BMW of Morristown
Morristown, NJ
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270 Reviews of BMW of Morristown
It's been 2 months i haven't received my second key. No detailing, waxing done to my car. My temp registration is expired and haven't received my no plate from Morristown Open road BMW. The sales never rep detailing, waxing done to my car. My temp registration is expired and haven't received my no plate from Morristown Open road BMW. The sales never reply to your call once u pay them the check. Also visited Morristown Open road BMW to get things done but my Struggle is Still on. More
One of the best BMW dealerships, hands down. I purchased a 2010 BMW 750Li xDrive Sedan from them and Dean O’Hare set the whole thing up with minimal action needed on my part. I’ve been a BMW owner for years a 2010 BMW 750Li xDrive Sedan from them and Dean O’Hare set the whole thing up with minimal action needed on my part. I’ve been a BMW owner for years, so I am familiar with great buying experiences and also miserable encounters. This dealership, by far, easily takes a high position on the greatness scale. More
I purchased a Certified Pre owned 2006 BMW 330XI. IT was well equipped and the price was good. The sales experience was very good. My salesperson was very knowledgeable of the car. I was able to take it on well equipped and the price was good. The sales experience was very good. My salesperson was very knowledgeable of the car. I was able to take it on a very extended test drive over 30 miles. I only have two complaints. The car was still in transport mode which meant that the engine cut off at 4,500 RPMs which almost got me into an accident. They found the problem and fixed it. My other problem was that it only came with only one key and it took nearly two months and numerous calls to receive the 2nd key. I'm very happy with the car and would buy another their. More
My experience with the dealship was good but my dealings with Dean O'Hare prior to the purchase was outstanding. All of our communication prior to the purchase was via email and I was fully expecting to get with Dean O'Hare prior to the purchase was outstanding. All of our communication prior to the purchase was via email and I was fully expecting to get to the dealership and finding out about additional costs or changes to our agreement that were not mentioned prior to me coming in. However the deal he laid out for me in our many communications was the deal I received no gimmicks, no games, no last minute hidden changes or charges. The overall experience was simply outstanding! More
Morristown BMW made buying a car easy. They were fair, efficient and put customer satisfaction first. I would definitely buy another car from them in the future and strongly recommend for anyone looking efficient and put customer satisfaction first. I would definitely buy another car from them in the future and strongly recommend for anyone looking at luxury cars to plan on visiting Morristown BMW. More
I am a returning customer to Morristown BMW. In the past, my experience with their service department was truly first class. In fact, their service department was the reason I decided to lease my second vehi my experience with their service department was truly first class. In fact, their service department was the reason I decided to lease my second vehicle. Now, I have another reason to continue my relationship, Michael Wendroff in sales. Mike explained and guided me through every step in the process, including the pricing. He went out of his way to put me in right vehicle, for the right price. Now I can honestly say, for a great sales experience and phenomenal service, Morristown BMW is the place to go. More
The buying process was fine. Nothing to write home about, but I felt I got a good deal. The service, is like nothing ive ever experienced. SImply stated, it was freaking perfect, and a piece of cake. but I felt I got a good deal. The service, is like nothing ive ever experienced. SImply stated, it was freaking perfect, and a piece of cake. Thanks for taking such good care of me, it had truly been a pleasure. More
I have leased 4-5 BWMs from Morristown BMW. They have always been easy to communicate with, they know the cars, their service, however little is needed, has been great, they are always cooperative and fr always been easy to communicate with, they know the cars, their service, however little is needed, has been great, they are always cooperative and friendly, and their facility is state of the art. They give you good information as to what service is being done. On the lease exchange/lease agreement side, they have been a pleasure to deal with. Brian DesRosiers, who I have leased multiple cars with, is a top professional who knows the cars, and is a total straight-shooter to deal with. He has great credibility and goes out of his way to help you make choices, and he follows thru from beginning to end when you get your car. He spent a lot of time wiht us going thru all the updated electronics, and is always available for questions that arise after that. What a terrific representative for Morristown BMW! Not only that, I referred a good friend who was interested in buying my previous car after it came off lease, and he extended the same kind of courtesies and service to him, made the sale, and my friend (Barry Wiegmann)is absolutely thrilled with the car and how he was treated. So in sum, Morristown BWM, and Brian DesRosiers, are all A-PLUS with me, and I look forward to coming back for service, and hopefully to keep leasing/buying more BMWs. More
I stopped into the dealership spontaneously, after a I stopped into the dealership spontaneously, after a service appointment at the nearby Toyota dealership, where my 2004 Prius with 133,000 miles on I stopped into the dealership spontaneously, after a service appointment at the nearby Toyota dealership, where my 2004 Prius with 133,000 miles on it needed $600 worht of work. "Let's see..would I rather own a new Toyota, or a used BMW?" I asked myself. With no premeditation, I turned into the lot and began looking at 2008 and 2009 convertibles. I am no the proud owner of a 3-series convjertible hardtop, absolutely the most georgeous and fun car I have ever owned in my life. My salesman even drove to my house to let me see if my dog crate fit in the back seat; I have two miniature daschund puppies. He brought the crate out and set it in the back seat for me. We just took our first road trip this weekend, and their ears were flapping the in breeze. My commute is now a recreatinal experience. Everyone at this dealership is friendly, helpful, informative, responsive. I feel I could ask them anything and they would do whatever they could to help. After I had driven the car for less than two weeks, I hit a pothole and got a flat tire. I had fortunately purchased the tire and wheel protection plan, and my tire was replaced, no questions asked,and the car was washed when I picked it up--so far, life as a BMW owner is great. More
Angelo did a nice job selling me my car. The car rides beautifully. On the occasion when I needed help, Lorraine intervened and made everything satisfactory. Had she gotten involved sooner, I would ha beautifully. On the occasion when I needed help, Lorraine intervened and made everything satisfactory. Had she gotten involved sooner, I would have given this dealership significally higher scores. This company is fortunate to have someone like Lorraine to enhance their customers' experience. More