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BMW of Owings Mills

Owings Mills, MD

4.7
1,074 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,074 reviews

July 13, 2025

Very professional staff. Pleasant facility. However, wait was too long. I liked the video from technician when service was complete. A little disappointed when one day after More

by nujhp1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Mr. Mark provides excellent service every time. Thank you for your professionalism and dedication to service More

by sherryhud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

BMW of Owings Mills responded

Thank you for your fantastic review, Sherry! We're thrilled to hear that Mark consistently provides you with excellent service at BMW of Owings Mills. Your appreciation for his professionalism and dedication truly means a lot to us. We look forward to serving you again soon! Sincerely, The Team at BMW of Owings Mills

July 13, 2025

They treat you like family! Derrick was very helpful indeed, he made sure the car was in the best hands. More

by tmshanholtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

BMW of Owings Mills responded

Thank you so much for your kind words! We’re thrilled to hear that Derrick provided you with such a helpful experience and made you feel like part of the BMW of Owings Mills family. We take great pride in ensuring our customers receive the best care. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

July 10, 2025

The team did a great job. I was however offput by the $16 charge that appeared on my credit card for 1 gal of fuel...dissapointing. More

by JMEYER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Disappointed that a new battery and oil change cost me more than $1100. When I complained, the service writer deducted one of the charges that he said shouldn’t be on the ticket. More

by 4LRAY2
Recommend Dealer
No
Employees Worked With
Derrick Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Good attention to detail and making sure it’s done according to what we needed done More

by sllanio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

BMW of Owings Mills responded

Thank you for your positive feedback! We're glad to hear that you appreciated our attention to detail and that we were able to meet your needs. At BMW of Owings Mills, we always strive to provide the best service possible. We look forward to helping you again in the future! Sincerely, The Team at BMW of Owings Mills

July 07, 2025

Great service- from the service advisor to the tech who worked on my vehicle. Although I don't live in the immediate Baltimore area, I will come back for service. My Service Advisor Derrick was great to More

by tveasley18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

BMW of Owings Mills responded

Thank you for your fantastic review! We're thrilled to hear that you received great service from Derrick and our team at BMW of Owings Mills. We’re glad to know you'll be returning for your vehicle's service, even from outside the Baltimore area. We look forward to assisting you again soon! Safe travels! Sincerely, The Team at BMW of Owings Mills

July 06, 2025

Derrick is the best! He was wonderful to work with and the service was great! Thank you! More

by gilliangoodman78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

BMW of Owings Mills responded

Thank you for your fantastic review! We’re thrilled to hear that Derrick provided you with great service and made your experience enjoyable at BMW of Owings Mills. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

July 06, 2025

Great Service Dept Easy to make appointment They keep you informed via video on service Done on time And a loaner More

by gmelnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

BMW of Owings Mills responded

Thank you for your feedback! We're happy to hear you had a great experience with our service department at BMW of Owings Mills. Keeping our customers informed and providing convenient options like loaners are important to us. We look forward to seeing you next time. Sincerely, The Team at BMW of Owings Mills

July 05, 2025

Derrick has always provided us with an outstanding level of service and the reason we continue to buy all of our cars from his dealership. More

by sheba.douoguih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

BMW of Owings Mills responded

Thank you for your kind words, Sheba! We're thrilled to hear about your positive experiences with Derrick at BMW of Owings Mills. We appreciate your loyalty and look forward to assisting you with your future vehicle purchases. See you next time! Sincerely, The Team at BMW of Owings Mills

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