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BMW of Owings Mills
Owings Mills, MD
829 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 05, 2021
Waited 2 extra hrs. No one informed me my car was done. Had to asked if they were completed serving my car.No one shared updates on my car and it's service. Definitely not what I expected and have experi Had to asked if they were completed serving my car.No one shared updates on my car and it's service. Definitely not what I expected and have experienced in the past. More
by Lashana Pinkett
Employees Worked With
Michelle
August 04, 2021
They honored the Cars.com quote.They worked quickly to They honored the Cars.com quote. They worked quickly to get my car ordered and responded promptly to my emails. They honored the Cars.com quote. They worked quickly to get my car ordered and responded promptly to my emails. More
by Kenkeeler2
Employees Worked With
Howard Mei
August 03, 2021
Nice reliable service. Friendly people. Easy to set up appointments etc. Convenient location. Provided a good loaner. Finished work on time and as promised. Thanks appointments etc. Convenient location. Provided a good loaner. Finished work on time and as promised. Thanks More
by Schechtesq
Employees Worked With
Mark
July 28, 2021
Our salesperson, Rodney, was great. He was professional and made the process almost seamless. Daniel was very professional also. Like the paperless contract a lot. and made the process almost seamless. Daniel was very professional also. Like the paperless contract a lot. More
by tbbritton
Employees Worked With
Rodney, Daniel, and Nathan
July 15, 2021
Don't bother leasing with this dealership. Incredibly overpriced. Doesn't answer questions when trying to get into the specifics but keep asking you if you're ready to place an order. overpriced. Doesn't answer questions when trying to get into the specifics but keep asking you if you're ready to place an order. More
by albertrobin
Employees Worked With
Jesse malone
July 01, 2021
Great and fast service! Really good communication and follow up. I’d recommend taking your vehicle here and receiving a nice video about your multi point inspection as well! Very innovative! follow up. I’d recommend taking your vehicle here and receiving a nice video about your multi point inspection as well! Very innovative! More
by ET
Employees Worked With
Michelle
May 25, 2021
I reached out to this dealership to inquire about a BMW 228i Gran Coupe. Rodney and David were very responsive to my questions and didn't mind communicating by email, text, and phone vice having me make a 228i Gran Coupe. Rodney and David were very responsive to my questions and didn't mind communicating by email, text, and phone vice having me make a trip into the dealership to get the answers to my questions. Since I was looking for a White exterior color in a specific price range and mileage, I ultimately did not purchase a car from BMW of Owings Mills. However, their efforts suggest this is likely a great dealership to purchase from. So please consider going to see Rodney Berry or David Hess at BMW of Owings Mills. I think they will take care of you given the opportunity. More
by aakendrick
Employees Worked With
Rodney Berry David Hess
March 30, 2021
Friendly staff, quality selection of vehicles and great follow up with their customers. My salesman Robert remained in contact with me and answered all of my questions throughout my cat buying process. follow up with their customers. My salesman Robert remained in contact with me and answered all of my questions throughout my cat buying process. More
by Kim M.
Employees Worked With
Regino, Robert
March 05, 2021
This was an airbag recall service. Mobil was not available, but the dealership agreed to send someone over to pick up my car and bring it back afterwards. Courteous service, no issues, prompt commun available, but the dealership agreed to send someone over to pick up my car and bring it back afterwards. Courteous service, no issues, prompt communication. More
by pflolgkirk
Employees Worked With
Mark, no other names have been given
