BMW of Owings Mills

Dealer was very kind and helpful. They gave me all the information I needed to know. No bias or nothing. The rate was good and it was a deal I couldn’t pass. They gave me all the information I needed to know. No bias or nothing. The rate was good and it was a deal I couldn’t pass. More

Eric Lowery was a great salesman and the gentleman in finance was as well. Both of them made my experience and drive from Philly well worth the trip for a car. finance was as well. Both of them made my experience and drive from Philly well worth the trip for a car. More

Eric was professional, knowledgeable, and responsive. I received white-glove service from him and would happily recommend others to lease and or buy from him and the Owings Mills dealership. I received white-glove service from him and would happily recommend others to lease and or buy from him and the Owings Mills dealership. More

The test drive and purchase of a 2023 BMW X6 xdrive40i went very smooth. Thanks, went very smooth. Thanks, More

Eric Lowery was super helpful and respectful. Got things done in a timely manner! I forget the finance gentleman that helped me but both he and Eric were phenomenal. If shopping BMW or any oth Got things done in a timely manner! I forget the finance gentleman that helped me but both he and Eric were phenomenal. If shopping BMW or any other vehicle they might have because of Eric I would highly recommend this dealership. More

BMW of Owings Mills exceeded my expectations. Bo Brand and the BMW team were trustworthy, honest and attentive to my needs. Bo Brand and the BMW team were trustworthy, honest and attentive to my needs. More

Eric Lowery and Jessie with the financing team were absolutely amazing! I came in with a specific goal, and they went above and beyond to exceed it. The customer service from everyone was exceptional. absolutely amazing! I came in with a specific goal, and they went above and beyond to exceed it. The customer service from everyone was exceptional. Every salesperson was courteous and welcoming to both me and my daughter, even though we weren’t working directly with them.I’m grateful to be a customer and will definitely be making future referrals. More

Beware of an improperly managed dealership! I made an appointment to look at a preowned BMW. Before the appointment, I received several phone calls and text messages over two days, reminding I made an appointment to look at a preowned BMW. Before the appointment, I received several phone calls and text messages over two days, reminding me about the appointment and telling me they are excited to see me when I arrive. Two hours before the appointment, I spoke to a salesperson who said they would meet me upon arrival. I told him I’m coming from an hour and a half away, but should be there on time. While I was driving to the dealership, I received another text message asking me if I’m still arriving on time to which I responded affirmatively. When I arrived at the dealership, I was told to my surprise that the car had already been sold earlier that day. The manager said they tried to call me, but were unsuccessful in reaching me. I checked and had no missed calls on my phone. This felt like a bait and switch, but ultimately the dealership appears to be managed very poorly, and I ended up wasting three hours of my time. More

Eric Lowrey and John Walker hooked my car up. Love their customer service and joy in doing their job. It's very refreshing during this holiday season to see staff members love their jobs! Thank y Love their customer service and joy in doing their job. It's very refreshing during this holiday season to see staff members love their jobs! Thank you Eric and John for your professionalism and positive energy More