BMW of Fort Washington - Service Center

I am a loyal customer for more than 30 years. Ben Ammar is an outstanding employee. I have known him for a long time and he has gone out of his way on many occasions to help me with a question or Ben Ammar is an outstanding employee. I have known him for a long time and he has gone out of his way on many occasions to help me with a question or service problem with one of my cars. I currently have 2 BMW's from your dealership and Ben is one reason that I will continue to come back. Great customer service. Thank you. Gary Kyle More

Easy simple drop off and pick up. Very responsive to questions Price for work very reasonable Very responsive to questions Price for work very reasonable More

The service team is great to work with. Ryan was a great help! Ben Ammar as usual is ready to assist always!!! Ryan was a great help! Ben Ammar as usual is ready to assist always!!! More

Ben Amman excellent help! I can now recommend fort Washington BMW due to his care for the client ! I can now recommend fort Washington BMW due to his care for the client ! More

Ben consistently over delivers and his attention to detail is unmatched in terms of overall cleanliness with any vehicle he deals with. detail is unmatched in terms of overall cleanliness with any vehicle he deals with. More

The service department has had its troubles before but Ben consistently goes above and beyond to make sure you’re taken care of even when the service center is swarmed. Ben consistently goes above and beyond to make sure you’re taken care of even when the service center is swarmed. More

Ben Ammar, rich Lanci, and Ryan young. Great service at bmw of fort Washington. Highly recommend! Great service at bmw of fort Washington. Highly recommend! More

I had my car in for service today and the experience was wonderful dealing with Amie Marshall my service advisor, I was first introduced to Mr. Jim Kostack the sales and service director who was a pleasure wonderful dealing with Amie Marshall my service advisor, I was first introduced to Mr. Jim Kostack the sales and service director who was a pleasure to talk with, I was also introduced to Mr. Rich Lanci the service manager who explained everything in detail to me, every staff member was nice, accommodating and amazing to work with thank you. Rich, More

Saddened and disgusted with the service and dishonesty. The service staff put my brand new 2022 m340 through their brushwash without my permission. Ryan Young (service manager) seemed to take accountabilit The service staff put my brand new 2022 m340 through their brushwash without my permission. Ryan Young (service manager) seemed to take accountability and offered to buff the car To correct the swirling. At first appearance the swirling is removed until you notice the buffer trails / holograms throughout the paint. When confronted, they now claim they never took a buffer to the car… funny, as you can’t remove paint swirling without and they melted my wiper blade with the buffer. High end dealership, I made the unfortunate assumption they offered high end service. Nobody is perfect, and it’s one thing to make a mistake, we all make them.. i would of been a customer for life if they corrected it, but then when they further damaged the car and flat out lied… really pathetic. More

Terrific service visit. Ben Ammar (Operations) treated my car like it was his own and takes great pride in his work. My car was absolutely pristine upon pickup from service. Ben Ammar (Operations) treated my car like it was his own and takes great pride in his work. My car was absolutely pristine upon pickup from service. Ryan Young (Service Manager) and Aime Marshall were helpful and communicative. And I appreciate the video summary evaluation of the car. Highly recommended. More