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BMW of Owings Mills

Owings Mills, MD

4.7
1,348 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,348 reviews

June 15, 2025

Outstanding customer service as always! Thank you for taking such good care of our X5! More

by sbrottman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

BMW of Owings Mills responded

Thank you so much for your kind words! We truly appreciate your loyalty and are delighted to hear that you were pleased with the service for your BMW X5. It’s always our pleasure to take care of you and your vehicle. We look forward to welcoming you back to BMW of Owings Mills in the future! Sincerely, The Team at BMW of Owings Mills

June 15, 2025

The service was prompt and they explained all the details of the appointment. The waiting room could use some upgrades. More

by selewi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

BMW of Owings Mills responded

Thank you for your feedback! We're thrilled to hear that you found our service prompt and that our team provided clear explanations during your appointment. We appreciate your suggestion regarding the waiting room upgrades and will take it into consideration. We look forward to seeing you again at BMW of Owings Mills! Sincerely, The Team at BMW of Owings Mills

June 15, 2025

Mark Johnson is the reason we have 2 bmws. He is really great and efficient. More

by lhershfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that Mark made your experience at BMW of Owings Mills so positive. We appreciate your loyalty and are glad to have you as a part of our BMW family. If you need anything in the future, don't hesitate to reach out. Safe driving! Sincerely, The Team at BMW of Owings Mills

June 15, 2025

Nice people. Recommended expensive Repairs that had done at dealership less than two years ago. More

by KTHORNTON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

BMW of Owings Mills responded

Thank you for sharing your experience. We’re glad to hear you found our team to be nice. However, we understand your concerns regarding the repair recommendations you received. At BMW of Owings Mills, we aim to provide fair and well-supported service recommendations, and we appreciate your feedback as it helps us maintain our standards. Please feel free to reach out to us directly to discuss this matter further. Your satisfaction is important to us. Sincerely, The Team at BMW of Owings Mills

June 15, 2025

Milena Bindel was fantastic - she was great to work with - 10 stars! She quickly took care of an issue with my console. More

by richard.lessans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Bindel
Jun 15, 2025 -

BMW of Owings Mills responded

Thank you so much for your kind words, Richard! We're thrilled to hear that Milena provided you with excellent service and quickly resolved the issue with your console. At BMW of Owings Mills, we strive to deliver a superior experience, and it’s great to know we succeeded. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 14, 2025

Excellent customer service. Very pleased with everything, service, loaner car and work done out our vehicle More

by bocksties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We are thrilled to hear that you received excellent customer service and were pleased with the service and loaner car at BMW of Owings Mills. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 14, 2025

My experience was wonderful and I felt welcomed to be part of the family. Offering me drinks while waiting More

by bashb23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience at BMW of Owings Mills and felt welcomed as part of our family. Our team is dedicated to providing a comfortable environment, and we’re glad you enjoyed the refreshments during your visit. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

June 14, 2025

It’s worth the drive from Annapolis, the service is fast and the customer service is excellent. More

by chadthomas7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Chad! We're thrilled to hear that you found our service fast and our customer service excellent. It means a lot to us that you consider the drive from Annapolis worth it. We look forward to welcoming you back to BMW of Owings Mills for your next visit! Sincerely, The Team at BMW of Owings Mills

June 12, 2025

Patience, very knowledgeable about bmw x1, helpful and kind, he understood my mission to retrieve the best vechical for me. Thanks Mr. Lee. More

by anniem9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee,
Jun 12, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that we were able to assist you in finding the best BMW X1 for your needs. At BMW of Owings Mills, we aim to provide knowledgeable and helpful service to all of our customers. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

June 12, 2025

Efficient place to take your car to get serviced. Pleasant customer service and friendly people More

by toki6pak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We appreciate your kind words about our efficient service and friendly customer service at BMW of Owings Mills. We look forward to welcoming you back for your next visit! Sincerely, The Team at BMW of Owings Mills

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