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BMW of Allentown

Allentown, PA

4.9
2,291 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,291 reviews

October 05, 2021

Brad Gerhart provided excellent service. Found the car I wanted quickly and followed through for a smooth trade and purchase! More

by Case
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gerhart
Oct 05, 2021 -

BMW of Allentown responded

Thank you for rating Daniels BMW five stars!

October 05, 2021

Very well organized and nice atmosphere, excellent customer service but for one hour job I waited 3 hours More

by Victor.triste
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Oct 06, 2021 -

BMW of Allentown responded

Thank you for the review and feedback. We appreciate your patience during your recent visit and hope you'll give us a chance to do better next time. Take care and thanks again!

October 05, 2021

Professional, Efficient. I scheduled a test drive, built my vehicle online and then ordered it with help of Brad. The purchase process was smooth. I will definitely use them again. No games, just an awesome More

by Dr. Bryan Wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 06, 2021 -

BMW of Allentown responded

Bryan, we are so proud to hear that Brad and the team at Daniels BMW can take great care of you!

Oct 06, 2021 -

BMW of Allentown responded

Bryan, we are so proud to hear that Brad and the team at Daniels BMW can take great care of you!

October 05, 2021

Excellent communication and good value for top notch repair work . They have easy approval and payment methods. Car is washed and cleaned More

by Heckmasc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

BMW of Allentown responded

Thank you for the excellent review! We're honored our team was able to assist with your new vehicle! See you next time at Daniels BMW!

October 05, 2021

We just recently purchased our third BMW car from Jane, an X5. She came through with a good price and as usual, her great service. We asked questions and she took the time to answer. More

by BMW Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane Billig
Oct 06, 2021 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're so glad that Jane continues to earn your loyal business and we'll be sure to pass along your kind comments to her. Enjoy your new X5 and we'll see you next time!

October 05, 2021

Took too long, not a lot of updating on the status of my service. Quoted the wrong price for tires. Based on the price had two tires replaced. My invoice showed a significantly lower price than quoted which More

by bouthillette2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethan Harbison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

BMW of Allentown responded

Thank you for taking the time to share this feedback. I'm sorry to hear we missed the mark during your visit and will make sure that these comments get addressed appropriately with my team. I hope you'll give us a chance to do better in the future. Thanks again and please don't hesitate to reach out if there's any additional feedback you'd like to discuss. Webster Lingle - Service Manager - 610-820-2987

October 05, 2021

Was fast and car was clean overall great experience and sales people came over and ask how things went More

by john.gehris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

BMW of Allentown responded

Thank you, John! We're glad the Daniels BMW team provided such excellent care to you!

October 04, 2021

I had a great experience here. This was my first time buying a car and they made it very simple and an enjoyable experience. Brad helped me through it all! Only reason for 4 stars is because it took a fe More

by Areinhard4895
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Simoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Gerhart
Oct 05, 2021 -

BMW of Allentown responded

Thank you for taking the time to leave us a review! We appreciate you trusting the Daniels BMW team with your first vehicle purchase and are thrilled to hear that Brad was helpful throughout the process. Enjoy your new ride and please don't hesitate to reach out if there's anything else we can do for you!

October 01, 2021

Luis from Daniels BMW helped us with our Mini for service, he was very helpful & professional! We Recomended Daniels BMW! More

by Stephan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 01, 2021 -

BMW of Allentown responded

Thank you for rating the Daniels BMW team five stars, Stephan! We're so glad Luis made your Mini service a positive experience!

October 01, 2021

I had work done recently on my BMW 328i. The service advisor and technician were friendly and knowledgeable. The work was scheduled and completed within a reasonable amount of time. More

by DAL1990
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Oct 01, 2021 -

BMW of Allentown responded

Thank you for your business! We hope you trust our team for all of your automotive needs! See you next time at Daniels BMW!

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