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BMW Concord

Concord, CA

4.8
1,161 Reviews
Call Dealership (925) 682-3577
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1967 Market St

Concord, CA

94520

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1,161 Reviews of BMW Concord

April 08, 2026

We have been coming to this dealership for at least 20 years. We have always had a great experience. More

by p.simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bilson, Joey Tiongson
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Apr 08, 2026 -

BMW Concord responded

Thank you for your kind words! We appreciate your loyalty and are delighted to have provided you with great service for the past 20 years at BMW Concord.

April 07, 2026

Service team was so great especially the manager I purchased my BMW X3 @ Concord BMW and I’m so happy to my decision that I went to the right place. 10 out of 10 BMW CONCORD. More

by gvgarcia267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia
Report | Print
Apr 07, 2026 -

BMW Concord responded

Thank you for choosing BMW Concord and for sharing your wonderful feedback. We're thrilled you're enjoying your BMW X3!

February 23, 2026

The dealership is very professional and everyone makes you feel welcome and cared for. Carl and Billy were exceptional and made my purchase easy and fun! I really appreciated Carl’s knowledge about the v More

by Jackie_b24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Chenault &. Alvin Chandra , Billy Billoo
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Feb 24, 2026 -

BMW Concord responded

Hi Jackie, your feedback made our day! Thank you for choosing BMW Concord and for sharing your experience with Carl and Billy. We’re thrilled to read how helpful they were and we wish you many safe, smooth miles ahead!

February 22, 2026

friendly and coutteous but service is very expensive. May need to check outside places for routine maintenance More

by maranbro2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
Report | Print
Feb 23, 2026 -

BMW Concord responded

Thank you for sharing your feedback! We understand that pricing is a key concern and we'll be sure to pass along your comments to the right team. If there's anything we can do to further assist you, please feel free to reach out. - The BMW Concord Team

February 09, 2026

Excellent service. Very positive experience.Great communications and easy process overall. In and out quickly More

by Forty9bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filipe
Report | Print
Feb 09, 2026 -

BMW Concord responded

Thank you for sharing your excellent feedback with us! We appreciate your business and hope to see you again at BMW Concord.

February 08, 2026

Miguel at BMW Concord helped me above and beyond. He kept me informed of the status and repair of the car. Professional and friendly all you can ask for. More

by ccivic10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alvarado
Report | Print
Feb 09, 2026 -

BMW Concord responded

We are delighted that we could assist you and provide you with knowledgeable, communicative service. We will pass this feedback along to Miguel. Thank you from all of us at BMW Concord!

February 01, 2026

Handled both the M4 and M8 quickly. Thanks Jennifer for all your help and communication More

by Jessica_benoit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Feb 02, 2026 -

BMW Concord responded

We are grateful to have earned your business, Jessica. We'll be sure your kind words reach Jennifer. Thanks for taking the time to leave us a review! - The BMW Concord Team

January 24, 2026

The dealership is very clean, professional, and a very customer friendly staff. Keep it up.! More

by kevindurantsburneracc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIGUEL ALVARADO
Report | Print
Jan 26, 2026 -

BMW Concord responded

Thank you for the excellent review of BMW Concord, Kevin!

January 22, 2026

I’ve had my car serviced here for years. I’ve always been happy with how they have treated me. Top Tier! More

by Duaneo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis , Michael Heller
Report | Print
Jan 22, 2026 -

BMW Concord responded

We're thrilled to hear you've consistently had a top-notch experience with us, Duaneo! Thank you for choosing BMW Concord and for sharing your support. See you next time!

January 17, 2026

Victor Burshteyn was a lifesaver! Walked me carefully through the repair process, went above and beyond his call of duty. Intelligent, knowledgeable, kind, and gracious! The type of More

by Hologos14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshshine
Report | Print
Jan 17, 2026 -

Hologos14 responded

Please note, I did NOT mean to skip any 5 stars! Looks like I may have skipped Transparency and Communication, which Victor excelled with! Sarah Smith

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