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BMW of Owings Mills

Owings Mills, MD

4.7
834 Reviews
Northwest BMW is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. Northwest BMW is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, Northwest BMW is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 834 reviews

February 17, 2022

I have been going to BMW of Owings Mills for over 10 years, great service, Mark Johnson has been very nice to me all the years, he is one of the reasons I keep buying BMWs. Thanks Mark! More

by Brihane
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Feb 21, 2022 -

BMW of Owings Mills responded

Thank you for your very kind feedback, we really appreciate it! If there is ever anything else that we can assist you with, please feel free to let us know. Thanks again!

February 15, 2022

Prompt, clear and easy to pay. Explained the current work needed and what future service will be. More

by robert.regino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wolfe
Feb 21, 2022 -

BMW of Owings Mills responded

Good to hear, thank you!

January 04, 2022

BMW of Owings Mills makes it so easy for car repairs. The staff is available immediately upon your arrival, a loaner car was no problem, and the quality of the work was outstanding. There is nothing more to More

by Chuckster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, I believe
Jan 17, 2022 -

BMW of Owings Mills responded

Thank you for taking the time to review your experience at our dealership. If there is ever anything else that we can assist you with, please feel free to let us know. Thanks again!

December 23, 2021

Responsive, courteousImpressed with staff.Took my Responsive, courteous Impressed with staff.Took my several calls promptly and productively. Thanks to Northwest BMW. More

by Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Tifiny
Jan 17, 2022 -

BMW of Owings Mills responded

We're so happy to hear that, Carl! Thank you

December 18, 2021

Pleasant experience with sales staff and senior management… Would consider purchasing future vehicles from this dealership More

by Jpviolante
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William and Dustin also Nate
Dec 20, 2021 -

BMW of Owings Mills responded

We're very happy to hear that, thank you!

November 23, 2021

We had an appointment to see a vehicle at 2 PM we drove an hour and a half to get there when we got there the vehicle was just in the process of being sold to someone else… But the gentleman in charge pers More

by ksvbw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabir…. Not sure if the manager , maybe Dave
Nov 26, 2021 -

BMW of Owings Mills responded

Thank you for sharing your experience with us. We want you to feel comfortable sharing the good and the bad with us. We're sorry that you visit with us fell short of expectations. We have taken the good and the bad elements that you mentioned and are making some important changes. Congratulations on your purchase, we hope that you are enjoying it!

November 23, 2021

This dealership is great. Love the service I get there (Anishia rocks!). They explain everything in a way that makes sense and I enjoy getting to try newer models when I need a loaner. More

by TKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anishia
Nov 26, 2021 -

BMW of Owings Mills responded

We're so happy to hear that, thank you!

November 23, 2021

Recently purchased a 2022 BMW 840i grancoupe from BMW of Owings Mills and the entire experience was five stars. My mom had an awesome experience back in 2019 when she leased a BMW from Karen Anderson. I was More

by KenGx840
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Anderson, Dustin Prieto, Jesse Malone
Nov 26, 2021 -

BMW of Owings Mills responded

Thank you for taking the time to share such a thoughtful and detailed review. We are absolutely thrilled to hear that our entire team provided you with such amazing service. If there is ever anything else that we can assist you with, please always feel free to let us know. All of us here at BMW of Owings Mills appreciates your business. Congratulations again - we hope that you are enjoying it!

November 22, 2021

The sales and service department is always friendly. They explained everything step by step ultimately giving me the best experience ever!! I will also be a returning customer for my automotive service More

by Phoebecor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Ieisha
Nov 22, 2021 -

BMW of Owings Mills responded

Thanks so much for your very kind feedback, we really appreciate it. If there is ever anything else that we can assist you with, pleas let us know. Thanks again!

October 30, 2021

The experience is always great at BMW of Owings Mills very prompt service Thanks again! More

by Cory1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iyesha Jennings
Nov 09, 2021 -

BMW of Owings Mills responded

We're absolutely thrilled to hear that, Cory! Thank you and see you next time!