW of West Chester. Lauren was incredible, very honest and experienced and took care of me from day one. She helped me get my DREAM CAR together with Brooks, th More

by Rand.a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2026

Caroline was attentive and thoughtful The whole experience at BMW of West Chester went without any issues. Service was quick and easy. Everything was explained and done on time. More

by FINZZZ
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Combs
April 11, 2026

Scott made my BMW purchase the easiest and most enjoyable car-buying experience I’ve ever had! His passion for the brand is obvious (check out his videos!), and he is clearly invested in making sure his cust More

by NancyM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2026

They do a great job over here. Amy, Melissa, and the rest of the service advisors are always helpful, and professional. I’ve been coming here for years and have never had a negativ More

by mannyfigueroa2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2026

Excellent service on every visit. Melissa in customer is our go to person. She's knowledgeable and communicates well with us. More

by STAMPWITHANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2026

BMW of West chester was great to work with! Lauren hopped in and made sure we could make the deal happen. Lauren and team were very responsive and once we arrived, made the process easy and com More

by Matt.Turman1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2026

Scott was very professional . From the start Of the ordering process to the journey waiting for the car to be built all the way through to the ship it was traveling on and then More

by turbos7903
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2026

5 Caroline is terrific. Represents the dealership well. Very pleasant to deal with and knowledgeable More

by PROVCOV1
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Combs
April 03, 2026

Caroline was a pleasure to work with. She kept me updated through the process. All work was done, including finding an intermittent sensor issue. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2026

Very nice and great Very nice and great made sure my vehicle was being serviced correctly More

by DDNICE1999
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
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