BMW of Owings Mills

I was very pleased with my automobile shopping experience at BMW of Owings Mills (in Owings Mills, MD 21117). Eric Lowery (Sales Advisor) reached out to me after I sent an inquiry to the dealership about a v at BMW of Owings Mills (in Owings Mills, MD 21117). Eric Lowery (Sales Advisor) reached out to me after I sent an inquiry to the dealership about a vehicle they had listed for sale. Eric and David Hess (Sales Manager) and Jesse Malone (Finance Manager) worked diligently with me through the entire purchasing process. Sharonda Beal (Finance Manager) also did an awesome job as well. Ish (BMW Genius) did a great job too. This was an out-of-state purchase that transpired smoothly due to the efforts of each individual mentioned above from the dealership. Each person’s level of professionalism speaks volumes about their personal character and contributes greatly to the welcoming and comfortable atmosphere at BMW of Owings Mills. I highly recommend anyone looking for a new or used BMW (or any vehicle this dealership is selling) to contact BMW of Owings Mills and encounter a high level of customer buying experience for yourself. A positive atmosphere and great team can help turn a customer into a lifelong advocate for the dealership. Keep on setting the bar high BMW of Owings Mills, it’s truly appreciated and recognized. More

My husband and I had an amazing experience at BMW of Owings Mills. Eric Lowery was incredibly knowledgable about the inventory which was extremely helpful in determining the right size SUV for our famil Owings Mills. Eric Lowery was incredibly knowledgable about the inventory which was extremely helpful in determining the right size SUV for our family. He made the entire buying process from start to finish run seamlessly. I was particularly impressed by how much more pleasant the process was from any other experience I’ve had purchasing a vehicle. He gave us all the information in a direct, concise manner and I never felt like I was getting the “run around.” More

The best service I’ve had since I purchased my car and I would recommend bmw of Owings mills would recommend bmw of Owings mills More

The negotiation process and the ease of communication was top notch. Jesse, their Sales GM went above and beyond to make sure customer satisfaction was his primary goal. The entire process was done remotely top notch. Jesse, their Sales GM went above and beyond to make sure customer satisfaction was his primary goal. The entire process was done remotely and cars were shipped out to us. Thank you Jesse and BMW of Owings Mills for making it seamlessly efficient transaction. More

I love Everyone I work with , they get you in in out , take care of you. Love them my whole team. take care of you. Love them my whole team. More

I find the dealership to be organized, with scheduling of appointments. You are usually in and out it a reasonable length of tom. Mechanics are knowledgeable and through. I trust their service. appointments. You are usually in and out it a reasonable length of tom. Mechanics are knowledgeable and through. I trust their service. More

Excellent customer service. My salesperson listened, and knew exactly what I wanted. He made sure the options that I was interested in were ready for me to look at and test driv My salesperson listened, and knew exactly what I wanted. He made sure the options that I was interested in were ready for me to look at and test drive. The financing process was top notch and everyone was very thorough. Overall awesome experience with Eric L. and Tanya A. More

Very responsive and accommodative in accessing the problem, ordering replacement part and completion of job. problem, ordering replacement part and completion of job. More

Very professions work done on time and correct. Staff very courteous and helpful making it a pleasant experience Staff very courteous and helpful making it a pleasant experience More

This was my first visit. Very nice and professional. Easy check in. Comfy lodge area. Very nice and professional. Easy check in. Comfy lodge area. More