BMW of Morristown

I purchased a 3 series sedan about a month ago. This was my first "luxury" car purchase and I am just as impressed with the quality of service as the car. David was able to beat a more local BMW dealership my first "luxury" car purchase and I am just as impressed with the quality of service as the car. David was able to beat a more local BMW dealership's price and did not hide anything (A month later, I am still convinced I got a great deal). He actually gave me his personal cell phone number in case I had any questions, and it came in handy -- I called him a few days later regarding some of the gizmos in the car. I highly recommend this dealership as well as Mr. Hurwitz. The jury is still out on BMW reliability but so far so good. More

I purchased an X5 from BMW of Morristown and was very happy with the smoothness of the transaction. My client advisor, David Hurwitz was very knowledgeable and professional. I love the X5 and look forw happy with the smoothness of the transaction. My client advisor, David Hurwitz was very knowledgeable and professional. I love the X5 and look forward to logging some miles on the new truck. More

I purchased a pre-owned vehicle from BMW of Morristown, Victor was amazing and reinsured me through out the whole process. He kept in contact with me even after the sale which I greatly appreciated. Staff Victor was amazing and reinsured me through out the whole process. He kept in contact with me even after the sale which I greatly appreciated. Staff was extremely friendly and they took great care of me. I live in NY and they complementry flat bedded the car to my house for free. Victor is a man of his word and couldn't ask for a better GM at a dealership that actually cares about his costumers. All in all BMW of Morristown is easy to work with and I love my car. More

My experience at BMW Morristown Used Cars was so good, I keep wondering if there is a catch! I was warmly greeted by a sales manager. My salesman was Shaun Hayes. This was one of many car purchases in ma keep wondering if there is a catch! I was warmly greeted by a sales manager. My salesman was Shaun Hayes. This was one of many car purchases in many states over the years and this was the BEST used car experience I've ever had. Not only did I get a good car for a good price, but the experience was actually a pleasure. There were some hiccups because the used car dept has moved across the street from the new car dealership. So, getting through the paperwork in a timely fashion (I had my own financing) and having to go over there for faxes, was time-consuming compared to what it could have been. The car leather also could have been a little cleaner, but I failed to re-inspect and it was very late when I finally got the car. Overall, this experience was topnotch, especially thanks to Shaun. He is excellent. More

I needed to bring my BMW in due to a "low battery charge" light indicator came on. As it turned out, it was something to do with computer program and not actual battery problem. This was fixed by re charge" light indicator came on. As it turned out, it was something to do with computer program and not actual battery problem. This was fixed by rebooting the program. I was introduced to Michelle Sellers as my service director and she was really awesome. Not only did she follow up with a phone call when she said she would, she also had a 30,000 mile servicing performed so I did not have to bring car back in again so soon. Who ever hired Michelle Sellers was spot on and what I would expect from BMW. More

Purchased a 2009 335 xdrive in May of 2011. Vehicle smelled like cigarette smoke when I picked it up and continued to do so even though the dealer guaranteed they could remove the smell. After 4 drop smelled like cigarette smoke when I picked it up and continued to do so even though the dealer guaranteed they could remove the smell. After 4 drop offs for “cleaning” the car still has the odor of smoke. Since the smell was not being removed the dealer suggested that I pursue a trade-in option and purchase a different vehicle. I agreed to wait for them to search for a comparable vehicle. However, the dealer never called back with the results of their searches. In addition, my initial loan paper work was filed incorrectly, it only requested a partial portion of the vehicles purchase price, a week later the error was found and a new loan had to be found and applied for. This all resulted in additional paperwork and hassle on my end. Moreover, I still receive letters from my loan bank requesting the vehicles title. I have expressed my concern with the dealer numerous times but they have obviously just waved me off because I’m still receiving letters. I also recevied letters requesting proof of insurance, which BMW of Morristown should have provided, but they did not. To avoid any additional hassle on my end I submitted the paperwork myself. I also purchased wheel and tire coverage for the vehicle. When an incident occurred on 9/9/2011 in which my wheel and tire warranty was to be exercised I found that Safeguard, the company supplying the coverage, stated they had no paperwork on file for me or my vehicle. BMW of morristown should have provided this paper work shortly after the sale of the vehicle, but they did not. I was forced to pay for the repairs up front at cost to me, and wait an additional 3 months for my reimbursement. I also requested a copy of my vehicles verified CPO check list to see if the vehicle had been properly CPO’d, but I never received anything from the dealer, no calls back, no emails, nothing. This dealer has left me extremely disappointed. So much that I refuse to have my vehicle serviced at Morristown BMW after a terrible experience there! More

I had a great car buying experience at BMW of Morristown (Used Cars). Shaun Hayes was the sales specialist I dealt with - I was very pleased in the way he treated me as a customer. Unlike other dealership, (Used Cars). Shaun Hayes was the sales specialist I dealt with - I was very pleased in the way he treated me as a customer. Unlike other dealership, here there was no need to deal with multiple people to buy the car you want. Shaun took care of all tasks right from welcoming - test drive - price negotiation - delivery, and surprisingly post-delivery follow-up to make sure I love the car he sold! The used car (07 Acura MDX) is in a great shape, and we're blessed! More

Recently went in to exchange my 08 BMW X5 for a '12 X5 My sales rep was very helpful in securing the vehicle of my choice which previously had a deposit placed on it. It was the only one I liked on the lot a sales rep was very helpful in securing the vehicle of my choice which previously had a deposit placed on it. It was the only one I liked on the lot and it became necessary that the deal was closed that day due to holiday special offers. Very happy with the vehicle, thanks for everything! More

great dealership, car very cleaned since its used, very respectable people.. i enjoyed getting my used care from bmw park ave. clean dealership. car rides great respectable people.. i enjoyed getting my used care from bmw park ave. clean dealership. car rides great More