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BMW of Owings Mills

Owings Mills, MD

Overview
Employees
Reviews
Vehicles
4.7
1,351 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,351 reviews

September 26, 2025

Very communicative and great results. Bought the car here and they are excellent. Will go back. More

by orchardtennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Imran Javed
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Sep 27, 2025 -

BMW of Owings Mills responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at BMW of Owings Mills and are happy with your new car. We look forward to seeing you again for your next visit! Safe travels! Sincerely, The Team at BMW of Owings Mills

September 26, 2025

Was easy to get an appointment and service was completed timely and accurately. Staff is friendly and courteous. More

by alyblango3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Rogers
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Sep 27, 2025 -

BMW of Owings Mills responded

Thank you! We're delighted to hear that your appointment was easy to schedule and that our team at BMW of Owings Mills provided you with timely and accurate service. We take pride in our friendly and courteous staff, and we appreciate your feedback. Safe driving! Sincerely, The Team at BMW of Owings Mills

September 26, 2025

Derrick and Michelle in the service department are amazing. They’re customer service skills are exceptional! More

by Damon Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Damon! We’re thrilled to hear that Derrick and Michelle provided you with exceptional customer service at BMW of Owings Mills. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

September 26, 2025

The customer service at BMW of Owings Mills is always top notch. Professional and accommodating. More

by marion3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel in the service department
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Sep 27, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We truly appreciate your feedback regarding the top-notch customer service at BMW of Owings Mills. Our team is dedicated to providing a professional and accommodating experience for all our customers. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

September 26, 2025

Always great service. Easy to schedule. No hassle with free loaners. Tech provides walk around video explaining everything they’re inspecting. More

by pmarkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2025 -

BMW of Owings Mills responded

Thank you for the wonderful review! We're thrilled to hear that you consistently receive great service at BMW of Owings Mills. Our team strives to make the scheduling process easy and convenient for our customers, and we're glad you appreciate the walk-around video from our technicians. Looking forward to seeing you again on your next visit! Sincerely, The Team at BMW of Owings Mills

September 25, 2025

Mark Johnson has always been a pleasure to deal with as well as the other members of the service department. More

by liberman223
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2025 -

BMW of Owings Mills responded

Thank you, Mark, for your kind words! We’re thrilled to hear that you've had a great experience with our service department at BMW of Owings Mills. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

September 25, 2025

Mark was Professional. Polite and Knowledgeable. He greeted me with a smile and kept me updated. More

by dstrednails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that Mark provided you with a professional and knowledgeable experience at BMW of Owings Mills. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

September 24, 2025

Quick easy buying experience. Professional service. Prepared for my visit making ready for my arrival. Love my new X5. More

by Nikki.orthner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2025 -

BMW of Owings Mills responded

Thank you, Nikki! We’re thrilled to hear that you had a quick and easy buying experience with us at BMW of Owings Mills. It’s great to know that our team provided professional service and was prepared for your visit. Enjoy your new BMW X5, and we look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

September 24, 2025

They were quite professional and courteous with me from start to finish. I was truly impressed. More

by CFREDCF39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear that you had a professional and courteous experience with us at BMW of Owings Mills. Your kind words mean a lot to us. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

September 23, 2025

Eric was a pleasure to work with—professional, friendly, and truly great throughout the process! More

by lolo0797
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're delighted to hear that Eric provided you with a professional and friendly experience at BMW of Owings Mills. We strive to ensure that every interaction is special. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

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