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BMW of Owings Mills

Owings Mills, MD

4.7
1,348 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,348 reviews

August 16, 2025

This experience was great. Derrick and the person managing loaners & checkout were wonderful to work with! This, is rare, as my past experiences have not always been pleasant. More

by BOBBIH53
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

BMW of Owings Mills responded

Thank you for your feedback and for sharing your experience with us. We're glad to hear that Derrick and our loaner checkout team provided you with wonderful service; however, we understand your concerns regarding the repairs and the difficulties you've faced in the past. At BMW of Owings Mills, we strive to maintain high standards, and your input helps us improve. Please feel free to reach out to us directly if you would like to discuss your experience further. We appreciate your support and hope to serve you better in the future. Sincerely, The Team at BMW of Owings Mills

August 15, 2025

This dealership is very professional very clean very people friendly. I truly love my sales person Karen Anderson she is top-tier. More

by rxchristian12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're so pleased to hear that you had a great experience at BMW of Owings Mills and that Karen provided you with outstanding service. We take pride in our professionalism and welcoming atmosphere. Enjoy your vehicle, and we look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

August 15, 2025

Awesome assistant with my new service manager She was great That’s what important to me at all times More

by Mike Taxtime Browb.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

BMW of Owings Mills responded

Thank you for your review, Mike! We're happy to hear that you had such a positive experience with our service manager at BMW of Owings Mills. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again soon. Sincerely, The Team at BMW of Owings Mills

August 14, 2025

Great service each time I bring my car for servicing. Work has been done on time. More

by mkd2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Aug 14, 2025 -

BMW of Owings Mills responded

Thank you for your feedback! We are happy to know that you've consistently received great service at BMW of Owings Mills and that your vehicle servicing has been completed on time. We appreciate your business and look forward to assisting you again. Sincerely, The Team at BMW of Owings Mills

August 13, 2025

This is my 3rd car I bought from Owings Mills BMW. Great price, great service, and very professional! This won't bee my last!! More

by Allan Seidman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Cushner
Aug 13, 2025 -

BMW of Owings Mills responded

Thank you for your review, Allan! We appreciate your loyalty and are glad you had a great experience with us at BMW of Owings Mills. We look forward to serving you again for your next purchase. Safe travels in your new car! Sincerely, The Team at BMW of Owings Mills

August 13, 2025

The experience was easy from start (explaining the problem and making an appointment) to finish (pick up). More

by mjcohen1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

BMW of Owings Mills responded

Thank you for your positive feedback! We're thrilled to hear that your experience at BMW of Owings Mills was easy from start to finish. Our team strives to provide seamless service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

August 13, 2025

I've been dealing with BMW of Owings Mills (fka Northwest BMW) for decades. The experience is always outstanding. More

by rgl4055
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

BMW of Owings Mills responded

Thank you for sharing your experience! We truly appreciate your loyalty to BMW of Owings Mills over the years. It’s wonderful to hear that you consistently have an outstanding experience with us. We look forward to serving you for many more decades to come! Sincerely, The Team at BMW of Owings Mills

August 11, 2025

Loved the pick up and drop off service the representative was very nice and polite.. More

by mcpjwebster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 12, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our pick-up and drop-off service, and that our representative was nice and polite. At BMW of Owings Mills, we strive to provide exceptional service, and it’s great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

August 10, 2025

The process went smoothly and everyone was professional. I was in a rush to execute the transaction and therefore the car was not "finalized" in cleaning and such as I could not wait. The team knew I w More

by sprice5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brice Ali
Aug 12, 2025 -

BMW of Owings Mills responded

Thank you for your feedback. It's great to hear that the process went smoothly and that our team was professional. We understand your concerns regarding the final preparations of your vehicle and appreciate your input. At BMW of Owings Mills, we strive for the best service, and your insight helps us improve. If you have any further questions or need assistance, please reach out to us. We look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

August 09, 2025

Ive been a customer at this dealership for 20 years and have always received excellent customer from the entire staff. Mark is an outstanding services provider. I highly recommend this dealership to everyo More

by jbyrdbyrdlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We truly appreciate your loyalty over the past 20 years and are thrilled to hear about your positive experiences at BMW of Owings Mills. It's fantastic to know that Mark has provided you with outstanding service. Your recommendation means a lot to us. We look forward to welcoming you back soon! Sincerely, The Team at BMW of Owings Mills

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