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BMW of Owings Mills

Owings Mills, MD

Overview
Employees
Reviews
Vehicles
4.7
1,351 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,351 reviews

September 14, 2025

Mark kept me updated along the way. Friendly and professional. I will have my car serviced there again. More

by sandra_friday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Sandra! We are pleased to hear that Mark provided you with excellent service and kept you updated throughout the process. We appreciate your trust in BMW of Owings Mills and look forward to assisting you with your car service again in the future! Sincerely, The Team at BMW of Owings Mills

September 14, 2025

BMW of Owings Mills is both fast and reliable, providing excellent service with professionalism, efficiency, and care. More

by CYPRAIN524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Cushner
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Sep 14, 2025 -

BMW of Owings Mills responded

Thank you so much for your wonderful review, Cyprain! We’re thrilled to hear that you found BMW of Owings Mills to be fast and reliable, and that our team delivered excellent service. Your satisfaction is always our top priority, and we truly appreciate your recognition of our professionalism and efficiency. We look forward to welcoming you back again in the future! Sincerely, The Team at BMW of Owings Mills

September 13, 2025

Great service as always! Mark was friendly and kept me informed during my appointment. Northwest BMW! More

by bsl2358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you received great service at BMW of Owings Mills and that Mark was friendly and kept you informed throughout your appointment. We appreciate your support and hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

September 12, 2025

Service appointment given quickly and service completed in a timely manner; shuttle service provided while car was being serviced. Car was washed and cleaned inside, too. More

by virginia89123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Virginia! We’re delighted to hear that your service appointment was handled efficiently and that you enjoyed our shuttle service. It’s great to know you appreciated the thorough cleaning of your car as well. We look forward to serving you again at BMW of Owings Mills! Sincerely, The Team at BMW of Owings Mills

September 12, 2025

Someone disconnected my phone from the system while my car was being repaired and I can’t reinstall it. More

by Mesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Sep 16, 2025 -

BMW of Owings Mills responded

Thank you for sharing your experience, Mesha. We understand your concerns regarding your phone connection and the difficulty in reinstalling it after service. At BMW of Owings Mills, we aim to ensure all systems are fully functional following repairs, and your feedback helps us identify areas to improve. Please feel free to contact us directly if you’d like to share more details or continue the conversation. Ensuring your satisfaction is our priority. Sincerely, The Team at BMW of Owings Mills

September 11, 2025

Jon Walker was great to work with. I was updated information regarding my service and the work was done in a very timely manner. More

by COOKIESLESS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Walker
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Sep 12, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you had a great experience working with Jon at BMW of Owings Mills. Timely service and clear communication are our top priorities, so it's wonderful to know we met your expectations. We hope to see you again for your next service! Sincerely, The Team at BMW of Owings Mills

September 10, 2025

I have leased 5 cars from BMW of Owings Mills. They always provide excellent customer service. More

by karen92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

BMW of Owings Mills responded

Thank you for your kind words, Karen! We're pleased to hear that you've had such a positive experience leasing five cars with us at BMW of Owings Mills. Our team is dedicated to providing excellent customer service, and we appreciate your loyalty. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

September 10, 2025

The dealership provides excellent service and staff is always courteous. Mark Johnson does an exceptional job. He is always pleasant, efficient and professional. I would highly recommend the dealership to More

by kgordon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We truly appreciate your kind words about the service you received at BMW of Owings Mills, especially regarding Mark’s professionalism and efficiency. Recommendations mean a lot to us, and we’re thrilled to hear you would recommend us to others. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

September 09, 2025

This is my fourth BMW purchased with BMW of Owings Mills, and each experience has been outstanding. Mrs. Karen Anderson and the entire team make the process seamless, professional, and customer-focused from More

by Michelle H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

BMW of Owings Mills responded

Thank you so much, Michelle! We truly appreciate your loyalty to BMW of Owings Mills and are thrilled to hear about your outstanding experiences. It's wonderful to know that Karen and our team have provided you with seamless, professional service and that we could assist with the shipment of your BMW to Florida. Your high recommendation means a lot to us, and we look forward to continuing to serve you in the future. Enjoy your new BMW! Sincerely, The Team at BMW of Owings Mills

September 09, 2025

Miguel was great to work with. Answered questions and showed us several cars to narrow down choices. Very laid back and pleasant experience. Got me in and out quick with a new 20 More

by kd9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Wainwright
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Sep 10, 2025 -

BMW of Owings Mills responded

Thank you for your fantastic review! We’re thrilled to hear that you had a pleasant experience with Miguel at BMW of Owings Mills and that you found the perfect 2026 BMW X5. Our team strives to provide a relaxed atmosphere and quick service, and it’s great to know we achieved that for you. We look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, The Team at BMW of Owings Mills

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