BMW of Morristown

This is the second I have purchased off Fabian and Morristown BMW. Overall we have an awesome experience. Fabian had the car ready to go and was able to answer all of our questions. He made everything Morristown BMW. Overall we have an awesome experience. Fabian had the car ready to go and was able to answer all of our questions. He made everything smooth and make buying a car easy. I would highly recommend him to all my friends and family if they are in the market for a BMW. More

My visit to Morristown BMW was for a new 5 series. I was treated as I could not afford to buy the car they offered me. I was disgusted with the attitude the sales man had towards me. Also the managers are treated as I could not afford to buy the car they offered me. I was disgusted with the attitude the sales man had towards me. Also the managers are not helpful. They want to take the deposit and push a car that is on the lot, not understanding your needs or what options I wanted. My opinion stay away from them, read other reviews on here it will show how badly they are rated and reasons. P.S. Morristown BMW, I bought a 5 series same day from a different dealer. Will not be doing any business with you or your service dept., you guys are Liars, Cheaters and deceive your customers..!! More

The best dealer :-) Would love to work them and purchase my next BMW. The General Manager is the best..!!! ;-) They will loan you a car everytime you will go there and treat you with super respect. I wou my next BMW. The General Manager is the best..!!! ;-) They will loan you a car everytime you will go there and treat you with super respect. I would take my business anytime to them. Can't wait to get my car serviced again and deal with the most pleasant dealer. More

I went to this dealer couple of times for service and to sell my car. Service is terrible. They keep you waiting for nothing and could care less of your needs. Stay away if you can. sell my car. Service is terrible. They keep you waiting for nothing and could care less of your needs. Stay away if you can. More

I WENT THERE TO PURCHASE A CAR AND THE SALESMAN SHOULD ME DIFFERENT CARS TOLD HIM I WANTED TO STAY IN A PRICE RANGE HE THEN SAID HE WOULD CALL ME CALLED ME ONCE BUT SAID HE CALLED ME SEVERAL TIMES..THEN WHEN DIFFERENT CARS TOLD HIM I WANTED TO STAY IN A PRICE RANGE HE THEN SAID HE WOULD CALL ME CALLED ME ONCE BUT SAID HE CALLED ME SEVERAL TIMES..THEN WHEN I DID TALK TO HIM HE WAS VERY NASTY NOT LETTING ME SPEAK TOLD ME ALL THE CARS WERE GONE I SHOULD HAVE BOUGHT THE ONE I TEST DROVE MEAN WHILE WHILE I TEST DROVE A CAR HE OFFERED ME TO WORK THERE PAYING ME 50 DOLLARS TO DRIVE PEOPLE AROUND???? AND THEN CALLED ME AND SAID HE HAD A CAR WITH NO SUNROOF ETC FOR A PRICE THAT DIDNT EVEN MAKE SENSE SO I CALLED UP AND ASKED FOR A DIFFERENT SALES PERSON THEY SAID THE CAR WAS NOT THERE??? SO I THEN CALLED BACK TO TALK TO THE SALES PERSON I WAS DEALING WITH AND HE STARTED BEING NASTY AGAIN WITH ME WHILE MY FIANCE HEARD EVERYTHING TOOK THE PHONE AND TOLD HIM ABOUT THE PRICE HE WAS GIVING ME WAS NOT A DEAL THEY ADDED AN EXTRA 1000 DOLLARS ON !!!! SO THE SALESMAN HUNG UP ON US??? I THEN CALLED BACK TO DEAL WITH THE MANAGER WHO EVEN WAS WORSE HE WAS BEING SARCASTIC AND NOT HELPFUL AT ALL!!!!!!!!!!!!!!!!!!!!!! STAY AWAY FROM THIS PLACE THESE PEOPLE HAVE NO CUSTOMER SERVICE AT ALL.....THE WORSE PLACE YOU WOULD THINK AFTER ALL THESE BAD REVIEWS HIGHER UP AUTHORITY WOULD BE TAKEN AND THEY WOULD CLEAN HOUSE!!!!!!!!!!!!!! I ALSO OWN MY OWN BUSINESS AND WOULD NEVER TREAT CUSTOMERS THE WAY I HAD RECEIVED TREATMENT!!!!!!!!!!!!!!!!!!!!!!! More

