BMW of Middleburg Heights

Polite and courteous service. Explained precisely what needed to be done in my vehicle. Not pushy. Too bad the BMW dealership does not give any club membership discount. needed to be done in my vehicle. Not pushy. Too bad the BMW dealership does not give any club membership discount. More

My repair was done and a quick and timely fashion I appreciated the prompt updates and the video that was sent detailing the repairs. BMW Middleburg Heights is great!!! appreciated the prompt updates and the video that was sent detailing the repairs. BMW Middleburg Heights is great!!! More

Quick, easy, and efficient service. The service team is responsive to my needs and is very understanding. I drive OLD high mileage cars and do nearly all my own service work, but when I must have something responsive to my needs and is very understanding. I drive OLD high mileage cars and do nearly all my own service work, but when I must have something done at the dealership - they're GREAT! More

My experience at BMW Middleburg Heights was great. Tom and Dan both did an amazing job. I’ll definitely be returning for my next car. and Dan both did an amazing job. I’ll definitely be returning for my next car. More

Efficient, friendly service. The waiting area was very clean and comfortable. The service tech answered my technology questions confidently and was very helpful and knowledgeable. clean and comfortable. The service tech answered my technology questions confidently and was very helpful and knowledgeable. More

My car has been serviced at the BMW in Middleburg Hgts My car has been serviced at the BMW in Middleburg Hgts since late 2000.. in Juillet 2015 I bought another X5 at the same dealer. Both cars got servic My car has been serviced at the BMW in Middleburg Hgts since late 2000.. in Juillet 2015 I bought another X5 at the same dealer. Both cars got service there. The reason I still bring my cars there: 1) the proximity to my house; 2) the whole staff is very friendly and professional, I remember 2 names Christian and Cassie. 3) the quality of the work is excellent . But the repair cost sometimes is too high. More

Excellent service all around! Christian makes it a seamless process every time. The concierge service and loaner is even more enhanced considering COVID. Thank you seamless process every time. The concierge service and loaner is even more enhanced considering COVID. Thank you More

Very happy with services provided, problem with vehicle was fixed that no one else was able to fix the problem. Casssie did a great, great job. was fixed that no one else was able to fix the problem. Casssie did a great, great job. More

Yes.. I enjoyed working with Christian and had to include Cassie because my husband is still talking about her too. Both are fantastic! Thanks so much Cassie because my husband is still talking about her too. Both are fantastic! Thanks so much More

The staff was friendly. Jason was extremely helpful. I feel like I overpaid for my service though. I will definitely be investigating further on what I was charged. feel like I overpaid for my service though. I will definitely be investigating further on what I was charged. More