6976 Pearl Rd
Middleburg Heights, OH 44130
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
management Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
The dealership had a very diverse inventory of new & used bmws for me to look at. And the salesman I selected Ken Delk exceeded my expectations and eventually decided to buy 2023 BMW X4 M40i. And additionally when I brought my girl friend to review the car Mike Delczeg explained & showed us many of the technology features we were looking for. I would rate my overall experience at BMW Westlake as extraordinary and would 100% recommend them.
Quick and easy experience. Christian did a great job coordinating. Customer Service is definitely the priority.
Always there to help. They will bend over backwards to accomodate the customer. Never to busy to listen and help
David did great helping me out at a critical time. Isabelle was awesome as well, making sure David had what he needed, when he needed it
The dealership is good. I appreciate the information about the rebates. I am pleased about this, helpful!
This is the best and most trustworthy dealer I've ever been to. The team there is always top notch.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.