Our experience at Morristown BMW was extremely satisfying from all aspects of the buying experience, From being initially greeted at the reception desk through the buying experience. We worked with Michelle from all aspects of the buying experience, From being initially greeted at the reception desk through the buying experience. We worked with Michelle Clark the Sales Person throughout the process and she couldn't of been more friendly, courtesy and receptive to our needs. We recommend Morristowm BMW to anyone in the area. More

I went into this location looking for a certified pre owned BMW all sales associates were very friendly, however the vehicles were all over priced according to Kelly blue book. The sales man we had worke owned BMW all sales associates were very friendly, however the vehicles were all over priced according to Kelly blue book. The sales man we had worked with over promised and under delivered. I put down a deposit and down payment and was told I would be getting a phone call Monday morning with an update on the progress from the bank loan. Monday came and went and I received no phone calls. I called Tuesday morning to follow up with Dave, I called 5 times before I got a hold of him, I left two voice-mails and still did not receive a call back. Finally at the end of the day He calls me back seeming very annoyed, he told me to "be patient" and he will call me the next day with updates. Once again I never received a call, I felt very unimportant and rushed. After 5 days I call him back disgruntled at this point with his quality of service requesting my refund. I have worked in customer service for7 years and never have I seen such terrible service, especially with a high ticket item. I would not recommend this location to any prospecting clients. You can find a better dealership! More

This is the second bmw and never going back to bmw again. i bought a 2007 335i with the certified pre-owned warranty. besides getting ripped off on the car i took it in once to bmw of morristown as they told i bought a 2007 335i with the certified pre-owned warranty. besides getting ripped off on the car i took it in once to bmw of morristown as they told me the headlight motor was bad but is covered under warranty. after wasting a whole day and several hours in traffic i come to find that nothing was even fixed, they just stated it was in paper. i drive it home and later on that weekend one of my headlight is filled with water! they deny everything and even step so low to even tell me my advisor i was dealing with no longer works there so i can't really get the side of his story of what he told me or them. so i bring it back for the same issue but this time they tell me i have to pay over $2000 because my headlights have water in them now and it's going to be more work!!!! i didn't have my car for a whole week and still after contacting bmw north america about this stealership they refuse to help me and don't help me.....i end up picking up my car with several hours of time wasted on a he said, she said type basis. i have never expierenced such horrible customer service in my entire life until i have dealt with bmw of morristown and than bmw of north america please read all the other reviews from people just like me that fall for these scams of bmw stealing everyone's money for their own technican's mistakes! stay away! i will never be buying a car from bmw again, the most shadyiest manafactuar i have ever dealt with More

too faced thieves. Never trust them. When I wen to the dealership I gave them a final price I wanted the car at. they agreed. day before closing they told me I do not QUALIFY for that price because of the dealership I gave them a final price I wanted the car at. they agreed. day before closing they told me I do not QUALIFY for that price because of the rebates did not apply to me. I told them we agreed to a FINAL price irregardless of rebates. More

I worked with Shravan to purchase a 2013 528xi. As I have limited time to go into many dealerships, I did all of my "talking" via email and requested that I only be contacted via email. Many dealers went ahe limited time to go into many dealerships, I did all of my "talking" via email and requested that I only be contacted via email. Many dealers went ahead and called me regardless of my specific instructions. Shravan was amongst the few to respect my wishes. In dealing with him, he was very helpful and honest about specifications of the car I wanted. He was sincere in his communications and sent me accurate information (which I double checked!). I would recommend working with him. Previous reviews have commended his salesmanship, and I absolutely agree. More