Daisha reached out after I submitted a lead through TrueCar. I was upfront about my situation and let her know I was just browsing. She invited me in to view the inventory, with zero pressure—just to talk numbers if it made sense. I emailed her before my appointment with the specific features I wanted, and when we met, she took the time to ask about my trade-in and my needs, completely putting me at ease. After the test drive, I was hesitant, but I agreed to let her run the official numbers. Following a little back-and-forth and submitting my docs, Daisha and her team put together an offer I couldn’t refuse. I was blown away and still can't believe how great of a deal it was! To top it off, a few days after driving off the lot, I realized I’d left a personal item in my trade-in. They retrieved it for me, and I picked it up when I dropped off my spare key and title. Between Daisha, her manager, and John in finance, the entire process was smooth, transparent, and professional. I highly recommend working with Daisha!

I recently purchased a 2024 Honda HR-V Sport from BMW of Owings Mills in June 2026, and I had an absolutely AMAZING experience! From the moment I walked in, everyone at the dealership was welcoming and kind. My sales advisor, Eric Lowery, was incredible! He was knowledgeable, personable, professional, and genuinely cared about helping me find the right vehicle. He answered all of my questions, listened to every concern I had, and made me feel like family instead of just another customer. I also had the pleasure of working with John Mullins, the Finance/Business Manager, who was equally wonderful. He made the financing process smooth and stress-free and was truly a blessing in disguise. I absolutely love my new HR-V Sport! It’s spacious, reliable, comfortable, and exactly what I needed as I continue growing my wedding and event coordination company, Chrysalis Memories. As someone who spends a lot of time traveling to venues, client meetings, rehearsals, and weddings, having a dependable and comfortable vehicle has truly been a game changer. I couldn’t be happier with my purchase. I just wanted to say a heartfelt thank you to both Eric and John for making this such a positive experience. You both helped make a dream come true, and I truly appreciate everything you did to help me find the perfect vehicle. And as for my new HR-V… her official nickname is “Ladybug.” 🐞 She and I are already making wonderful memories together, and I couldn’t be happier. Thank you again for everything! — April Jackson 😊

My salesman Daisha Palmer really turner the worstest to my best she was so polite and understand I really thank her for listening and understanding my feelings about the issues really dissolve one of the best cars I thank her so much for again turning something so bad too a great turnout

I had a great agent, Daisha. She was professional the entire process. She find me a better deal with the car that I wanted, and let me make decisions at my own pace. Daisha made the experience smooth and comfortable.

Drove 2.5 hours from New Jersey and it was worth every mile. Daisha was responsive, moved fast, and — most importantly — completely transparent on the numbers. When I asked for buy-rate financing, they gave it without a fight, and every figure they quoted held up exactly in the contract. No games, no surprises in the finance office. I've been a BMW customer since 2008 and have leased plenty of cars. This was one of the cleanest, most honest transactions I've had. If you're shopping a 5 Series and willing to travel, call them.

Excellent service! Highly recommend Eric! I’ve been working with him for years and he always gets the deal done!