BMW of Morristown

Had a great experience working with Mike @ BMW of Morristown. He was very knowledgeable, did not play any type of games and was straigh forward with pricing. It truly was a no hassle experience and Morristown. He was very knowledgeable, did not play any type of games and was straigh forward with pricing. It truly was a no hassle experience and would recommend anyone to see Mike when thinking about buying a BMW. More

I was negotiating a purchase with Mark Monnano at BMW Morristown. I was set to buy a pre owned 3 series BMW. I had an appointment to meet mark to finalize the sale, unfortunately when I arrived at the de Morristown. I was set to buy a pre owned 3 series BMW. I had an appointment to meet mark to finalize the sale, unfortunately when I arrived at the dealership Mark had fallen ill and had to go to the hospital. Max redirected me to Angel Perez. From the start Mr. Perez seemed to be bother by my presence, all though there were no other customers in the dealership, it was empty. When I discussed the terms that Mark and I had worked out, Mr. Perez insisted that the price was wrong and he would have to talk to Max. I explained that I had already had a verbal agreement and would wait for Mark, then Mr. Perez agreed to the price I had originally negotiated with Mark. I stated that I had not yet been able to get inside the BMW or drive it. Mr. Perez said it was a bad time for a test drive because of traffic. I asked if I could look inside the car. Mr Perez walked over to where Max Horn was and I heard them talking about me and Max used a derogatory term. When Mr. Perez came back to me he held out the keys and said, "you know where the car is, right?" At that point I told him I was no longer interested and left the dealership. More

As for many years your service is managed by great people. From Steve the Head of service, Steve the shop manager, Nicole my favorite service coordinator, all worked with me in the most pleasant way a people. From Steve the Head of service, Steve the shop manager, Nicole my favorite service coordinator, all worked with me in the most pleasant way and are like family. Congratulations keeping it going at such a high level. More

My 2000 BMW 325cic broke down, AAA towed it to Morristown. They not only took the car in at 8PM but gave me loaner car to use. The car was finished in 2 days and I'm back in the road. Thank you Morristown. They not only took the car in at 8PM but gave me loaner car to use. The car was finished in 2 days and I'm back in the road. Thank you More

My 2011 535xi was due back in 6 months so I started researching vehicles and purchase options. After much research, shopping and speaking with sales "advisors" I leased a 2014 535xi from BMW of Morrist researching vehicles and purchase options. After much research, shopping and speaking with sales "advisors" I leased a 2014 535xi from BMW of Morristown. The reason why: Tony Herrera. His approach was a refreshing change to what I experienced at most stores. He contacted me with options instead of a sales pitch, answered my questions directly instead of with a lot of double talk, was fully transparent with all the numbers he presented and, in short, treated me in a respectful, professional manner. I hope that he's still there in 3 years when it's time for another BMW. More

I was uncertain of the type of SUV I wanted to get and tried out several dealers and several different SUVs. I came to BMW thinking I couldn't afford one, but in the end we made the numbers work. I work tried out several dealers and several different SUVs. I came to BMW thinking I couldn't afford one, but in the end we made the numbers work. I worked with Alan and he was extremely helpful, and very easy going. He was knowledgable about the product and worked hard to get the deal I wanted. I would highly recommend this dealership, and this salesman. More

I was shopping for 2013 X5 in the tri-state area and visited A LOT of dealerships, Shav ended my trip with the unbeatable deal and phenomenal service! I normally is more of a reader of customer review t visited A LOT of dealerships, Shav ended my trip with the unbeatable deal and phenomenal service! I normally is more of a reader of customer review than a writer, but I know I just need to give Shav and the dealership the credit they deserve. Price: Shav was completely honest with me in terms of price. He respected that I did my homework and hit the showroom at a quarter end for one reason. Unlike some other salesperson with no respect of customer's research, Shav did everything he could and helped me got the deal that I expected. From my own experience, it is so hard to find a salesperson who makes you feel that he/ she is by your side, Shav did it. Options: I flipped my mind a couple times in terms of what color, packages, and models that I was looking for and Shav showed me everything with patience and answered all my questions. Instead of talking me into anything, Shave offered all kinds of options available and knowledge on everything he knows, and waited for me to think it through with no rush. Service: I was in the showroom a couple times and made my decision on a Saturday afternoon 2 hours prior to the close time, The entire crew at the dealership worked overtime, detailed my car, finished the paperwork, went through all the details about the car with me till I drove my new X5 home with a big smile 2 hours after its close time. Big applause to the team work with all my respect. More

My experience with Morristown was very satisfying from start to finish. Alan went out of his way to make sure my car is good to go before I go on a 16 hours road trip. He also gave me his cell phone numbe start to finish. Alan went out of his way to make sure my car is good to go before I go on a 16 hours road trip. He also gave me his cell phone number just in case I need anything when I am out of state. I can't thank him enough and when I am ready for a new car I will go back to Morrostown just because my experience with the service department. Thank you again Alan More

This is the second I have purchased off Fabian and Morristown BMW. Overall we have an awesome experience. Fabian had the car ready to go and was able to answer all of our questions. He made everything Morristown BMW. Overall we have an awesome experience. Fabian had the car ready to go and was able to answer all of our questions. He made everything smooth and make buying a car easy. I would highly recommend him to all my friends and family if they are in the market for a BMW. More

My visit to Morristown BMW was for a new 5 series. I was treated as I could not afford to buy the car they offered me. I was disgusted with the attitude the sales man had towards me. Also the managers are treated as I could not afford to buy the car they offered me. I was disgusted with the attitude the sales man had towards me. Also the managers are not helpful. They want to take the deposit and push a car that is on the lot, not understanding your needs or what options I wanted. My opinion stay away from them, read other reviews on here it will show how badly they are rated and reasons. P.S. Morristown BMW, I bought a 5 series same day from a different dealer. Will not be doing any business with you or your service dept., you guys are Liars, Cheaters and deceive your customers..!! More