BMW of Middleburg Heights

Very helpful when we got a flat tire. Quick service and my car was detailed - it has never been so clean. Christian really took care of us. Quick service and my car was detailed - it has never been so clean. Christian really took care of us. More

This service is like dealing with family. Christian and John in service are standing there opening the door for me when I arrive, and updating me constantly during my vehicle service. Not tha Christian and John in service are standing there opening the door for me when I arrive, and updating me constantly during my vehicle service. Not that I look forward to spending money, but BMW is always a great experience- More

Christian and John were knowledgeable and courteous. Service staff honored couple requests I asked for. Service staff honored couple requests I asked for. More

Everyone was wonderful! The staff truly went above and beyond. I desperately needed a new tire after hitting a pothole and destroying my tire. They did not have the tire I n The staff truly went above and beyond. I desperately needed a new tire after hitting a pothole and destroying my tire. They did not have the tire I needed so they drove to a nearby dealership and brought back a new tire for me. All things considered, they made my day a lot smoother than it could’ve gone had they not gotten that tire for me. I am grateful to everyone who was there and helped out that day. More

I really appreciated John for his help & explaining any questions that I had he is very good at his job questions that I had he is very good at his job More

Took my new car in for service to this dealership for the first time. The service department did everything they said and it was an enjoyable experience. first time. The service department did everything they said and it was an enjoyable experience. More

They were super helpful. Answered all of my questions and were able to get my car back to me the same day. Super friendly Answered all of my questions and were able to get my car back to me the same day. Super friendly More

They replaced the battery which caused the light to go away on the dash. Good job. away on the dash. Good job. More

I had a great experience at BMW of Middleburg Heights. The staff was friendly and my experience there was extremely satisfying. The staff was friendly and my experience there was extremely satisfying. More

Price was 150 higher than initially stated on the phone. I leave near the Westlake Facility and drove out to Middleburg Heights location to save $. The price was Identical. I believe in obtaining the best I leave near the Westlake Facility and drove out to Middleburg Heights location to save $. The price was Identical. I believe in obtaining the best value. I will find another BMW dealer that is committed to charging what they state over the phone for service. The mechanic did a good job. More