BMW of Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Insufficient attention to details of new BMW, once sale was made couldn't get me off the lot fast enough. Example: speed limiter button was activate, I couldn't go over 20 mph after leaving lot. Came bac was made couldn't get me off the lot fast enough. Example: speed limiter button was activate, I couldn't go over 20 mph after leaving lot. Came back and they had no idea what was wrong. All weather floor mats were not in car, my wife caught the error. Sales manager sent email for any concern, I responded by leaving email and voice mail - no return. Going to another dealership for orientation. Not impressed with my experience at Owings Mills BMW. More
It is impossible to get anyone on the phone- or to get anyone to call you back. The process of dropping off your car for service and picking up a loaner takes approximately 45 min. anyone to call you back. The process of dropping off your car for service and picking up a loaner takes approximately 45 min. More
I was able to get my repair scheduled and performed at my convenience without a wait. The service writer and technician were excellent, as always. My car was returned clean and timely. convenience without a wait. The service writer and technician were excellent, as always. My car was returned clean and timely. More
BMW of owing mills has Excellent customer service excellent mechanics, Mark and Michelle all the best excellent mechanics, Mark and Michelle all the best More
My experience at Owings Mills BMW was overall positive. The dealership moved me through the buying experience fairly quickly but could have been quicker. The dealership moved me through the buying experience fairly quickly but could have been quicker. More
Mark always provides prompt and acceptable customer service. He’s one of the best there! service. He’s one of the best there! More
My expectations are a high and BOOM always meets them. Tech are approachable and eager to explain what is needed. Mark is great to work with. Tech are approachable and eager to explain what is needed. Mark is great to work with. More
Great customer service. I am pleased with the work they did. They had great communication kept following up with me every part of the process. I am pleased with the work they did. They had great communication kept following up with me every part of the process. More
Purchased a 330ix as an out of town buyer. Daniel did not string me out and we were able to cut a deal quickly. He arranged for someone other than pick me up at the airport and my car and th Daniel did not string me out and we were able to cut a deal quickly. He arranged for someone other than pick me up at the airport and my car and the staff processing the paperwork were ready for me when I arrived. More






