BMW of Morristown

My experience with the dealship was good but my dealings with Dean O'Hare prior to the purchase was outstanding. All of our communication prior to the purchase was via email and I was fully expecting to get with Dean O'Hare prior to the purchase was outstanding. All of our communication prior to the purchase was via email and I was fully expecting to get to the dealership and finding out about additional costs or changes to our agreement that were not mentioned prior to me coming in. However the deal he laid out for me in our many communications was the deal I received no gimmicks, no games, no last minute hidden changes or charges. The overall experience was simply outstanding! More

Morristown BMW made buying a car easy. They were fair, efficient and put customer satisfaction first. I would definitely buy another car from them in the future and strongly recommend for anyone looking efficient and put customer satisfaction first. I would definitely buy another car from them in the future and strongly recommend for anyone looking at luxury cars to plan on visiting Morristown BMW. More

I am a returning customer to Morristown BMW. In the past, my experience with their service department was truly first class. In fact, their service department was the reason I decided to lease my second vehi my experience with their service department was truly first class. In fact, their service department was the reason I decided to lease my second vehicle. Now, I have another reason to continue my relationship, Michael Wendroff in sales. Mike explained and guided me through every step in the process, including the pricing. He went out of his way to put me in right vehicle, for the right price. Now I can honestly say, for a great sales experience and phenomenal service, Morristown BMW is the place to go. More

The buying process was fine. Nothing to write home about, but I felt I got a good deal. The service, is like nothing ive ever experienced. SImply stated, it was freaking perfect, and a piece of cake. but I felt I got a good deal. The service, is like nothing ive ever experienced. SImply stated, it was freaking perfect, and a piece of cake. Thanks for taking such good care of me, it had truly been a pleasure. More

I have leased 4-5 BWMs from Morristown BMW. They have always been easy to communicate with, they know the cars, their service, however little is needed, has been great, they are always cooperative and fr always been easy to communicate with, they know the cars, their service, however little is needed, has been great, they are always cooperative and friendly, and their facility is state of the art. They give you good information as to what service is being done. On the lease exchange/lease agreement side, they have been a pleasure to deal with. Brian DesRosiers, who I have leased multiple cars with, is a top professional who knows the cars, and is a total straight-shooter to deal with. He has great credibility and goes out of his way to help you make choices, and he follows thru from beginning to end when you get your car. He spent a lot of time wiht us going thru all the updated electronics, and is always available for questions that arise after that. What a terrific representative for Morristown BMW! Not only that, I referred a good friend who was interested in buying my previous car after it came off lease, and he extended the same kind of courtesies and service to him, made the sale, and my friend (Barry Wiegmann)is absolutely thrilled with the car and how he was treated. So in sum, Morristown BWM, and Brian DesRosiers, are all A-PLUS with me, and I look forward to coming back for service, and hopefully to keep leasing/buying more BMWs. More

I stopped into the dealership spontaneously, after a I stopped into the dealership spontaneously, after a service appointment at the nearby Toyota dealership, where my 2004 Prius with 133,000 miles on I stopped into the dealership spontaneously, after a service appointment at the nearby Toyota dealership, where my 2004 Prius with 133,000 miles on it needed $600 worht of work. "Let's see..would I rather own a new Toyota, or a used BMW?" I asked myself. With no premeditation, I turned into the lot and began looking at 2008 and 2009 convertibles. I am no the proud owner of a 3-series convjertible hardtop, absolutely the most georgeous and fun car I have ever owned in my life. My salesman even drove to my house to let me see if my dog crate fit in the back seat; I have two miniature daschund puppies. He brought the crate out and set it in the back seat for me. We just took our first road trip this weekend, and their ears were flapping the in breeze. My commute is now a recreatinal experience. Everyone at this dealership is friendly, helpful, informative, responsive. I feel I could ask them anything and they would do whatever they could to help. After I had driven the car for less than two weeks, I hit a pothole and got a flat tire. I had fortunately purchased the tire and wheel protection plan, and my tire was replaced, no questions asked,and the car was washed when I picked it up--so far, life as a BMW owner is great. More

Angelo did a nice job selling me my car. The car rides beautifully. On the occasion when I needed help, Lorraine intervened and made everything satisfactory. Had she gotten involved sooner, I would ha beautifully. On the occasion when I needed help, Lorraine intervened and made everything satisfactory. Had she gotten involved sooner, I would have given this dealership significally higher scores. This company is fortunate to have someone like Lorraine to enhance their customers' experience. More

I recently leased my 3rd BMW since 2004 from Morristown BMW this past weekend. 2010 X5. Before reaching out to Morristown, I had visited the dealer who I had lease my X3 to explore options for next vehicle BMW this past weekend. 2010 X5. Before reaching out to Morristown, I had visited the dealer who I had lease my X3 to explore options for next vehicle. I was very unhappy. They offered me a X5 with about 4k less in options than Morristown for a price that I was forced to believe was the best price. After doing a little research online, I came across Morristown who had a wider variety in color and more options for a much better price. I spoke with a manager over the phone who faxed me a inventory checklist of the vehicle including the numbers. The following weekend I went to see the vehicle and the manager honored the pricing he agreed to on the phone. I must say that Morristown was by far the best of the other 2 BMW dealers I had done business with. I highly recommend Morristown and look forward to doing business with them again in the next 3 years. Also, my Client Sales Advisor was very honest and knowledgable. On a scale of 1-10, I rate Morristown BMW a 20! More

This is one very capable dealer . . . I've been leasing BMW's since the 80's; 2 at a time for the normal 3 year period amd the people with this dealer are, by far, the most knowledgeable, loyal and helpful BMW's since the 80's; 2 at a time for the normal 3 year period amd the people with this dealer are, by far, the most knowledgeable, loyal and helpful that I've had the pleasure to deal with this past 30 years. Due to the very late hour of the closing on the current vehicle, the salesman actually drove me (with the new car) for over an hour each way, to exchange my old BMW for the new. This is above and beyond the duty of any salesman. I'm very proud to be a continuing BMW customer because of this type of commitment from everyone I met at this dealer. More

I am a 53 year old man that has purchased numerous new and used vehicles. Morristown BMW and their staff is by far the best dealership I have ever dealt with. I would never buy a car anywhere else! BMW and used vehicles. Morristown BMW and their staff is by far the best dealership I have ever dealt with. I would never buy a car anywhere else! BMW manufactures the best/most fun/fuel efficient automobile on Earth! I would never buy anything but a BMW and I would only buy that Vehicle from Morristown BMW. Ziggy, my master mechanic is the best mechanic I have ever known! The service manager and sales department are unbelievable! Morristown stands by BMW and the mechanics know the product inside and out. Angelo F. in sales made a real deal happen, with no pressure!Painless Purchasing! We love our two BMWs and Morristown BMW. Great Job Steve and crew! The owner and general manager have created the most amazing dealership on Earth! We love our X5 4.4 and my 178,000 mile 325i!! Sincerely, Melvin Endick, Educator Next car will be a 550/750/760/M5! More