BMW of Morristown
Morristown, NJ
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270 Reviews of BMW of Morristown
I purchased a CPO 335i from this dealership and while the initial service provided by my salesman was mediocre, I eventually received some excellent follow-up service from Lorraine Ferris. This dealersh initial service provided by my salesman was mediocre, I eventually received some excellent follow-up service from Lorraine Ferris. This dealership has a large inventory of used BMWs and they carried more manual transmissions than I've seen at other places, so that was a plus for me. Overall, an OK-Good dealership but they did not go above and beyond expectations. More
I got my very first BMW from BMW of Morristown recently. My car salesman was Micheal Valley. After the initial dealings with him I was handed over to Brent Jackson their finance guy. He was very very very h My car salesman was Micheal Valley. After the initial dealings with him I was handed over to Brent Jackson their finance guy. He was very very very helpful. He did everything in his power to get me into a BMW. He got me the best rate he possibly could with my credit with the payments I could afford. He understood that I had shopped around and would really prefer to buy a BMW if the price was right and after 2 weeks of working the banks he was able to get me a pretty good deal. The price of the car was very very reasonable. I purchased a 2007 328xi with low milage and great price. Enis T. Was also very very help full and extremely friendly, very accommodating and extremely understanding. Both Enis and Brent were very professional and very friendly. If you have the good fortune of going there make sure you request these guys by name. As far as Michael Valley is concerned I wouldn't go out of my way to deal with him, enough said. I would like to thank Brent and Enis for getting me into my first BMW, I love the car, it truly is the ultimate driving machine. More
Friendly and professional at all times. I shopped for a 5 Series in the whole state of NJ putting-up dealers against one another to beat each other on price. I knew exactly what I wanted and was really to s Series in the whole state of NJ putting-up dealers against one another to beat each other on price. I knew exactly what I wanted and was really to snap a deal immediately. Enis made me a deal in a half a day and the final price negotiation took 15 minutes over the phone. He was patient, knowledgeable and accommodating. I am very happy with the experience and would recommend him with no hesitation. More
Peter was a pleasure to work with. I was having trouble finding a dealership that had a 2011 335i xDrive Sedan with a manual transmission available for test drive. I called Morristown BMW to see if they c finding a dealership that had a 2011 335i xDrive Sedan with a manual transmission available for test drive. I called Morristown BMW to see if they could accommodate that request and to my surprise, they could. When I arrived at the dealership, Peter had the test drive model ready for me. The car was freshly detailed and gleaming. That sounds like it should be the norm, however after test driving BMW's at competing dealerships I quickly learned otherwise. After the test drive we decided to pull the trigger on the car. After extensive research we knew where we wanted to be in terms of final number etc. Peter worked with us and with his manager to get us to where we needed to be. After negotiating back and forth we agreed on a number and placed the order for our car, which had to be custom ordered. Peter kept us in the loop with regard to the cars progress and was in touch as soon as he learned when the car was going to be delivered. We picked the car up and everything was seamless and looked great. Before leaving the dealership I noticed a small chip in the rear drivers side passenger window. Peter arranged a time for me to drop the car off with their service department and the window was swapped out and ready for pick up the next day. Overall a favorable experience with Peter and Morristown BMW. More
Fabian is simply the best. I have dealt with customer service and sales people in all types of industries and companies at the most luxurious facilities and Fabian exemplifies top notch sales and service service and sales people in all types of industries and companies at the most luxurious facilities and Fabian exemplifies top notch sales and service. He is genuinely honest, attentive, and always has the information you need to make the best decision. This dealership would not be the same without Fabian. More
They sold me a 'certified car' that had to be brought in to service 5 (five) times within the first month and refused to do anything about it. Happy to help for a sale, but if it goes south do not expect an to service 5 (five) times within the first month and refused to do anything about it. Happy to help for a sale, but if it goes south do not expect any service. Stay Away. More
I worked with Fabian Rendonsilva on a purchase of a used vehicle. Fabian was instrumental thoughout the whole process. He even picked up the phone and answered my calls during his day off. I got a decent vehicle. Fabian was instrumental thoughout the whole process. He even picked up the phone and answered my calls during his day off. I got a decent financing rate and I was completely satisfied with my purchase. Thank you ali Niang More
Fabian was amazing and the reason we bought the car through Morristown BMW. He was attentive, extremely responsive and so willing to work with us to get the results we wanted. This car purchase experie through Morristown BMW. He was attentive, extremely responsive and so willing to work with us to get the results we wanted. This car purchase experience was by far the best and I would highly recommend Fabian and Morristown BMW in the future. More
Fabian did a fantastic job. He was responsive to our needs, took all our phone calls, we never felt rushed. He went over the car to ensure we knew about all the options and such. He graciously set up needs, took all our phone calls, we never felt rushed. He went over the car to ensure we knew about all the options and such. He graciously set up the bluetooth and universal garage door opener for us. Again, Fabian did a fine job and I would recommend this dealership to anyone. More
Sold me a CPO car that was in an accident and did not disclose it even though they were fully aware of it. They provided a clean car fax but conveniently did not provide an Autocheck report, which indic disclose it even though they were fully aware of it. They provided a clean car fax but conveniently did not provide an Autocheck report, which indicated the damage and accident. I didn't think anything of it at the time, but when I went to trade the car in, I found out. I still have all the NJ paperwork where they only indicated chips and scratches as prior damage. More