BMW of Owings Mills

I was greeted in a very friendly manner especially with it being my first visit. Also even though my invoice was a little higher than expected the job was done right and my car is running great now. And th it being my first visit. Also even though my invoice was a little higher than expected the job was done right and my car is running great now. And the service writer made sure she found me some kind of discount. More

My sales lady was very attentive and made buying the car an easy experience She ordered me the car I wanted and left nothing out.. Very good. an easy experience She ordered me the car I wanted and left nothing out.. Very good. More

I had a great experience at Safford of BMW. Miguel (sales), David (manager), and Jesse (finance) were all professional, prompt, and honest throughout the process. They handled everything smooth Miguel (sales), David (manager), and Jesse (finance) were all professional, prompt, and honest throughout the process. They handled everything smoothly—managing the paperwork and registration for a Maryland sale while coordinating all the details for California registration. The whole team was helpful, straightforward, and made the out-of-state process hassle-free. More

Sales staff was extremely helpful and super friendly and kind. The whole process was very quick and seamless. kind. The whole process was very quick and seamless. More

We always have superb experience. The staff at the dealership is most courteous, and our Service Adviser Mr. Mark Johnson is professional and attentive to our needs. We cannot be happ The staff at the dealership is most courteous, and our Service Adviser Mr. Mark Johnson is professional and attentive to our needs. We cannot be happier with the experience. Thank you all for your great service! More

Mark is a pleasure to deal with. He is very professional and accommodating.every time I am at the dealership. He is very professional and accommodating.every time I am at the dealership. More

Helpful and detailed oriented for my vehicle as always I highly recommended for any BMW owners for their service highly recommended for any BMW owners for their service More

Five-Star Service Every Time! The BMW Owings Mills Service Department consistently delivers an exceptional experience. From the moment you walk in, you’re greeted with professi The BMW Owings Mills Service Department consistently delivers an exceptional experience. From the moment you walk in, you’re greeted with professionalism, efficiency, and a genuine commitment to customer satisfaction. The service advisors are knowledgeable, attentive, and take the time to clearly explain everything—no surprises, just honest and transparent communication. My vehicle was serviced quickly and thoroughly, and I appreciated the updates throughout the process. The waiting area is comfortable and well-appointed, making even a short wait enjoyable. What really sets this team apart is their attention to detail and willingness to go above and beyond to ensure my car runs like new. I trust the team at BMW Owings Mills with my vehicle and highly recommend them to anyone who values top-tier service and expertise. This is what luxury service should feel like—seamless, stress-free, and genuinely caring. Special shout out to Mark!!! More

I’ve been coming to this dealership for service for 15 years. Always a great experience here. Mark is always pleasant, efficient, and professional and goes above and beyond to provide excellent service! years. Always a great experience here. Mark is always pleasant, efficient, and professional and goes above and beyond to provide excellent service! More

The whole team was excellent. Thank you Imran, Allie and Karen. Service team missed some items but nothing major. Thank you Imran, Allie and Karen. Service team missed some items but nothing major. More