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BMW Concord

Concord, CA

4.7
1,147 Reviews

1967 Market St

Concord, CA

94520

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1,147 Reviews of BMW Concord

February 09, 2026

Excellent service. Very positive experience.Great communications and easy process overall. In and out quickly More

by Forty9bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filipe
Feb 09, 2026 -

BMW Concord responded

Thank you for sharing your excellent feedback with us! We appreciate your business and hope to see you again at BMW Concord.

February 08, 2026

Miguel at BMW Concord helped me above and beyond. He kept me informed of the status and repair of the car. Professional and friendly all you can ask for. More

by ccivic10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alvarado
Feb 09, 2026 -

BMW Concord responded

We are delighted that we could assist you and provide you with knowledgeable, communicative service. We will pass this feedback along to Miguel. Thank you from all of us at BMW Concord!

February 01, 2026

Handled both the M4 and M8 quickly. Thanks Jennifer for all your help and communication More

by Jessica_benoit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 02, 2026 -

BMW Concord responded

We are grateful to have earned your business, Jessica. We'll be sure your kind words reach Jennifer. Thanks for taking the time to leave us a review! - The BMW Concord Team

January 24, 2026

The dealership is very clean, professional, and a very customer friendly staff. Keep it up.! More

by kevindurantsburneracc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIGUEL ALVARADO
Jan 26, 2026 -

BMW Concord responded

Thank you for the excellent review of BMW Concord, Kevin!

January 22, 2026

I’ve had my car serviced here for years. I’ve always been happy with how they have treated me. Top Tier! More

by Duaneo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis , Michael Heller
Jan 22, 2026 -

BMW Concord responded

We're thrilled to hear you've consistently had a top-notch experience with us, Duaneo! Thank you for choosing BMW Concord and for sharing your support. See you next time!

January 17, 2026

Victor Burshteyn was a lifesaver! Walked me carefully through the repair process, went above and beyond his call of duty. Intelligent, knowledgeable, kind, and gracious! The type of More

by Hologos14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshshine
Jan 17, 2026 -

Hologos14 responded

Please note, I did NOT mean to skip any 5 stars! Looks like I may have skipped Transparency and Communication, which Victor excelled with! Sarah Smith

January 01, 2026

Excellent customer service. My service advisor, Victor, and his team—Winston, David Ortiz, Akbah, Nick, and all the technicians who worked on my vehicles—went above and beyond. More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshteyn, 5 stars
Jan 05, 2026 -

BMW Concord responded

Mel, thank you for sharing your appreciation for Victor and his team! We will pass along your kind words to everyone who worked hard to make your visit go smoothly. We appreciate your business and support!

December 30, 2025

We have always had a great experience with all our purchases or leases made through BMW of Concord for myself and all my family members. I'm a 10+ year customer and keep returning that should say the More

by nancemora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Stanford
Dec 30, 2025 -

BMW Concord responded

Thank you for being a loyal customer for over a decade! We're delighted to hear that you and your family consistently have great experiences with us. We truly appreciate your business and look forward to serving you for many years to come at BMW Concord.

December 26, 2025

Great service from Joey. Great communication throughout the whole process. Would highly recommend to anyone More

by Roncutchon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Dec 30, 2025 -

BMW Concord responded

We’re so glad you had a great experience with Joey and the team! We’ll see you next time here at BMW Concord!

December 25, 2025

Excellent service and clear communication. I have no complaints. Employees are professional and welcoming throughout the entire interaction More

by VJGraham0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Dec 26, 2025 -

BMW Concord responded

Thank you for sharing your experience! We are pleased that everything went seamlessly. Please do not hesitate to contact us at BMW Concord if we can help with anything else.

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