
BMW of Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I bought my X3 from BMW of Owings Mills who advertised my car as having Remote Start. I took my X3 in for service in Sterling and was told it did not have Remote Start. I called and spoke to Ron, the sales car as having Remote Start. I took my X3 in for service in Sterling and was told it did not have Remote Start. I called and spoke to Ron, the sales manager at BMW Owings Mills, who said the ads are done "by a third party". I asked "So you do not stand behind the ad stating my car had remote start and it doesn't" and he said "No". Ron told me the vehicle is a 2021 X3 with the Executive Package, and during the initial COVID period, the manufacturer was pulling features from the packages/cars to "keep the chip count down". He was referring to the manufacturer as though it was not BMW manufacturing the vehicle, but some other company. I have gotten the runaround from Jeep and Toyota, but when I bought a BMW, I thought those days were over. To be told BMW of Owings Mills does not stand behind their ads for their vehicles and does not stand behind the fact that BMW Manufacturing ripped off their own customers, it seems that not taking responsibility/ownership of an issue is a contagious condition and luxury brands are not immune. So Buyer Beware if dealing with BMW of Owings Mills. They will not make things right. More
Karen is excellent. Amazing experience and put Tesla to shame. You saved me from the burning Tesla !Thank you BMW Amazing experience and put Tesla to shame. You saved me from the burning Tesla !Thank you BMW More
Great experience and glad to have used Owings mills bmw. That is all I need to say That is all I need to say More
Always great service and communication. However, there was an issue with the way in which they left the top cover of my engine, which was loose and there was white stuff all over the cover However, there was an issue with the way in which they left the top cover of my engine, which was loose and there was white stuff all over the cover and other parts under the hood of the vehicle. Since the tech wasn't available, Michelle came to the rescue and secured my engine cover and cleaned off the the stuff under the hood. Thanks! More
Great experience. They made it very easy for me to buy. Very trustworthy sales associates They made it very easy for me to buy. Very trustworthy sales associates More
Very please with the prompt and friendly attention, on top of that they take of my vehicle in less time than I expected. top of that they take of my vehicle in less time than I expected. More
BMW of Owings Mills are wonderful to deal with. Bought my car there in 2007 and have been very happy with their service ever isnce. Bought my car there in 2007 and have been very happy with their service ever isnce. More
Great Service - Everyone was awesome. Everyone went the extra mile to provide great service. Excellent Service. Everyone went the extra mile to provide great service. Excellent Service. More
Very professional. Communication was on point. Recommended services to keep my car in top condition. Car was returned cleaned and ready for the road. Communication was on point. Recommended services to keep my car in top condition. Car was returned cleaned and ready for the road. More
Excellent service was provided and everything went easy and fast Smooth transaction. Will recommend to others. and fast Smooth transaction. Will recommend to others. More