Back

BMW of Owings Mills

Owings Mills, MD

4.7
1,348 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
Contact Dealership

9702 Reistertowns Road

Owings Mills, MD

21117

Directions

By Type

Showing 1,348 reviews

July 10, 2025

The team did a great job. I was however offput by the $16 charge that appeared on my credit card for 1 gal of fuel...dissapointing. More

by JMEYER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

BMW of Owings Mills responded

Thank you for your feedback. We appreciate your positive remarks about our team's performance. We understand your concerns regarding the fuel charge and want to assure you that we strive for transparency in all our transactions. If you have further questions or would like to discuss this matter, please feel free to reach out to us at BMW of Owings Mills. We look forward to serving you again! Sincerely, The Team at BMW of Owings Mills

July 09, 2025

Good attention to detail and making sure it’s done according to what we needed done More

by sllanio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

BMW of Owings Mills responded

Thank you for your positive feedback! We're glad to hear that you appreciated our attention to detail and that we were able to meet your needs. At BMW of Owings Mills, we always strive to provide the best service possible. We look forward to helping you again in the future! Sincerely, The Team at BMW of Owings Mills

July 07, 2025

Great service- from the service advisor to the tech who worked on my vehicle. Although I don't live in the immediate Baltimore area, I will come back for service. My Service Advisor Derrick was great to More

by tveasley18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

BMW of Owings Mills responded

Thank you for your fantastic review! We're thrilled to hear that you received great service from Derrick and our team at BMW of Owings Mills. We’re glad to know you'll be returning for your vehicle's service, even from outside the Baltimore area. We look forward to assisting you again soon! Safe travels! Sincerely, The Team at BMW of Owings Mills

July 06, 2025

Great Service Dept Easy to make appointment They keep you informed via video on service Done on time And a loaner More

by gmelnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

BMW of Owings Mills responded

Thank you for your feedback! We're happy to hear you had a great experience with our service department at BMW of Owings Mills. Keeping our customers informed and providing convenient options like loaners are important to us. We look forward to seeing you next time. Sincerely, The Team at BMW of Owings Mills

July 06, 2025

Derrick is the best! He was wonderful to work with and the service was great! Thank you! More

by gilliangoodman78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

BMW of Owings Mills responded

Thank you for your fantastic review! We’re thrilled to hear that Derrick provided you with great service and made your experience enjoyable at BMW of Owings Mills. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

July 05, 2025

Derrick has always provided us with an outstanding level of service and the reason we continue to buy all of our cars from his dealership. More

by sheba.douoguih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

BMW of Owings Mills responded

Thank you for your kind words, Sheba! We're thrilled to hear about your positive experiences with Derrick at BMW of Owings Mills. We appreciate your loyalty and look forward to assisting you with your future vehicle purchases. See you next time! Sincerely, The Team at BMW of Owings Mills

July 04, 2025

Jon is a competent and cordial service tech. Michelle is deserving of her new position. More

by THOMASCOREY209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

BMW of Owings Mills responded

Thomas, thank you for your fantastic review! We're delighted to hear that our service technician provided you with excellent service. Congratulations to Michelle on her new position as well! We appreciate your support and look forward to seeing you again at BMW of Owings Mills. Sincerely, The Team at BMW of Owings Mills

July 04, 2025

Always great timely service and great customer services. I’ve had a great experience every time More

by lizroutzahn
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Liz! We truly appreciate your kind words about the timely service and great customer service you've experienced at BMW of Owings Mills. It's always our aim to provide exceptional service, and we're thrilled to hear that you've had a positive experience each time. We look forward to welcoming you back for your next visit! Sincerely, The Team at BMW of Owings Mills

July 04, 2025

Everyone was extremely helpful, and made the process super easy. Couldn’t have had a smoother process More

by Kayjd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Kay! We are thrilled to hear that everyone at BMW of Owings Mills was able to assist you and make your experience smooth and easy. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

July 04, 2025

Always good to see Mark when I pull into the dealership. Mark has worked with me for years now on routine servicing and knows me and my vehicles well. More

by rtrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that Mark has provided you with such excellent service over the years at BMW of Owings Mills. It’s always great to have that personal touch when visiting our dealership. We look forward to seeing you again for your next service! Sincerely, The Team at BMW of Owings Mills

...
29
...