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BMW of Allentown

Allentown, PA

4.8
2,511 Reviews
BMW of Allentown has built its reputation on performance, professionalism, and long-term relationships throughout the Lehigh Valley. We’re proud to have earned BMW’s prestigious Center of Excellence award for the 13th time, a recognition reserved for dealerships that consistently deliver exceptional customer satisfaction and operational excellence. As part of the family-owned Sloane Automotive Group, we’re committed to providing a transparent and refined experience whether you’re purchasing a new BMW, exploring certified pre-owned options, or visiting for factory-trained BMW service. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We’re focused on building lasting relationships, not one-time transactions.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,511 reviews

February 19, 2026

Very accommodating and organized. Friendly and reliable. I can always count on a call back if I need them. More

by Catdegiosio61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

BMW of Allentown responded

We’re glad you can always rely on our team for support! Thank you for choosing BMW of Allentown and for sharing your feedback. See you next time!

February 19, 2026

Lisa is wonderful , I got bad news about my car but Lisa explains it well. She is fantastic . More

by Amaggitti57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

BMW of Allentown responded

We are glad to hear that Lisa was so helpful during a stressful time. Thanks for working with all of us at BMW of Allentown!

February 19, 2026

I’ve been going to this dealership for 40 years. Service is impeccable. The estimates are spot on, the skill of the technicians is world class and Todd is personable, professional and knowledgeable. More

by joeingrid10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Webster Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Rheiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

BMW of Allentown responded

Thank you for your continued trust and loyalty over the past 40 years! We’re absolutely delighted to hear that Todd and our service team continue to provide you with world-class service. See you again soon at BMW of Allentown!

February 19, 2026

I. Was totally satisfied with the service I received with my BMW. It was in for inspection, oil change, one year service and repair of wheels. More

by andrewbacalakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

BMW of Allentown responded

Thank you for choosing BMW of Allentown and for sharing your awesome feedback about our Service Team, Andrew! See you next time!

February 18, 2026

Totally Customer Focused, Attention to Details, and Total Customer Satisfaction, can’t say enough about the Sales and Service Team. More

by fmalampy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Iley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

BMW of Allentown responded

We're delighted to hear how pleased you are with our sales and service teams! Thank you for choosing BMW of Allentown and for sharing your experience; it means a lot to all of us! Safe travels!

February 15, 2026

Charles had taking a very good care of me and my car. He was very respectful and very understanding of my issues with the car. At end he solved my problem by giving me a very detailed analysis of my car More

by Asfmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2026 -

BMW of Allentown responded

We’re happy Charles took such good care of you and your car! Thank you for choosing BMW of Allentown and for sharing your appreciation. Have a fantastic day!

February 13, 2026

Very professional, detailed and thorough appreciate the time it took to do the video description of recommendations More

by tomgallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

BMW of Allentown responded

Thank you for the glowing review, Tom. It's wonderful to hear you valued our team's professionalism, attention to detail, and thoroughness. We hope to see you again at BMW of Allentown.

February 10, 2026

Louis and the team take great care of my BMW. Been a loyal customer for 18 years. More

by jbacolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

BMW of Allentown responded

Thank you for being a loyal BMW of Allentown customer and sharing this feedback for Louis. We are grateful for your ongoing trust in our team to take care of your vehicle needs.

February 10, 2026

Best customer service for a dealership I have experienced while living here for the past 28 years in the Lehigh Valley. More

by Jon.hallingstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

BMW of Allentown responded

Jon, we're honored by your kind words! Thanks from all of us at BMW of Allentown for making us your top choice in the Lehigh Valley.

February 10, 2026

I was pleased with the cost and quality of the vehicle (slightly used BMW X3), the transaction was timely, and I liked Jordan, the salesperson. The facility is impressive. My only dissatisfaction is th More

by BNick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

BMW of Allentown responded

We truly appreciate your kind words about Jordan and our dealership, and we're glad you enjoyed your BMW X3. We apologize for the delay in sending back your items; we'll get this resolved promptly. Thank you for choosing BMW of Allentown!

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