BMW MINI of Wichita

We were looking for a specific model BMW and were referred to Mandi Calderon at Walser when we found one listed on the Walser BMW website. Mandi was very responsive, full of info, took videos for us referred to Mandi Calderon at Walser when we found one listed on the Walser BMW website. Mandi was very responsive, full of info, took videos for us, offered selections for tinting, finance option and transport options and even new rims if we liked. She went the extra mile in every regard. Unfortunately, my significant and I were discussing the BMW color and someone else put a deposit on it with another sales person and bought the BMW. This did not stop Mandi from continuing to assist us in our BMW search. We found another offered by another Authorized BMW dealer. Mandi continued to check in to see if we loved it when it arrived etc. When the BMW from the other BMW dealer did not turn out to be in the certified condition as advertised Mandi was there with support in every way possible with the BMW NA customer care number, CarFax reports and suggestions to aid us. Mandi has since received a promotion and works at Porsche for Walser. We highly recommend Mandi for her excellent commitment to the brands and/or products she represents, her commitment to the customer and her quality caring customer service. We are business people and know that great employees are priceless and a true find. Mandi is a great representative for Walser. We welcome the opportunity to work with her again with a Walser vehicle. It is easy to be nice and helpful so someone will buy a car. It is the quality of care throughout and afterwards that we are so impressed with and grateful for with Mandi. We live in the NW which is a ways from Wichita, KS though we value good business and good people and it is worth the trip and/or transporting a vehicle. More

Salesperson I dealt with offered $2,000 off MSRP, I countered with a request for an additional $1000 since I would have to pay $800 to $1000 to have it transported to me. Additionally, I provided pictu countered with a request for an additional $1000 since I would have to pay $800 to $1000 to have it transported to me. Additionally, I provided pictures of my trade to show I was quite serious about the purchase and never heard back. Buying and selling a car is all about negotiations. If my offer wasn't acceptable, professionalism dictates that he responds to my offer. I guess he would rather look at the car in your showroom and send videos to the wrong customer, since he sent me a video with someone's else name in the email. That should have been my clue to look elsewhere. More

I worked with Michelle Anderson when I picked up my new mini cooper. My original sales person had made an appointment with me then went out of town so the entire transaction was dumped on Michelle Anderson mini cooper. My original sales person had made an appointment with me then went out of town so the entire transaction was dumped on Michelle Anderson. Michelle had to get the stickers off the car and get gas put in. She handled the paperwork in a very professional way (especially not knowing what deals were made back in August when I ordered the car) along with having a fantastic personality. Michelle took extra time to go over the car with me and explain the workings. I will go back to her in a heart beat and will recommend Michelle to anyone I know looking to buy a car at Walser. Thank you Michelle Anderson for the privilege to work with you. More

Walser provides an excellent buying experience with a terrific campus of multiple brands, and excellent quality and knowledgeable sales associates. I worked with Jesus and he was extremely well versed o terrific campus of multiple brands, and excellent quality and knowledgeable sales associates. I worked with Jesus and he was extremely well versed on the BMW product and was an absolute joy to work together with. I was extremely happy with the vehicle, and the entire buying experience. No hassles, and great support. Highly recommend Walser and Jesus specifically! More

Great experience Blaize Foltz was a pleasure to work with. Made the process very simple. My mom was looking for a very specific car and we found it at BMW of Wichita Blaize Foltz was a pleasure to work with. Made the process very simple. My mom was looking for a very specific car and we found it at BMW of Wichita. I put in an inquiry and within seconds, Blaize was on top of it. Great car and great experience. Highly recommend going to see Blaize. More

We were looking for a Mini Countryman and trying to decide between models. We had the help of several people at the dealership, Blaze, Matt, Mandy! Loving my new car! decide between models. We had the help of several people at the dealership, Blaze, Matt, Mandy! Loving my new car! More

Mandi did an awesome job of explaining our options and available warranty plans in our first BMW purchase and look forward to scheduling our orientation! available warranty plans in our first BMW purchase and look forward to scheduling our orientation! More

Had a great experience dealing with Blaize Foltz. He made himself available to answer all questions related to my purchase and was patient with me throughout the process. himself available to answer all questions related to my purchase and was patient with me throughout the process. More

Outstanding Couldn’t be more happy with my new Volvo V50R! The customer service at this place is outstanding! Everyone was so helpful and helped me with what I wa Couldn’t be more happy with my new Volvo V50R! The customer service at this place is outstanding! Everyone was so helpful and helped me with what I was looking for! Michele Anderson was great! She went out of her way to make sure I was happy with my purchase! Would recommend this place to anyone! More

Worst dealership I dealt with all my life ( shayne McKenzie) made my satisfaction drop from 99 to 0 % had 3 problems with dealership. they gave me a used product that was supposed to be new. The told McKenzie) made my satisfaction drop from 99 to 0 % had 3 problems with dealership. they gave me a used product that was supposed to be new. The told me the dealership is open for parts when it was closed I called the manager to complain but he said he cant do anything and doesnt know why people expect more from bmw dealership and that he cant help me in anyways and make it up Of course people expect more from BMW that is no a question More