BMW of Allentown - Service Center

Daniels BMW advised me in a report on my car that I needed new break pads immediately, for $600+. I told them to check if it was covered under my warranty. Well they discovered it IS covered, however needed new break pads immediately, for $600+. I told them to check if it was covered under my warranty. Well they discovered it IS covered, however BMW is not willing to pay for it until the break pads wear down further. It's their POLICY!!! So they advise you that your car 'needs immediate attention' (their words), but when they realize they need to pay for it, it is no longer an urgent issue! What's wrong with that picture??? More

This was my first service appointment and Ethan Harbison couldn’t have been more helpful. He was very patient, courteous and answered my questions. He was also very thoughtful in providing information reg couldn’t have been more helpful. He was very patient, courteous and answered my questions. He was also very thoughtful in providing information regarding what was covered under my maintenance. Bob was very nice, picked up my vehicle and provided a loaner. Great service! More

Daniel's Collision Service on Tilghman Street was outstanding. The ladies at the desk were very friendly and attentive. Tom Sokol was great with communicating with us on updates, etc. And Elliot f outstanding. The ladies at the desk were very friendly and attentive. Tom Sokol was great with communicating with us on updates, etc. And Elliot from Enterprise was very nice and friendly. I experienced no hassle with getting and returning the rental car and was in an out in no time. Really appreicated how the Service Department worked on my behalf with the insurance agencies. Good job everyone!! More

Lisa Manento is great as is Todd Simpson, very professional and personable. Loaner cars also available. professional and personable. Loaner cars also available. More

service department personal Mr. Todd is very respectable, he had explain me all process and price. Todd is very respectable, he had explain me all process and price. More

We are never disappointed with the salesperson or the service department. We used the valet option this time, however, we need to be aware the return is 48 hours, not 24. Other than that, no issues. service department. We used the valet option this time, however, we need to be aware the return is 48 hours, not 24. Other than that, no issues. More

I drive 30 miles to have service work done here. Todd Simpson gave excellent help & even gave me a 228i loaner as new tires were late in arriving from tire source. Z4 washed on pickup. Excellent se Todd Simpson gave excellent help & even gave me a 228i loaner as new tires were late in arriving from tire source. Z4 washed on pickup. Excellent service and took care all the problems. More

We just had both of our Mini Coopers serviced @ Mini of Allentown Pa and we were pleased with the service from start to finish. Robin kept us constantly informed and our service technician sent a video ex Allentown Pa and we were pleased with the service from start to finish. Robin kept us constantly informed and our service technician sent a video explaining why he recommended additional services. This dealership is fantastic….. we bought both cars from them as well. Ps….. they are a dog friendly place. More

Awesome customer service. Robin looks out for all you needs. Highly recommend the service team at Mini of Allentown. Robin looks out for all you needs. Highly recommend the service team at Mini of Allentown. More

I drive almost 100 miles just to reach this dealership because they do such fantastic work. Thanks for being a friendly and professional establishment! Love the Mini family! because they do such fantastic work. Thanks for being a friendly and professional establishment! Love the Mini family! More