BMW of Allentown - Service Center

Lisa was awesome took great care of us. The estimate for service was way overpriced and we had to take our car to another service place. For the exact same service the cost was 70% less tha The estimate for service was way overpriced and we had to take our car to another service place. For the exact same service the cost was 70% less than what the dealer was going to charge.. it's really a shame that they charge so much as it's a nice place but they have criminal pricing. More

There was refreshments and snacks available and the worker Robin Cox let me use his battery pack to charge my phone since I forgot mine! Very clean building and helpful staff! worker Robin Cox let me use his battery pack to charge my phone since I forgot mine! Very clean building and helpful staff! More

I think it's great that they show you a video of any problems you may have with your car. problems you may have with your car. More

Always cordial, attuned to our needs, provide excellent service. Ethan and Conroy have always taken great care of our service needs service. Ethan and Conroy have always taken great care of our service needs More

Charlie is excellent. My BMW was in for a recall and Charlie set me up with a loaner car. My BMW was ready as planned for me to pick up. Great job! My BMW was in for a recall and Charlie set me up with a loaner car. My BMW was ready as planned for me to pick up. Great job! More

We have been doing business with them for a few years now and are very happy they always go the extra mile for you and are very happy they always go the extra mile for you More

Long term customer of prior dealership. This is my first interaction with new owners and there were no problems. Hopefully they keep up the traditions of Daniel’s This is my first interaction with new owners and there were no problems. Hopefully they keep up the traditions of Daniel’s More

I took my car in for its annual PA inspection. Luis was the best service tech I have ever worked with at a dealership. He kept me informed, as well as provided me a video of my car's inspection. Luis was the best service tech I have ever worked with at a dealership. He kept me informed, as well as provided me a video of my car's inspection. Two weeks later, I was back to take care of a recall. Both times the dealership washed my car. Working with Luis is like working with a family member. Everyone at the dealership was very courteous and helpful. More

I was very happy with all of the treatment that I received from all of the people that I encountered. Everyone was very courteous and helpful. received from all of the people that I encountered. Everyone was very courteous and helpful. More

I was treated well. Everyone was friendly. Checking in and out was smooth. Charges for repairs are absurd. Everyone was friendly. Checking in and out was smooth. Charges for repairs are absurd. More