BMW Concord
Concord, CA
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1,006 Reviews of BMW Concord
I highly recommend BMW Concord. From the moment you pull into the service lane, you’re treated with courtesy and individual attention. The waiting area is a comfortable place to rel From the moment you pull into the service lane, you’re treated with courtesy and individual attention. The waiting area is a comfortable place to relax or work using secure Wi-Fi, or you can opt for the convenience of a loaner car or a ride to the BART station. My service advisor this visit was Skyler. He was very personable, efficient, and had the car ready, washed and vacuumed on pick up. The quality of the customer service, from sales to service, creates an enjoyable experience. More
Excellent low pressure high-quality super friendly service. I drove across the bay to purchase my car from Concord BMW. The sales person and finance people and tech professionals are all A relief to w service. I drove across the bay to purchase my car from Concord BMW. The sales person and finance people and tech professionals are all A relief to work with. Proud to brought my first BMW from this dealership. More
My experience at BMW Dealership Services in Concord was very positive. The oil change and vehicle inspection went smoothly. Receiving a video of my car inspection was very helpful. Thank you. very positive. The oil change and vehicle inspection went smoothly. Receiving a video of my car inspection was very helpful. Thank you. More
We always bring our car in BMW Concord because they have excellent service, today Felipe is so helpful and very accommodating, he explains everything and we are happy for his excellent customer they have excellent service, today Felipe is so helpful and very accommodating, he explains everything and we are happy for his excellent customer service. I highly recommend BMW Concord. More
New and clean because it’s renovated. Staff are efficient. Vitia my service advisor was very helpful. Discussed what’s essentially needed for my car to not spend unnecessarily. Great expe Staff are efficient. Vitia my service advisor was very helpful. Discussed what’s essentially needed for my car to not spend unnecessarily. Great experience! More
Victor went above and beyond to get the loaner we need it. Victor was in constant communication throughout the entire time the vehicle was in service. A+ service as always it. Victor was in constant communication throughout the entire time the vehicle was in service. A+ service as always More
Great staff, Victor always been awesome guy at the Service Department, very knowledgeable, very helpful, very accommodating. Addition to that they have complementary Wash and Vaccim. highly recommende Service Department, very knowledgeable, very helpful, very accommodating. Addition to that they have complementary Wash and Vaccim. highly recommended to everyone, More
Had a very good experience with BMW Concord/Victor. He is very knowledge about their products and service area, very patient to explain in details about their service and excellent customers service. T He is very knowledge about their products and service area, very patient to explain in details about their service and excellent customers service. Thanks much for your assistance. More
Got lease of BMW228i gran coupe easily in 2 days. Deal made on phone . Talked with the sales ,Ms Lena chi on Sunday and sign the contract on Monday next day and the vehicle was dropped to my house on Deal made on phone . Talked with the sales ,Ms Lena chi on Sunday and sign the contract on Monday next day and the vehicle was dropped to my house on Tuesday. There was no pressure tactic, Deal was fair and nothing was change about what was said and on the contract. One of the best deal I got in several year . Finance department was quick In making the Contract. Very professional attitude excellent service. Customer gives 5 1/2 star to the dealership. More