Mark Sonn

I purchased 2021 Mazda CX-5. I dealt with Mr. Nakia Spencer, He was so nice and explained everything to me in a clear manner. Him & his entire team were very helpful. I would hig I dealt with Mr. Nakia Spencer, He was so nice and explained everything to me in a clear manner. Him & his entire team were very helpful. I would highly recommend! More

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My experience at BMW of Catonsville was like coming together joyously with family. This team was attentive to my needs and desires throughout the process--from the first telephone call and post purchas together joyously with family. This team was attentive to my needs and desires throughout the process--from the first telephone call and post purchase. They eased the angst of the car buying process and they were attentive to ensuring warm handoffs as I transitioned to the different phases of the process. It is one thing to have a great experience with the sales team (Brittany and Shaun are THE BEST), but my expectations were further exceeded when I entered the finance discussions with Mark. Mark answered my financial questions with patience and provided great detail, respected me and my financial boundaries, and he ensured that I was completely satisfied with both the vehicle and the final deal. Brittany and Shaun were the cake and Mark was the icing. As a tag team, they gave me a memorable experience that has left a positive impression on me for years to come. Thank you, BMW of Catonsiville, for being committed to excellent customer experience through and through. The customer experience is what sets you apart! More

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Shortest amount of time at a dealership! Spencer and Mark were very helpful with getting us what we needed! Spencer and Mark were very helpful with getting us what we needed! More

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I visited BMW of Catonsville with mainly questions about cars and features. Met with Benn Edwards, who immediately put me at ease with his knowledge and sincere passion for customer care. Awesome experienc cars and features. Met with Benn Edwards, who immediately put me at ease with his knowledge and sincere passion for customer care. Awesome experience. He didn’t just sell me a car. He sold a solution. Driving off the lot in my beautiful BMW was the cherry on top! I love it! I highly recommend!! More

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I had a great experience working with Joe and his team. They were incredibly kind, professional, and clearly know their job very well. Everything was explained in a simple and easy-to-understand way, which They were incredibly kind, professional, and clearly know their job very well. Everything was explained in a simple and easy-to-understand way, which made the whole process smooth and comfortable. It was really easy to communicate with them, and they made me feel confident and taken care of. I would definitely recommend them to anyone. More

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Great customer service would love for Steve and team to help me in every car deal moving forward help me in every car deal moving forward More

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I had a great experience at BMW Catonsville. I worked with Steve Yang and Mark Sonn. Steve was beyond patient in helping me find my new vehicle. I never felt rushed or pressured to make a decisi I worked with Steve Yang and Mark Sonn. Steve was beyond patient in helping me find my new vehicle. I never felt rushed or pressured to make a decision I wasn’t ready to. I felt comfortable the entire process. Thank you to the entire team! More

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Jae Lim was excellent. Extremely professional, straightforward, and a true pleasure to work with. I highly recommend requesting Jae if you are looking to purchase a new veh Extremely professional, straightforward, and a true pleasure to work with. I highly recommend requesting Jae if you are looking to purchase a new vehicle More

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Catonsville BMW is, without a doubt, the most impressive BMW dealership I've had the pleasure of visiting. The team, particularly Steve, Mark, and Jamail, provided exceptional service, making the process of BMW dealership I've had the pleasure of visiting. The team, particularly Steve, Mark, and Jamail, provided exceptional service, making the process of purchasing my X4M seamless and efficient. More

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When I visited BMW of Catonsville, I was partially convinced I would purchase the vehicle I went to test drive. After reviewing the vehicle features, capability and performance and comparing these alo convinced I would purchase the vehicle I went to test drive. After reviewing the vehicle features, capability and performance and comparing these along with the price/value to the other luxury car brand I had in mind, the sales representative Nakia Spencer sealed the deal. He was very straightforward with what the car offered and what the dealership and BMW experience would offer should I decide to buy the car. Additionally, the finance department knows their stuff! Mark was most helpful in explaining our finance options and helped us to make the decision to purchase the vehicle with financing through the dealership at a better rate than my credit union. I am very pleased with my purchase and know that I got a great value for the monies spent. I will recommend BMW of Catonsville, Nakia and Mark 10/10 every time. Thanks for such a great purchase experience! More

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