I had an amazing experience purchasing my new car!
From the moment I walked in, everyone treated me with kindness, professionalism, and respect. The entire team was patient, answered all of my questio
From the moment I walked in, everyone treated me with kindness, professionalism, and respect. The entire team was patient, answered all of my questions, and made the process smooth. A special thank you to Nakia Spencer and Jhonayra Vargas. Thank you again for making this such a great experience, I absolutely love my new car!
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by Diana Ticas
Aug 06, 2026 -
BMW of Catonsville responded
Hi Diana, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
Customer service was amazing, everyone was friendly and
quick to help, ask for Mr. Spencer
quick to help, ask for Mr. Spencer
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by Jade L
Jul 30, 2026 -
BMW of Catonsville responded
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Spencer did a great job !
His communication was great, and he did a great job with making this process easy as possible
His communication was great, and he did a great job with making this process easy as possible
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by myia_31
Jul 24, 2026 -
BMW of Catonsville responded
Hi, thank you so much for your feedback! Spencer will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Spencer and Mark were great to work with!
The whole process was quick and easy.
The whole process was quick and easy.
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by Cbegatto
Jul 01, 2026 -
BMW of Catonsville responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
After a few days trying to figure out what car I need
back and forth at the dealership, Spencer took care of me after I know I was stressing him out, thanks Spencer for everything
back and forth at the dealership, Spencer took care of me after I know I was stressing him out, thanks Spencer for everything
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by Ms.c.Irving
May 24, 2026 -
BMW of Catonsville responded
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Buying a car for me has always been a stressful process.
My advisor Spencer at BMW Catonsville gave me the white glove experience. I highly recommend.
My advisor Spencer at BMW Catonsville gave me the white glove experience. I highly recommend.
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by SSC
May 24, 2026 -
BMW of Catonsville responded
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Subject: Outstanding Experience with Spencer
I just
purchased my 2026 BMW X7 from, and I wanted to recognize Spencer for exceptional service.
From our first conversation, Spencer listened to exactly
purchased my 2026 BMW X7 from, and I wanted to recognize Spencer for exceptional service.
From our first conversation, Spencer listened to exactly what I wanted and found the perfect spec without pushing extras.He knew the product inside out – walked me through every feature, tech, and performance detail, and set up a test drive that actually showed what the car could do.
Financing was transparent and fast. No surprises, no games. On delivery day, Spencer had the car detailed perfectly, paired my phone, set up my BMW app, and took the time to explain everything again so I felt confident.
What stood out most was the communication. Quick texts, clear updates, and genuine excitement for me getting the car. He represents BMW perfectly.
I’ll be sending friends/family to and specifically to Spencer 10/10 experience.
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by vimalajs
May 23, 2026 -
BMW of Catonsville responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Spencer was great with helping me make sure that I was
satisfied with my car selection.
satisfied with my car selection.
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by Brown.l
May 22, 2026 -
BMW of Catonsville responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Spencer was great he listened and was exceptional from
the beginning real sale consultant,,, thanks Spencer
the beginning real sale consultant,,, thanks Spencer
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by tara.crnkovich
May 15, 2026 -
BMW of Catonsville responded
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
May 20, 2026 -
tara.crnkovich responded
I had a great experience working with him on my BMW X6 M Competition purchase. He was attentive, extremely professional, and never made me feel pressured. He really knew the car inside and out, answered all my questions clearly, and made the whole process smooth and enjoyable. Highly recommend!
Spencer was great came he and he took care of me and my
wife will definitely recommend Spencer
wife will definitely recommend Spencer
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by lokendangali
May 08, 2026 -
BMW of Catonsville responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
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