BMW Concord

Amy's the BEST! I've had only two interactions with Amy but I feel as if I've known her for years! She's professional, knowledgable & I'm completely comfortable with I've had only two interactions with Amy but I feel as if I've known her for years! She's professional, knowledgable & I'm completely comfortable with having her as my service rep. Thank goodness I chose a BMW! More

Michael Heller was fantastic Michael Heller was incredibly helpful and made my car buying experience extremely pain free and I ended up in a great car that I couldn't be happier w Michael Heller was incredibly helpful and made my car buying experience extremely pain free and I ended up in a great car that I couldn't be happier with. I would recommend Michael and BMW Concord to anyone in the market for a new car. No regrets! More

BMW Concord and Wendy Dahlstrom Wendy is the greatest. She was able the vehicle that fit us. Wendy is a no nonsense person and extermely helpful to our needs/wants. Wendy is the greatest. She was able the vehicle that fit us. Wendy is a no nonsense person and extermely helpful to our needs/wants. More

Oil change and service alert I was impressed with the reception and notification of my car's status by email, phone calls and text. Amy has always been courteous and prompt. I was impressed with the reception and notification of my car's status by email, phone calls and text. Amy has always been courteous and prompt. More

Great Service and hospitality from Ken Gonsalves After many visits over the years, my wife and I had a wonderful experience purchasing our 2015 X3. Ken was honest, gracious and knowledgeable and wen After many visits over the years, my wife and I had a wonderful experience purchasing our 2015 X3. Ken was honest, gracious and knowledgeable and went above and beyond any sales associate I have encountered over the years. I would definitely return to this dealership for service and Ken's help when needed. I have been driving the X3 for 5 weeks and absolutely love the car. Thanks again Ken Best, Alex and Kim More

Great Service and Follow up Ken Gonsalves is an excellent Sales Advisor. Knowledgeable, helpful, and with great follow up. We would recommend him highly to all interested in pu Ken Gonsalves is an excellent Sales Advisor. Knowledgeable, helpful, and with great follow up. We would recommend him highly to all interested in purchasing a BMW I came to Him 3 years ago to purchase a Z4. I did not purchase that car for other reasons, but he was so helpful and easy to deal with, that 3 years later when decided to purchase a new BMW for my wife, I made a point of contacting Ken. He remebered me, and was, as I have said great to work with. We live in Berkeley, so it was not convenient to go to Concord BMW, but to work with Ken we did and will again. More

Amazing experience. Billy is very helpful and made the transition of trading our 2013 328i into a 2016 X series very smoothly... He goes far beyond the usual service we Billy is very helpful and made the transition of trading our 2013 328i into a 2016 X series very smoothly... He goes far beyond the usual service we had experience. His service didn't end after we left the dealership, He called to follow up about our experience and to made it sure that our queries and concerns were all satisfied... Excellent service, will definitely recommend him to potential clients... More

Great experience Peter was very helpful in finding the right car, considering both used and new options. The experience of negotiating a deal was low stress and hassl Peter was very helpful in finding the right car, considering both used and new options. The experience of negotiating a deal was low stress and hassle free. More

Amy is Great!! Amy is simply Great! She is always professional, attentive and willing to go the extra mile to make us happy. My wife and I are always satisfied with Amy is simply Great! She is always professional, attentive and willing to go the extra mile to make us happy. My wife and I are always satisfied with the service she provides. I hope she continues to be our service advisor for as long as we have the vehicle. More

Great price and great car! I recently purchased a new X3 from BMW of Concord. Why would I drive 4 hours to Concord from San Luis Obispo to buy a BMW when there are 2 dealers in I recently purchased a new X3 from BMW of Concord. Why would I drive 4 hours to Concord from San Luis Obispo to buy a BMW when there are 2 dealers in the immediate area? Two reasons: price and choice. They had the exact X3 we wanted (no factory order BS) and the price was great. Besides the $2k incentives from BMW, I saved thousands more. I arranged the purchase with Mike Bushel via email and phone. No haggling involved. He quoted a great price, I accepted it, and picked the X3 up 2 or 3 days later. When I got to Concord the car was ready as promised, the price had NOT changed, and I was out the door in about two hours. I can highly recommend purchasing a vehicle from Mike. He is a consummate professional. A no BS type of guy. More