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BMW of Owings Mills

Owings Mills, MD

4.7
836 Reviews
Northwest BMW is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. Northwest BMW is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, Northwest BMW is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 836 reviews

August 03, 2021

Always accommodating and willing to assist. Car care is excellent. More

by ndsigma98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 10, 2021 -

BMW of Owings Mills responded

Great to hear, thank you!

July 28, 2021

Our salesperson, Rodney, was great. He was professional and made the process almost seamless. Daniel was very professional also. Like the paperless contract a lot. More

by tbbritton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney, Daniel, and Nathan
Aug 03, 2021 -

BMW of Owings Mills responded

We're so happy to hear that, thank you!

July 15, 2021

Don't bother leasing with this dealership. Incredibly overpriced. Doesn't answer questions when trying to get into the specifics but keep asking you if you're ready to place an order. More

by albertrobin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse malone
Jul 15, 2021 -

BMW of Owings Mills responded

Hello there albertrobin, we are very sorry to hear about your experience at our dealership. This information is very important to us and has been given to management who would like to speak with you about it. Unfortunately we are unable to locate contact information for you based on the name on your review. Please reach out to our General Manager, Imran Javed when you have a moment at (410) 902-8700.

July 01, 2021

Great and fast service! Really good communication and follow up. I’d recommend taking your vehicle here and receiving a nice video about your multi point inspection as well! Very innovative! More

by ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jul 05, 2021 -

BMW of Owings Mills responded

We're so happy to hear that, thank you!

May 25, 2021

I reached out to this dealership to inquire about a BMW 228i Gran Coupe. Rodney and David were very responsive to my questions and didn't mind communicating by email, text, and phone vice having me make a More

by aakendrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Berry David Hess
Jun 08, 2021 -

BMW of Owings Mills responded

Hello there! We truly appreciate you taking the time to write such a nice review. We'll make sure to thank both Rodney and David for providing you with excellent service. Thank you for your recommendation. Please let us know if there is anything in the future that we can assist you with.

March 30, 2021

Friendly staff, quality selection of vehicles and great follow up with their customers. My salesman Robert remained in contact with me and answered all of my questions throughout my cat buying process. More

by Kim M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regino, Robert
March 05, 2021

This was an airbag recall service. Mobil was not available, but the dealership agreed to send someone over to pick up my car and bring it back afterwards. Courteous service, no issues, prompt commun More

by pflolgkirk
Recommend Dealer
Yes
Employees Worked With
Mark, no other names have been given
March 04, 2021

Great service and team. On time and delivered great results. I’d highly recommend them to friends and family. Thank you again for your timeliness. More

by Jay44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan
February 15, 2021

Great customer service at its best, inviting and quality service; highly recommend this team and their work - detailed and driven to have the customer’s best interest and concerns - great experience! More

by A4audimn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Mark Johnson
Feb 16, 2021 -

BMW of Owings Mills responded

Thank you for your kind review. We're thrilled to hear that you are happy with the service that you were provided by our team. Please let us know if there is anything else that we can assist you with!

January 18, 2021

My experience with the dealership is that the staff is highly professional, fair, and has excellent communication and responses. I recently purchased an older X5 that wasn’t in the best shape. Michelle an More

by Cupcake13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
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