BMW of Morristown

Recently purchased a 2018 BMW X5 & was assisted by Sean. He is a new sale representative but friendly. He tried his best to help me. But a warning message “inflate Tires” which was checked by service person He is a new sale representative but friendly. He tried his best to help me. But a warning message “inflate Tires” which was checked by service personnel in front of me and was told that message will be removed very soon after driving. Unfortunately that warning message is still showing which is bothering me. As per instructions of Sean, I took the car at BMW Manhattan to correct the met but they refused to check instantly because they have tight schedule and told me to come later with an appointment, that would be mini one week latter. More

I would give them 0. My son bought a car which was on the internet for 26,400. They added so many additional fees like $800 for detailing and much more. They overcharged him by $2500. We've asked for clari internet for 26,400. They added so many additional fees like $800 for detailing and much more. They overcharged him by $2500. We've asked for clarification on the chargers. Let's see if they at least have the courtesy of responding. I emphatically do NOT recommend this dealership. More

Absolutely the worst BMW dealership in NJ. After negotiating and agreeing on final price on used car, they went to draft the contract and suggested that I go out with my daughter and get lunch while negotiating and agreeing on final price on used car, they went to draft the contract and suggested that I go out with my daughter and get lunch while the get paperwork and clean and detail car. Double-checked price with salesperson before getting lunch and he again confirmed final price. 3 hours later, they added $2,600 more for additional charges over car price, taxes and DMV fees, They were hoping that my daughter would tell me to buy the car for the additional charges, since the car was for her. They wanted to renegotiate after agreeing on price, thus wasting my whole Saturday. Walked out. Go To Flemington or Bridgewater for your BMW. These people are con-men. While I gave them one star, the truth is they deserve zero stars. They added $1,500 for dealer prep, $399 window etching, and $700 for clerical after agreeing to waive these arbitrary fees. These are "fluff" charges. $1,500 for washing and vacuuming a used car? More

Went to look at a certified vehicle. Walked into the new vehicle building and asked for my salesperson. I was sent across the street to the shanty of a used car building. All the cars were filthy and covere vehicle building and asked for my salesperson. I was sent across the street to the shanty of a used car building. All the cars were filthy and covered in dirt. The salesman and manager weren’t very helpful. Along with the car showing signs of panel misalignment, dings, scratches and vibration while driving. I would not recommend this dealership More

My sales rep Samantha Cannici was excellent and very helpful and supportive. One of the only reasons I do business with Morristown BMW Felicia Casale Was also excellent to deal with helpful and supportive. One of the only reasons I do business with Morristown BMW Felicia Casale Was also excellent to deal with More

Two weeks ago I bought a 2021 X5 from Rick at BMW of Morristown and it was the most pleasant experience I have ever had buying a car. Do your research first and then just let him know what you need and Morristown and it was the most pleasant experience I have ever had buying a car. Do your research first and then just let him know what you need and want in a car. He will make it happen. More

Contacted dealership about information regarding vehicle for purchase (2013 Land Range Rover Sport - White)z The rep responses sent me was now what I now believe to have been an auto generated email saying for purchase (2013 Land Range Rover Sport - White)z The rep responses sent me was now what I now believe to have been an auto generated email saying they would call me back. I kept calling to get through to speak to the two sales reps that contacted me but to no avail. When I finally made contact with someone 4 hours later I was told that the someone had just put a deposit on the vehicle and it was no longer available!! AVOID this dealership if you want to get through to someone and are trusting that someone who contacts you will get back with you. Thank you again BMW of Morristown for your so called great customer service!! More

Samantha was a extremely professional and very patient. She made me feel a peace with my purchase and explained everything to me. I recommend her and the dealership. She worked with me to get the price poi She made me feel a peace with my purchase and explained everything to me. I recommend her and the dealership. She worked with me to get the price point that I was looking for. Great car and great experience. More

Diana Lynn shoots straight from the hip; but, with a grace and authenticity that makes her so approachable! I really appreciated her patience and I’m thrilled with my purchase! grace and authenticity that makes her so approachable! I really appreciated her patience and I’m thrilled with my purchase! More

We purchased the 2021 X5 from BMW of Morristown and our experience with Samantha Cannici was awesome. She was on top with her understanding of our specs for the car, she got us a good deal and took extra c experience with Samantha Cannici was awesome. She was on top with her understanding of our specs for the car, she got us a good deal and took extra care for some financial transactions. In all an awesome experience. thanks Samantha! More