BMW of Owings Mills

Daisha reached out after I submitted a lead through TrueCar. I was upfront about my situation and let her know I was just browsing. She invited me in to view the inventory, with zero pressure—just to t TrueCar. I was upfront about my situation and let her know I was just browsing. She invited me in to view the inventory, with zero pressure—just to talk numbers if it made sense. I emailed her before my appointment with the specific features I wanted, and when we met, she took the time to ask about my trade-in and my needs, completely putting me at ease. After the test drive, I was hesitant, but I agreed to let her run the official numbers. Following a little back-and-forth and submitting my docs, Daisha and her team put together an offer I couldn’t refuse. I was blown away and still can't believe how great of a deal it was! To top it off, a few days after driving off the lot, I realized I’d left a personal item in my trade-in. They retrieved it for me, and I picked it up when I dropped off my spare key and title. Between Daisha, her manager, and John in finance, the entire process was smooth, transparent, and professional. I highly recommend working with Daisha! More

I recently purchased a 2024 Honda HR-V Sport from BMW of Owings Mills in June 2026, and I had an absolutely AMAZING experience! From the moment I walked in, everyone at the dealership was welcoming and k Owings Mills in June 2026, and I had an absolutely AMAZING experience! From the moment I walked in, everyone at the dealership was welcoming and kind. My sales advisor, Eric Lowery, was incredible! He was knowledgeable, personable, professional, and genuinely cared about helping me find the right vehicle. He answered all of my questions, listened to every concern I had, and made me feel like family instead of just another customer. I also had the pleasure of working with John Mullins, the Finance/Business Manager, who was equally wonderful. He made the financing process smooth and stress-free and was truly a blessing in disguise. I absolutely love my new HR-V Sport! It’s spacious, reliable, comfortable, and exactly what I needed as I continue growing my wedding and event coordination company, Chrysalis Memories. As someone who spends a lot of time traveling to venues, client meetings, rehearsals, and weddings, having a dependable and comfortable vehicle has truly been a game changer. I couldn’t be happier with my purchase. I just wanted to say a heartfelt thank you to both Eric and John for making this such a positive experience. You both helped make a dream come true, and I truly appreciate everything you did to help me find the perfect vehicle. And as for my new HR-V… her official nickname is “Ladybug.” 🐞 She and I are already making wonderful memories together, and I couldn’t be happier. Thank you again for everything! — April Jackson 😊 More

My salesman Daisha Palmer really turner the worstest to my best she was so polite and understand I really thank her for listening and understanding my feelings about the issues really dissolve one of the b my best she was so polite and understand I really thank her for listening and understanding my feelings about the issues really dissolve one of the best cars I thank her so much for again turning something so bad too a great turnout More

I had a great agent, Daisha. She was professional the entire process. She find me a better deal with the car that I wanted, and let me make decisions at my own pace. Daisha made She was professional the entire process. She find me a better deal with the car that I wanted, and let me make decisions at my own pace. Daisha made the experience smooth and comfortable. More

Drove 2. 5 hours from New Jersey and it was worth every mile. Daisha was responsive, moved fast, and — most importantly — completely transparent on the numbers 5 hours from New Jersey and it was worth every mile. Daisha was responsive, moved fast, and — most importantly — completely transparent on the numbers. When I asked for buy-rate financing, they gave it without a fight, and every figure they quoted held up exactly in the contract. No games, no surprises in the finance office. I've been a BMW customer since 2008 and have leased plenty of cars. This was one of the cleanest, most honest transactions I've had. If you're shopping a 5 Series and willing to travel, call them. More

Excellent service! Highly recommend Eric! I’ve been working with him for years and he always gets the deal done! Highly recommend Eric! I’ve been working with him for years and he always gets the deal done! More

My experience with Eric and BMW of Owing Mills was seamless, transparent and a well tailored car buying process. Eric was comfortable to work with and customized the car buying process to suit our l seamless, transparent and a well tailored car buying process. Eric was comfortable to work with and customized the car buying process to suit our lifestyle. I highly recommend BMW of Owing Mills for anyone who is interested in buying a vehicle. More

An Unmatched Buying Experience at Safford BMW
 As a four-time BMW owner who has dealt with multiple dealerships, I can confidently say this was the best car-buying experience of my life. Due to some cr four-time BMW owner who has dealt with multiple dealerships, I can confidently say this was the best car-buying experience of my life. Due to some credit constraints, my only goal was to secure a plain BMW X5. I was told that I could trust Eric entirely, so I didn’t feel a need to give him any specifications as to what I wanted in the X5 as per colors or amenities, and he exceeded my expectations. Eric chose for me a certified used 2023 X5 series BMW with the fully loaded premium package at 36k miles in my favorite exterior color which is black with an exceptional black top quality interior design and features! I was able to discard all of the adapters I bought to charge my phone or play pre-recorded music stored on thumb drives. Eric worked hard on my behalf in record time and delivered as promised, and he got approval so that I could take my vehicle right away. He then called and said that the dealership was quite a distance from my home and had my truck delivered to me with a full tank of gas. Within an hour of his phone call I signed the sales contract from my kitchen table, received the keys and the deal was completed. It doesn’t get any better than that! Eric’s level of service is unmatched and I appreciate how he knew exactly what I wanted. My dashboard is my new toy. My iPhone connects very easily to the dash giving me total access to many of the features on my phone straight from the dashboard. I can enjoy my audiobooks, switch to SiriusXM or listen to songs I record to USB drives, hear my text messages as well as use of other apps on my phone. The dash tracks the speed limit instantaneously as I’m driving and sounds alerts when I’ve exceeded the speed limit. I have two views of everything - from my dashboard and the navigation panel. There are just too many options to list, so I’ve only listed my favorites. And I got all that for a great price. What’s most impressive is that without seeing the truck beforehand, Eric chose the perfect truck for me without my telling him exactly what I wanted in the vehicle. He called within an hour of my speaking with him to say that everything had been done. I’m just amazed beyond words that it was all done at a perfect price point. All I could say after seeing the truck for the first time was, I’m not giving this back — I’m keeping this! Finally, Eric's customer care is unmatched. He has earned my lifetime loyalty, and I highly recommend him to anyone looking for a seamless, high-satisfaction purchase which is done with class, integrity, and exceptional customer care! More

Eric is awesome! !! Get the job done !!! Love my new vehicle! Thank you again Eric !! Get the job done !!! Love my new vehicle! Thank you again Eric More

I service was fine. However. I returned the loaner when my service was done. The lady WALKED around the loaner with me and CHECKED OFF that all was good . I get a call a However. I returned the loaner when my service was done. The lady WALKED around the loaner with me and CHECKED OFF that all was good . I get a call after I leave there 45mins to one hour to tell me the car had a FRONT END damage. WHAT? How would you miss a front end damage and you want to pin that on me? I drive and park any vehicle I drive with caution. Your front end damage was done by whoever moved that car from where I returned it to its next location. Very poor judgment to even think of calling me after I was cleared and gone. Very very poor More