BMW of Middleburg Heights

Not elegant, but friendly, professional, effective and highly responsive. I came in with a minor tire emergency, and service did not push anything, but gave me the options as to what could be done--and t highly responsive. I came in with a minor tire emergency, and service did not push anything, but gave me the options as to what could be done--and then let me decide. Delightful. John Cordell, the service advisor who handed my visit was competent and attentive. I will go back and will advise other BMW people to go there as well. More

Very good service, I want to recommend to all BMW’s owners To do Service at this location, because it is professional/Friendly, and Good fast service. owners To do Service at this location, because it is professional/Friendly, and Good fast service. More

John was EXTREMELY helpful. He was patient, kind, and informative. I had such a wild experience prior to coming to BMW, so having such a great experience was so soothing. informative. I had such a wild experience prior to coming to BMW, so having such a great experience was so soothing. More

My service advisor was great. Would come back again. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I More

They were quick and friendly and provided a thorough inspection after they finished the recall and they washed my car for free. Waiting room had a neat coffee machine and net cars to look at in the main inspection after they finished the recall and they washed my car for free. Waiting room had a neat coffee machine and net cars to look at in the main room More

Great customer service. Very thorough. Good communication. Liked the video from my mechanic. Nice touch with loaner helped my process as I had things to do communication. Liked the video from my mechanic. Nice touch with loaner helped my process as I had things to do More

Thank you for the good communication. And follow up.so far I have not had any issues with the car.runs good. Thank you guys far I have not had any issues with the car.runs good. Thank you guys More

The dealership is professional and informative. Appreciated the itemized items needing attention and video of all issues of my vehicle. The service is appreciated. Thanks Appreciated the itemized items needing attention and video of all issues of my vehicle. The service is appreciated. Thanks More

They always provide an excellent service. Was disappointed with my last one though. Had service done on my car, after I picked my car up it looked dirtier than when I dropped it off; my tires and disappointed with my last one though. Had service done on my car, after I picked my car up it looked dirtier than when I dropped it off; my tires and rims were very dirty and there was garbage inside the car that wasn't mine. More

Well done. Don’t have enough time to 225 words will just leave gibberish as I have now. Would consider them again thank you. BMW of Middleburg Heights leave gibberish as I have now. Would consider them again thank you. BMW of Middleburg Heights More