BMW Concord

Always have a good experience at BMW Concord, Victor was great this time as well! Their value service rates now are pretty competitive with non dealership shops too! great this time as well! Their value service rates now are pretty competitive with non dealership shops too! More

I’ve been going to Concord BMW all these years to service my 535, and now my 230. My service advisor, Joey, is always on top of things. He keeps me posted on the status of the car. With my new addition to my my 535, and now my 230. My service advisor, Joey, is always on top of things. He keeps me posted on the status of the car. With my new addition to my garage, I’ll be a Concord BMW customer for years to come. More

I’m writing this review to express my gratitude to BMW Concord for the exceptional service I received last week. I found myself in a predicament when my car refused to start. As a result, I had to be BMW Concord for the exceptional service I received last week. I found myself in a predicament when my car refused to start. As a result, I had to be towed to the dealership. I promptly called my service representative, Victor. He skillfully managed to arrange everything, ensuring that my car was towed to the dealership and that both of my batteries were replaced. To top it off, he even provided me with a loaner vehicle, which was a lifesaver and saved me from a potentially frustrating afternoon. I am thoroughly impressed with the dealership and Victor’s outstanding service. More

Everyone at this dealership was very helpful and polite. Joey was easy to talk to you and the technicians video was informative. I would go back again. Joey was easy to talk to you and the technicians video was informative. I would go back again. More

Efficient and pleasant. Joey always helpful in scheduling service. Easy to get loaner whenever I need one. Joey always helpful in scheduling service. Easy to get loaner whenever I need one. More

The service I received was. Informative and quickly resolved my request. The individual was also very personable and provided a very pleasant. Interaction during the service requ Informative and quickly resolved my request. The individual was also very personable and provided a very pleasant. Interaction during the service request. More

Vitia at concord BMW is great. She always makes bringing my car in to get serviced so easy and fast. She always makes bringing my car in to get serviced so easy and fast. More

Outstanding service. Service department is friendly and super responsive to the needs and concerns of the customer. Service department is friendly and super responsive to the needs and concerns of the customer. More

Maintenance people and customer people such as Joey are excellent, I have been a long term customer excellent, I have been a long term customer More

Joey Tiongson, Service Advisor, goes above and beyond in providing a professional excellent customer service. Not only is he so pleasant to talk to, but Joey explains the details of the service/work mainten providing a professional excellent customer service. Not only is he so pleasant to talk to, but Joey explains the details of the service/work maintenance on my car in an easy to understand way. He provides update via a call, text or email throughout the time my car is in for service. Joey also makes service recommendations from time to time which affects the performance of my car. I am so happy with the excellent service I received from Joey and his service team. More