BMW of Morristown
Morristown, NJ
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267 Reviews of BMW of Morristown
Our advisor Sean Nastelon made buying my new car a great experience! He was very professional & attentive, and helped us with everything we needed. Would definitely recommend! experience! He was very professional & attentive, and helped us with everything we needed. Would definitely recommend! More
Kaitlyn Prater gave me yet another fantastic customer service experience. She communicates most importantly she has patience and always honest. She represents the integrity of BMW Morristown. #giveherara service experience. She communicates most importantly she has patience and always honest. She represents the integrity of BMW Morristown. #giveheraraise $$ More
Vincent is the man! Best service advisor, actually cares about your pockets, cares that you may not have $10,000 sitting around to fix your car. Helps a ton with suggest Best service advisor, actually cares about your pockets, cares that you may not have $10,000 sitting around to fix your car. Helps a ton with suggestions and options that others wouldnt.... If I need anymore service at BMW ide go to Morristown and I wouldnt go to anyone else. More
Top service! Bought 2 cars via the expat program and all went very smoothly. Our sales rep was always supportive and followed up on any topic professionally! Any time again!!! went very smoothly. Our sales rep was always supportive and followed up on any topic professionally! Any time again!!! More
Such a pleasure dealing with Gerald Feti my car salesman. He was professional and knowledgeable about his product. I purchased a pre owned demo 3 series and as he handled it everything went smoothly, from f He was professional and knowledgeable about his product. I purchased a pre owned demo 3 series and as he handled it everything went smoothly, from financing to delivery and setting up my preferences in the car. Thanks, Gerald. More
This is the second half of a post based on my purchase of a 5 series BMW from Morristown BMW. While my experience with the sales person was excellent, the rest was not. As in other posts, the sales manager a a 5 series BMW from Morristown BMW. While my experience with the sales person was excellent, the rest was not. As in other posts, the sales manager added a number of fees (etching, reconditioning, dealer, etc)totaling $2600....I found another car and shared with them that I could drive 40 min and get the car there (without fees). We (again) quickly came to an agreement, but when they (Marc and Omar from Finance) presented me with a final cost - they had made an error of $500+ (in their favor) but insisted that the math was right! They even offered me to "come around the desk and look at the computer".... I got a piece of paper and walked them through the math and refused to accept their flawed math. We ended up at a price that was suitable. I dont know if this was malicious or not but "let the buyer beware"..... More
The service staff is unreliable and incompetent. Every time I picked up the car the problem was never fixed or completely fixed or something missing. Car is left with smells and finger prints everywhere time I picked up the car the problem was never fixed or completely fixed or something missing. Car is left with smells and finger prints everywhere. Also very expensive without good results. Simply stay away. More
This dealer will add HIDDEN FEES to your invoice making true price comparisons impossible. These fees are substantial, for us recently it was $1700 on a 30k car. These are not disclosed online and are for true price comparisons impossible. These fees are substantial, for us recently it was $1700 on a 30k car. These are not disclosed online and are for non-sensical items such as a “dealer etching fee”….hmmmm. We asked what that is but got no real answer except that it’s a fee they charge ALL they’re customers, so I guess that makes it ok. Basically this is a shifty dealership, always has been, in 2006 they tried very hard to keep a deposit for a car they ended up not being able to deliver….we should have known better than to come back. The sales guy was nice but Bridgewater BMW is more honest, More