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BMW of Morristown
Morristown, NJ
267 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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267 Reviews of BMW of Morristown
April 21, 2023
Other dealerships were not helping me out, and i found BMW of Morristown through YouTube videos, they have a channel with great videos/information (check it out!) -- i had commented on a video and actuall BMW of Morristown through YouTube videos, they have a channel with great videos/information (check it out!) -- i had commented on a video and actually received replies, and started talking to someone. I called the dealership to figure out who was being so helpful, and I was told his name was Ronnie. Ronnie and I corresponded for weeks with questions of mine, and the entire time and to this day, he's always been helpful and patient and caring. Once I was ready to buy the car, and had decided on a model that was best for me, we got in touch with Joe S, who was also very helpful and polite through the whole experience. Both these guys are willing to help and be patient and i appreciate both of them, and can even consider them both my friends. Once we were doing paperwork, Rich who dealt with financing, was also helpful and willing to answer any questions we had. I was buying from out of state, and traveled 8 hours to buy from this dealership, because Ronnie left such a good impression. After receiving the ordered vehicle, I went back to them for service, and Vincent in service was also very helpful and accommodating. Overall, I HIGHLY recommend this dealership. I'm sure there's other people who may be good (or maybe bad) but in my experience, with everyone I dealt with, they were amazing and I'm very happy to have went to BMW of Morristown! Thank you all! More
by ih85ch001
Employees Worked With
Ronnie, Joe, Rich, Vincent
March 07, 2023
Conniving. Rip off. They think its highway robbery. They undervalue your vehicle to double their profit WORST EXPERIENCE BUYING A VEHICLE Rip off. They think its highway robbery. They undervalue your vehicle to double their profit WORST EXPERIENCE BUYING A VEHICLE More
by burbankswap
Employees Worked With
Amzad
January 18, 2023
Switched to this dealership for service of our two BMWs because they have plenty of available loaners and don't have to wait. One of their service advisors was honest and that also contributed to us switch because they have plenty of available loaners and don't have to wait. One of their service advisors was honest and that also contributed to us switching to this dealer but the rest of them are just trained to rip you off. Ironically they might even forget the minor thing you went there for and you walk out with 1-2,000 worth of not necessary work, flush this, flush that, etc. and they forgot to do the minor necessary work... Avoid at all costs. Try other dealers in the area that are far more honest than these crooks. More
by Aldo
Employees Worked With
Mike
January 15, 2023
AVOID AT ALL COSTS! ! Jayden is an untrustworthy liar - he does not return calls, does not keep his word and will waste your time. He, and this dealership, are the re ! Jayden is an untrustworthy liar - he does not return calls, does not keep his word and will waste your time. He, and this dealership, are the reason the public has distrust and hates car dealerships. Is it too much to just ask for a little honesty these days?? For Jayden and BMW of Morristown, the answer is clear. Do yourself a favor and buy a car elsewhere - you will regret it if you buy a car from BMW of Morrristown. More
by Jeff B
Employees Worked With
Jayden
December 17, 2022
Coming off of two horrible dealer experiences i was shell shocked but forged ahead to Morristown BMW. I called ahead and spoke to Enrique Rios and Giuseppe Pugliese the sales manager and pretty much came to shocked but forged ahead to Morristown BMW. I called ahead and spoke to Enrique Rios and Giuseppe Pugliese the sales manager and pretty much came to a deal on the phone. The one wildcard was the trade value of my car and Giuseppe gave me a quote and his word that he would stick to it as long as it was in its stated condition. I was a bit apprehensive as I had just dealt with another dealer (Prestige Toyota) who said the same thing but offered $6k less. Fast forward - he stuck to his word and i closed the deal with Enrique - it couldn't have gone smoother. Enrique and Giuseppe are two stand-up guys and I highly recommend you ask for Enrique if you are looking for a used car at that dealership. Oh and Ray the finance guy is also a good dude. More
by mountainrivera
Employees Worked With
Giuseppe Pugliese, Enrique Rios, Ray Spina
October 29, 2022
My car was not cleaned properly when I got my car serviced and when I brought this to the service managers attention, I was told they don’t clean from inside and only do a very light vacuum (that’s i serviced and when I brought this to the service managers attention, I was told they don’t clean from inside and only do a very light vacuum (that’s it). I told this the manager this is the first time I am experiencing such poor quality and instead of acknowledging the poor quality, I was given the same explanation that we don’t clean car from inside as part of the service. Never had such an experience with other bmw dealers. More
by Gaurav
Employees Worked With
Sales Manager Lenny
August 31, 2022
The management is amazing and so helpful, s as well as kind and honest. Kaman Li helped my visit move quickly and pleasantly. A very smart and helpful manager that this company is lucky to have. kind and honest. Kaman Li helped my visit move quickly and pleasantly. A very smart and helpful manager that this company is lucky to have. More
by Bohobabe33
Employees Worked With
Kaman Li
