BMW of Middleburg Heights

They are always very nice, respectful, fast and efficient. I like the updated videos they do. efficient. I like the updated videos they do. More

East to get an appointment. Polite staff. They did not try to push any services on me. Polite staff. They did not try to push any services on me. More

Quick friendly service, I would definitely recommend going for your service needs. I go there often going for your service needs. I go there often More

Good job. But I expected a call when my car was ready and didn’t get one. I had to call and check on it But I expected a call when my car was ready and didn’t get one. I had to call and check on it More

As always excellent service with Chris! I stopped in for an oil change and was out within the same hour. I stopped in for an oil change and was out within the same hour. More

We are long time BMW owners but this was our first experience with the Middleburg Heights dealership. Christian, our service rep, went out of his was to help us as we were just in the area for a coupl experience with the Middleburg Heights dealership. Christian, our service rep, went out of his was to help us as we were just in the area for a couple days over Thanksgiving. I would highly recommend this dealership and say it was the best experience we have ever had with any service dept. More

Keeps me up to date on service requirements. Very accommodating and flexible on scheduling. Addresses all concerns. Very friendly and professional! Very accommodating and flexible on scheduling. Addresses all concerns. Very friendly and professional! More

I made the service appointment on line which was very convenient. There were no surprises when I arrived. convenient. There were no surprises when I arrived. More

Very quick setup for service. Works was performed in promised time. Video of work was clear and easily understood. Well done! Works was performed in promised time. Video of work was clear and easily understood. Well done! More

Service always does a great job of getting me in and out quickly. Having a loaner car is very important to me. quickly. Having a loaner car is very important to me. More