BMW of Catonsville

I was pleased overall with the process, but the dealership could've done better. Min did a great job. dealership could've done better. Min did a great job. More

Brittany at BMW of Catonsville was an angel. I live several hours away and my elderly mother who has some memory challenges. My mother and her sister were trying to take my mother's car to get a I live several hours away and my elderly mother who has some memory challenges. My mother and her sister were trying to take my mother's car to get a battery replacement after having it jumped and accidentally pulled into the dealership next door and the battery died. Brittany went above and beyond by working to bring the car to the correct dealership and even proactively helped to drop the vehicle off when it was finished. Knowing you have someone who genuinely cares for her customers and goes out of her way to help out in a very stressful situation is rare these days. We are soo grateful to her and BMW of Catonsville for having such an amazing service advisor! More

Harold was an awesome salesman, answered every question I had and closed the deal even answering the phone on his day off true dedication to his customers. Very clean environment, great sales team & fast eff had and closed the deal even answering the phone on his day off true dedication to his customers. Very clean environment, great sales team & fast efficient process. I purchased a used car and was highly satisfied More

Howard Moon was personable, very helpful in helping us decide on a vehicle and patient as we negotiated a lease deal, making the process easy. He knew the features of the vehicle and demonstrated them eff decide on a vehicle and patient as we negotiated a lease deal, making the process easy. He knew the features of the vehicle and demonstrated them effectively, especially the self-park feature. My only regret is that he is retiring next month. We wish him the best in his new journey. More

Ron was fantastic to work with and really made the entire process very easy. At no point did I feel that Ron was pressuring a sale, and was genuine in answering my question. I would highly recommend working process very easy. At no point did I feel that Ron was pressuring a sale, and was genuine in answering my question. I would highly recommend working with Ron. More

Sigis was on top of all the details I needed to make a deal happen. Walked me through the options to order a new vehicle to my liking. Excellent experience working with an intelligent sales professional. deal happen. Walked me through the options to order a new vehicle to my liking. Excellent experience working with an intelligent sales professional. More

My husband and I were very impressed with the customer service that we received from BMW of Catonsville. service that we received from BMW of Catonsville. More

Harold Blackwell and James Woods were very professional, knowledgeable, pleasant, courteous and patient throughout the entire process. knowledgeable, pleasant, courteous and patient throughout the entire process. More

Ron was amazing and I look forward to using his services again when my lease is up. We had some hiccups, none that were his fault, and he handled them like a true professional! again when my lease is up. We had some hiccups, none that were his fault, and he handled them like a true professional! More

Ron was helpful and knowledgeable, and this dealer was able to get exactly the car I wanted much more quickly than any other one that I contacted. able to get exactly the car I wanted much more quickly than any other one that I contacted. More