Shaun Saalakhan

One of the best experiences buying a vehicle that I’ve ever seen from the moment we walked through the door. Shout out to Shaun our sales representative. He focused on our needs which was patience rather ever seen from the moment we walked through the door. Shout out to Shaun our sales representative. He focused on our needs which was patience rather than pressure sales. Showed tremendous knowledge on all of the options. We just love the X5! More

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My experience at BMW of Catonsville was like coming together joyously with family. This team was attentive to my needs and desires throughout the process--from the first telephone call and post purchas together joyously with family. This team was attentive to my needs and desires throughout the process--from the first telephone call and post purchase. They eased the angst of the car buying process and they were attentive to ensuring warm handoffs as I transitioned to the different phases of the process. It is one thing to have a great experience with the sales team (Brittany and Shaun are THE BEST), but my expectations were further exceeded when I entered the finance discussions with Mark. Mark answered my financial questions with patience and provided great detail, respected me and my financial boundaries, and he ensured that I was completely satisfied with both the vehicle and the final deal. Brittany and Shaun were the cake and Mark was the icing. As a tag team, they gave me a memorable experience that has left a positive impression on me for years to come. Thank you, BMW of Catonsiville, for being committed to excellent customer experience through and through. The customer experience is what sets you apart! More

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This is our 3rd BMW we have purchased from this dealership, and the 2nd from Shaun Saalakhan. Shaun is an excellent sales representative. He is extremely knowledgeable about the cars we have purc dealership, and the 2nd from Shaun Saalakhan. Shaun is an excellent sales representative. He is extremely knowledgeable about the cars we have purchased (2023 X3 M Competition and 2026 X5 PHEV), professional in the handling of our sales experiences, and follows through on every question we've had regarding our purchases. In fact, with the most recent sales experience, we were just contemplating our purchase and Shaun worked with us to get a car we love! He sets the tone to be one of mutual respect for both customer and dealer. Within a single day of the purchase, Shaun followed up with us to see if we had any questions (which we did,,,) and was able to provide answers and make sure we were set up to meet with one the "Geniuses" (Melanie Hernandez) who specialize in explaining all the features of the car (which there are sooo many!) I would highly recommend for anyone looking to purchase a BMW in the Maryland/Virginia/DC area stop in to BMW of Catonsville and ask for Shaun! More

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Shoutout to Shaun Saalakhan and his team for making the process of ordering our new X7 absolutely seamless! Their exceptional customer service, professionalism, and quick responses made the entire experie process of ordering our new X7 absolutely seamless! Their exceptional customer service, professionalism, and quick responses made the entire experience easy and enjoyable. Thank you, Shaun!! More

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Shaun is the absolute best there is! I highly recommend using him! This is our second purchase with Shaun and it won’t be our last! BMW of Catonsville is honest, upfront, helpful and a g I highly recommend using him! This is our second purchase with Shaun and it won’t be our last! BMW of Catonsville is honest, upfront, helpful and a great dealership! More

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Shaun, helped me out got me in sexy X7. It was great working with him and the team It was great working with him and the team More

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What a great experience with BMW of Catonsville! Brittany was wonderful- she knows BMWs and answered all my questions. My work schedule is intense, so she made sure she could accommodate my time to Brittany was wonderful- she knows BMWs and answered all my questions. My work schedule is intense, so she made sure she could accommodate my time to test drive a number of models. Never any pressure; she wanted to ensure I would be happy with my choice. The whole experience and team at Catonsville were stellar. Thank you- I love my new BMW! More

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Fantastic experience with Shaun and Mark they went above and beyond to ensure a seamless transaction and beyond to ensure a seamless transaction More

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We have been with the Dealer for 10 years and will continue another 20! The Sales and Service Teams here are exceptional including our latest Sales Rep Shaun Saalakhan, who was phenomenal to work wit continue another 20! The Sales and Service Teams here are exceptional including our latest Sales Rep Shaun Saalakhan, who was phenomenal to work with. More

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I have had 4 BMWs and this last experience was by far the best one. From the time I walked in where Shaun went out in rain to bring out a car I had said I wished I could see color of, through the sales proc best one. From the time I walked in where Shaun went out in rain to bring out a car I had said I wished I could see color of, through the sales process where he kept me up to date, to delivery where Shaun explained the rather complicated computer… top notch personal service. Excellent experience. Will not buy a BMW anywhere else. More

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